ToyotaPartsDeal.com Reviews 

2,691
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,002 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable pricing and prompt delivery of genuine automotive parts that fit perfectly. Many consumers highlight that the online ordering process is straightforward, and finding the correct components for their vehicles is remarkably easy. Reviewers often mention saving a significant amount of money compared to local dealerships while receiving helpful tracking updates. However, some people mentioned issues with damaged packaging and items arriving broken due to rough transit conditions. A few reviewers also noted difficulties regarding strict return policies, restocking fees, or receiving incorrect items for specific vehicle trims. Some customers experienced frustrations when orders were incomplete or missing parts upon arrival.

What people talk about most

Product

Customers had positive experiences with product, noting that items were correct and of high quality.... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast and prompt shipping times.... See more

Price

Customers consistently note positive experiences with price, highlighting that parts are significantly... See more

Order

People report ambiguous experiences with order processing, highlighting a split between positive and negative... See more

Quality

Reviewers highlight positive aspects of quality, noting that many items are genuine OEM parts that fit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered several things for my 2015 Sequoia from Toyota Parts Deal. Pricing is excellent, delivery is quick with tons of detailed updates along the way. So much easier and pleasant than dealing wi... See more

Rated 5 out of 5 stars

I was looking for exhaust bolts and nuts th replace the rusted ones on my 2015 Tacoma and was having a hard time finding OEM bolts and nuts. Several sites showed a schematic with parts but didn't list... See more

Rated 5 out of 5 stars

Knowing I have a place to go to for parts for my 2017 Rav4, is a good feeling! I was able to "rebuild" my liftgate in a short period of time (only because I didn't pay attention to the broken/ruste... See more

Rated 5 out of 5 stars

I appreciate this business. I was able to purchase a genuine Toyota part for my Highlander at half the price of what they would charge me at the dealership. It was delivered in a reasonable amount of... See more


Company details

  1. #45 of 79 best companies in Auto Parts Store

Written by the company

ToyotaPartsDeal has been online for more than a decade, in which we go out of our way to fulfill our customers needs by giving them the most competitive online prices.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(2,691)

936 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices and quick shipping

TPD always has good prices and ships quickly. I'm in Oregon, and it's great that they can ship from Beaverton. I ordered late on a Friday, received a tracking number Saturday morning, it actually shipped on Monday, and the parts arrived on Tuesday.

July 30, 2026
Rated 1 out of 5 stars

Wrong part in box

I ordered an O2 sensor for my car (I input my car’s information) and the part in the box is the wrong number. The box says O2 sensor 89465-39835 which is what I ordered, but when i open the package the O2 sensor inside has a different part number (89465-35360). This was clearly mis-packaged/mislabeled. The part physically does not fit in my car. I tried issuing a return and at first it was denied because it’s an electrical part.. Then I appealed and waited almost a month while I kept hearing back that they’re working on it whenever I’d ask for updates. I finally get an email after all and it gets denied. I called and the guy on the phone argued with me that the part number on the O2 sensor is just the manufacturing part number for manufacturing label purposes and that’s why it doesn’t match what’s in the box (this was a flat-out lie), and he says that I ordered the wrong O2 sensor because it doesn’t fit my car. The site led me to that O2 sensor because I input my car’s information, and REGARDLESS the part number in the box is different than the box itself anyways. So I STILL didn’t get what I ordered anyways. The part number on the part could not be a ‘manufacturing/factory part number’ like he claims because it’s literally linked to a different O2 sensor and it’s on your site. Meaning the number on the part is the literal part number. To make more sense of this, all the O2 sensors listed start with the “89465-“ prefix, and the last 5 digits set the sensors apart for certain vehicles. The part number on the sensor says that “89465-“, but the last 5 digits are different. I kept trying to make it make sense to the guy over the phone and he kept arguing and repeating himself that it’s a manufacturing part number, not the actual part number but it’s literally a different part and on your site. A manufacturing part number wouldn’t be identical to a different O2 sensor, you just sent me the wrong one in the box. They argued that I ordered the wrong part for my car, but if I still didn’t get what I technically ordered, I should still get a refund for receiving a different part than what I paid for. It doesn’t matter what I ordered and if it was technically correct for my car or not, if you sent me the wrong part, you should honor the refund or offer replacement and send me EXACTLY what I ordered. Not deny and make excuses. I still didn’t receive what I paid for regardless of fitment.

May 14, 2026
Unprompted review
ToyotaPartsDeal.com logo

Reply from ToyotaPartsDeal.com

Hi Josh,

Thank you for your feedback.
We’ve reviewed your order and confirmed that a VIN was not used during the part selection process. There are multiple parts with the same name that fit your search result due to different options and trims.
We recommend VIN lookup for the most accurate fitment before checkout to confirm compatibility. If a part that does not fit your application was ordered, but the correct part per invoiced was delivered, the return request will be categorized as a no-longer-need.
We understand your frustration; however, electric components are not eligible for returns.
We appreciate your understanding and encourage the use of VIN verification for future orders to help ensure exact fitment.

For more information regarding our returns policy, please visit https://www.toyotapartsdeal.com/service/toyota-return_policy.html

Rated 1 out of 5 stars

Terrible

Terrible. damaged part, extra labor, no customer service. Will never do business with them again.

July 30, 2026
ToyotaPartsDeal.com logo

Reply from ToyotaPartsDeal.com

HI Squid,

Thank you for your feedback. Unfortunately, our damage RMA requests have a time frame of 5 business days, this is in place for us to file a claim with the carrier and properly investigate.

We apologize this is not the outcome you were hoping for. For more information regarding our returns policy, please visit: https://www.toyotapartsdeal.com/service/toyota-return_policy.html

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