Trackapet Reviews 46

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing concerns about the clarity and justification of certain charges. Customers also frequently report issues with contacting the company, finding it difficult to get clear answers or resolve their concerns. Some people were dissatisfied with the product itself, questioning the necessity of certain recurring payments. However, some customers also noted that the website's presentation of services and costs led to confusion or misunderstandings regarding the final charges.

What people talk about most

Payment

Customers had negative experiences with payment. Many reviewers report nearly falling for a scam demanding... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers express strong concerns... See more

Product

Consumers find the product to be ambiguous. Many reviewers state that pet microchips do not expire and are... See more

Customer communications

Clients share negative opinions on contact, with many reporting unsolicited communications from a company... See more

Based on these reviews

Rated 1 out of 5 stars

Another year later another company contacting me to say I need to pay to reregister my dog's microchip. I have checked the gov.uk registry which reported that the microchip number is registered. Ho... See more

Rated 1 out of 5 stars

Emailed me at my work address ( an address that didn’t exist 10 years ago) to demand payment for my beloved cat that had died 10 years earlier. I was furious 😡 I responded with a sharp response that... See more

Rated 1 out of 5 stars

This mercenary bunch of aresholes have hacked a customer database of a microchip agency and are ILLEGALLY asking for money to keep that microchip active. Microchips are for life! Avoid these wankers... See more

Rated 1 out of 5 stars

They're a scam company, stealing data and then charging money claiming that your pet registration has expired. I have 3 pets chipped and registered at the same time, yet apparently only one is expirin... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

46 reviews

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Rated 1 out of 5 stars

This is a scam

This is a scam. Do not subscribe to this site. Pet microchips do not expire.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking vicious replies to email and they are not a genuine company. Your chip details DO NOT EXPIRE this is not true. Please don't pay them! Fear based scam

Absolutely, shocking company
claimed that my animal was at risk because they were going to delete all my pets data. If I didn't pay 39.99 now that my pay would be at risk. Very sensationalist

turns out they're a company that have been well warned about on many, many sites just do a search and you'll see they're not real
when I replied to them and said i thought they were scamming me, they sent back some very, very vicious emails calling me Karen.

They really are quite nasty. I nearly lost money, they scare you into thinking that your database entry for your animal will disappear. This is not possible. Entry is protected by uk goverment. No money needed!
They are sadly, a less than honest scam company,

I am very upset about this, and I am working with the BBC And Martin's money tips in order to make sure that this is further highlighted.

I am in a fortunate position to be able to do that, but many of you aren't so I wanted to warn you here,

Dear trust pilot, this is a genuine review, and I am able to provide the emails which are very nasty from the company. Oh, also made light of and took the Mickey out of people with dyslexis in the most horrific way. I didn't have my glasses so i didn't check my spelling and was using a small screen, they used this to rip me to pieces. It was actually very vile. And had i been dyslexic, an offence under the disability discrimination act.
not a very nice company.
Use ai rather than people to send very , very nasty messages to anyone that dares to ask them if they are genuine or not , do not spend your money with this company , you will not get it back report report report

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

Oh I very nearly like others here fell…

Oh I very nearly like others here fell into the trap of paying to upkeep my pets microchip number..I got to payment,and i just had a niggling doubt in my mind that I did not have to my knowledge have any of my pets registered with any company called "Trackapet"..and i also knew once registered with a company its for life..my pets were registered at the same time,and only 1 pet name showed on the email,so i backpedalled and came here to see if there was a scam running and indeed there is..as others have said how the hell have these scamming SCUM got so many of our details?
It definately was one of the more convincing ones i've come across..I think people care so much for theyre animals they leap straight away to keep theyre registration,insurance & vet details up to date if there becomes an issue and thats what these maggots rely on!!
These SCUM want flogging with 1 inch thick whips dipped in fresh dog turd!
Karma is real..these scum will get theirs of that i'm certain.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

The are Scammers

The are Scammers, be aware and don’t fall in their trap! A microchip has no expiration date! I have reported them

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

NEVER USEDS TRACKAPET.

My chips for my cats were not through Trackapet.
Why should they ask me to renew when they are not the company i used.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam, not sure where they got my details but they had a lot of information about my pet. Do not pay

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. If you receive an email saying your pet’s microchip is expired or unregistered ignore it. Report it. I have no idea how they have all my details / very worrying.

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM - Microchip

Trust pilot - Include an option for zero stars!!!!
This is the second time in 4 years I have received this scam e-mail.
It is very convincing and I very nearly paid the first time. However, I remembered reading somewhere that these microchips do not expire and then did some more research and found out it was indeed a scam.
Like others that are now posting on this review site I'm very concerned as to where they got my details.
I have reported the scam to 'National Cyber Security Centre' and would encourage others to do the same please.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

**BEWARE - SCAM**

**SCAM** If I was able to score zero stars I would. They have sent a scam email me saying my pet’s registration is about to expire. If you click on the link they they want to charge you. The email itself was very convincing as they have my details and my pets details. However, a quick check reveals this as a scam. Beware.

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! Have been contacted about one of my cats saying her details had expired, I know they were registered for life so thought I'd check it out and I was right. I have more than one animal and she was the last to be registered. The worrying thing is they have the correct details for me, where did they get them from though?

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! I almost paid them.

THANK YOU to others for confirming this is a scam. I was extremely close to paying. I'll add to the details listed in another review (see other post & thank you!).

The website is listed as Private, but Network Solutions shows a phone number (I won't post it because these are clearly criminals). Follow the number and you find many other websites connected to pets, travel to Cuba, job search, and lawsuits where they are accused of ID Theft. There is a lawsuit filed by Microsoft against them that you can see online for numerous malicious sites. Of course they are listed as John Doe. I can't add the URL, but if you find the phone number on Network Solutions, google it and it will lead you down this scary rabbit hole.

This site I new. It was registered: 2025-09-02
These are not good people.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Scam - avoid!!

Scam. I received an email this morning saying that my cat’s microchip registration has expired and I needed to renew. When I followed their link this was going to cost £19. I very nearly went ahead except I was suspicious as to why they were asking for renewal after it had expired and not before. Also the microchip number was 3 digits out. A bit of research showed it to be a scam. What concerns me is that they have all of my details and also how many people have been caught out. It’s a very convincing email and website.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE SCAM

I received a very convincing email in regards to one of my pets. It was in my spam folder so I figured it was garbage. I did verify with my pets actual chip company that they had nothing to do with the matter. It is very concerning though that they had so much of my personal information & my pets information.

February 8, 2026
Unprompted review

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