With an increasingly sore arthritic hip, I have been dependent on ibuprofen 3-4 times a week which has been really upsetting my stomach. A week after using Arthrogel and I am no longer taking ibuprofe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I suffer with Osteoarthritis, I've tried so many lotions n potions, but nothing helped at all. I tried Arthrogel and it's amazing. Im able to carry on working, without the constant pain. I massage the... See more
The prioritise good customer experience. I had a bad experience and the owner reached out to me. He had definately listened to the call as he knew when I was talking. He personally apologised and gave... See more
I bought the arthrogel and also received some joint gold patches for free. I have arthritis in my hands and using both products simultaneously. I can't believe how much it's helped my pain and stiffne... See more
Company details
About Tower Health
Written by the company
Since 1999, Tower Health has helped over 200,000 customers feel more comfortable, more confident, and more in control of their health - with simple, effective alternatives that actually work.
Why people stick with Tower Health:
✓ Same day dispatch when you order before 2pm
✓ Trusted by NHS professionals for over 10 years
✓ 100-day money back guarantee on selected products
✓ Speak to a real UK-based advisor any time
100 day no quibble money-back guarantee
We want you to have the confidence to try new products, and so our trustworthy, easy-to-use, money-back guarantee gives you 100 days to fully experience the benefits.
Honestly, it's that simple - if it doesn't work for you, then we aren't happy! We'll refund your order no questions ask. We would always recommend getting in touch to speak to one of our health advisors as they might be able to recommend something different!
Contact info
Unit 24 High Hazles Road, Manvers Business Park, NG12 3GZ, Nottingham, United Kingdom
- 0800 774 70 90
- cs@tower-health.co.uk
- www.tower-health.co.uk
4.5
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Happy Experience in buying from this company
I was looking for a set of dustmite plug in controller. I prefer buying directly from smaller companies rather than going to Amazon if I can and I found Tower Health. They had exactly what I wanted and combined with free shipping my purchase proved cheaper than Amazon offered. My items arrived in super fast time. Customer services wasn't needed. The units work perfectly. I even got a couple of freebies with my delivery too. Their website is good to navigate and easy on the eye. My experience was a good one and so I'd definitely buy from them again.
April 12, 2026
Unprompted review
job for us water leak and shower cubicle fitting
The job was done very well done excellent professional and clean. Time keeping and communication excellent
August 4, 2025
Impressed with size of product
I saw the product I purchased on Facebook but went to the official website to purchase. Delivery was fast and the item was well packaged.
I haven’t used the product yet as I only received it today but I am impressed with the size of the tube.
April 21, 2026
Unprompted review
Reliability and Discretion
Started with Physio plus and a problem of ordering. Simon intervened and resolved immediately. I have an ongoing long standing back muscle problem looking for some relief. Over a period of months I have communicated with Simon looking for advice and also good pricing. The responses have been pretty much instant including surprising hours. Medication does NOT resolve these conditions but play a vital role in providing relief. I am currently pursuing CBD patches to accompany the GP led programme of Physio and a possible alternative of Acupuncture. Tower Health and Simon are well matched and certainly worth a try. They work hard for you and willing to help by way a trial sample.
April 16, 2026
Unprompted review
ArthroGel
I purchased the ArthroGel after reading so positive reviews I'm glad I did. I have been using it on my knee for a few days now and it has made a vast difference, so I have now ordered the 3 package as my husband is using it as well. Ordering and delivery was good
April 14, 2026
Unprompted review
Arthrogel seems to work
Arthrogel seems to work . Was delivered quite quickly too , which is another plus.
February 26, 2026
Great company
Great company. Fast delivery & really effective products. Highly recommend.
March 5, 2026
On line ordering is straitforward
On line ordering is straitforward. The downside is that I can't annoy Tristan, who is thoughtful, friendly and helpful.
April 1, 2026
Unprompted review
I’m sorry to say that the gel hasn’t…
I’m sorry to say that the gel hasn’t helped at all, the pain is still there and I’ve tried just about everything to help, from copper bracelets to gloves with bamboo, so I wouldn’t be concerned!!!!!
February 26, 2026
Additional unexpected help
I have arthritic knees and find ArthroGel a massive benefit. The bonus for me was that I also suffer with Restless Legs Syndrome and was really surprised that since applying the gel it has also helped with this. So now I also apply more of it to my ankles and feet and massage my calves.
February 26, 2026
Fast delivery and very happy with my…
Fast delivery and very happy with my free welcome gift.
Thank you very much.
March 6, 2026
Unprompted review
It helps for a bit
It helps for a bit. Be careful with it as it can cause bruises. I used on a knee but veins had started bursting under the skin and are painful.
August 19, 2025
Unprompted review
Reply from Tower Health
We're really sorry to read of your experience. Please could you email cs@tower-health.co.uk or call one of our health advisors on 0800 669 65 45 and we'll make sure that you're taken great care of! Yours in health.
Would recommend this product.
Very pleased. It dies take the edge off the pain but only for a couple of hours. I am then back to pain. Tried numerous things but out of them all this is the best.
January 5, 2026
A Superb Company to buy from.
Extremely fast Delivery,and Excellent Cutomer Service.Would highly recommend.Thank You.
February 26, 2026
Unprompted review
Excellent customer service
Unfortunately, I had a problem with the Paingone+ pen I bought 7 months ago- it fell apart and I wasn’t able to use it. Within 12 hours of contacting Tower Health, they had posted me a replacement with some free sachets of another product. Excellent customer service!
February 20, 2026
Unprompted review
Service is fantastic great deals always…
Service is fantastic great deals always comes within a couple of days of ordering
Arthro gel is the best ive ever had so good for my arthritis
January 5, 2026
Satisfaction with delivery and product.
Satisfaction with delivery and product.
January 14, 2026
Unprompted review
Received within the two days
Received within the two days , as promised . Beautifully packed . Can't give a review on the product yet , but have plugged it in hopefully .
January 13, 2026
Unprompted review
Dont pay for next day delivery!
I placed on order on a late sunday evening and paid extra for the next day delivery option.
I was expecting my parcel to be delivered on tuesday (with processing/dispatch on the monday). My order will not be arriving till wednesday. I feel a little cheated that i paid extra for next day delivery which is false!
Dont make the same mistake and pay the extra for delivery!
December 28, 2025
Unprompted review
Reply from Tower Health
Hi Annette, we're really sorry that delivery did not meet your expectations. I can confirm that a refund for the additional shipping charge has been actioned. If there's anything else that we can support you with, please don't hesitate to get in touch!
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