Duplikium Reviews 

168
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and extensive knowledge, providing outstanding support and guidance. The service and platform are widely described as impressive, reliable, and user-friendly, with many appreciating the fast execution, intuitive setup, and overall efficiency. People frequently highlight the quick response times and effective problem resolution from the dedicated support team, ensuring smooth operations and a positive user experience. This consistent positive feedback underscores a reliable and professional service, leading to high overall satisfaction among customers.

What people talk about most

Customer service

Users describe positive interactions with customer service, consistently praising the support team as fast,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, patience, and... See more

Service

Customers consistently note positive experiences with service, often praising the great service, excellent... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the platform reliable, easy to... See more

Response time

Customers consistently report positive experiences with response times, highlighting the speed and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bit of a tricky software to get your head around, especially if you need to meddle in settings as I do, with so many algorithmic systems! Tony was great help though, showed me everything, guided me... See more

Company replied

Rated 5 out of 5 stars

I am very impressed by Duplikum and the many useful features via slave settings that Duplikum provided. Their staff are all very well trained, knowledgeable, friendly and quick to dispel any queries... See more

Company replied

Rated 5 out of 5 stars

The platform is extremely impressive. Easy to use and clearly advanced. Trades are copied instantly from my MT5 account to my cTrader account. Extremely affordable and the support team is very helpful... See more

Company replied

Rated 5 out of 5 stars

Its Best & very much user friendly website for copy trading i have searching so many option but cost & too much complex to understand its very easy and affordable . Thanks Duplikium for this great... See more

Company replied


Company details

  1. Cloud Computing Service

Written by the company

Duplikium's trade-copier is a powerful tool that allows traders to automate their trading strategies and manage multiple accounts simultaneously. The tool is designed to simplify the process of copying trades from one account to another in real time. It's free of charge and can be used to copy trades to different types of technology such as MT4, MT5, cTrader, Tradovate, Fortex, FXCM Trading Station or LMax. You can easily start copying trades in less than 2 minutes. You can also define the transaction size using the risk factor.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(168)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not mine, bad experience

Bad experience
I tried with an account with a dedicated IP and and an add-on access to the API:
-interface not user friendly
-very expansive
-restraint access on Api possibilities

August 4, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for sharing your feedback. We’d like to clarify a few points:

- Interface: Our platform offers a wide range of settings and flexibility, which can make the UI feel more complex at first. We continuously work on improving usability while maintaining advanced features for power users.

- Pricing: Please note that the Trade Copier API can actually be used free of charge if you have a minimum of 10 accounts connected.

- API Access: Our documentation clearly explains what the Trade Copier API covers. Its purpose is to manage the Trade Copier itself—not to provide direct access to price feeds or order execution, which explains the restrictions you noticed.

It also seems you may have relied on information generated by ChatGPT, which unfortunately can sometimes be inaccurate. To avoid confusion, we always recommend reaching out to us directly via email or live chat—our team is happy to provide quick and accurate answers.

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Rated 5 out of 5 stars

Bit of a tricky software to get your…

Bit of a tricky software to get your head around, especially if you need to meddle in settings as I do, with so many algorithmic systems! Tony was great help though, showed me everything, guided me with tutorials and quickly answering my questions as they popped up, being with me for about 20 minutes until everything was in great working order.

This guy deserves a rise for real, top customer service and having MT5 still under their copying platform, I'm definitely staying

August 4, 2025
Unprompted review
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Reply from Duplikium

We truly appreciate your feedback. It’s great to hear that the platform is meeting your expectations and that our support team was able to provide helpful and timely assistance. Thank you for recognizing their effort!

Rated 5 out of 5 stars

So i was texting asking help this guy…

So i was texting asking help this guy JACOB and to be honest he is one of the kind

I asked him 1 milion questions in three seperate conversations and he replied everytime politely and with respect even though i asked multiple times same question due to language barrier,

Jacob you are simply the best
Thank you for everything.

August 1, 2025
Unprompted review
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Reply from Duplikium

Thank you so much for sharing this wonderful feedback! Jacob truly is one of a kind, and we’re delighted to hear how patient and respectful he was in helping you — even across multiple conversations and repeated questions. Providing clear and supportive assistance, no matter the situation, is exactly what we strive for.

We’ll make sure Jacob sees your kind words — they’ll mean a lot to him!

Rated 4 out of 5 stars

Been using the service for a couple of…

Been using the service for a couple of weeks now and paid for a 3 month account along with my free one.
works like a charm and no issues so far.
price is a bit high though.
also when paying in crypto it is a hassle since I need to buy ETH and put it in a wallet and all that.
Why not just accept USDT and make our lives easier.

July 31, 2025
Unprompted review
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Reply from Duplikium

Thank you for your great feedback — we’re happy to hear the service is working smoothly for you! We understand your point about pricing and also the hassle you’ve experienced when paying with crypto. With the Free master, and the option to pay quarterly or yearly plan, he becomes quickly competitive.

At the moment, you can pay for a Subscription Plan using Bitcoin and other cryptocurrencies including USDT by selecting this option at checkout. Just note that subscriptions purchased this way don’t auto-renew, so you would need to repurchase once they expire.

Making the payment process easier is definitely something we care about.

Rated 5 out of 5 stars

Online query response is outstanding .

Online query response is outstanding .. now wait time like with other copy companies. Glad to have access to meta trader and all others .. just need you to add tradelocker and you would be the copier of choice. Thank you so far!

July 30, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for the great feedback! We’re really glad you appreciate our quick response times and broad platform access with MetaTrader and others. We also hear you on TradeLocker — it’s on our radar, and feedback like yours helps us prioritize what to build next.

We’re excited to keep improving and aim to be your copier of choice. Thanks again for your trust and support!

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Rated 5 out of 5 stars

Big ups to Tony for helping when my…

Big ups to Tony for helping when my accounts weren't connecting and my trading session was moments away from starting!!!

July 27, 2025
Unprompted review
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Reply from Duplikium

Big ups indeed — Tony will be delighted to hear this! We’re so glad he could get your accounts connected just in time for your trading session. Our team is always here to make sure you’re ready to go when it matters most.

Rated 4 out of 5 stars

Great software

Great software. The UI isn't very user friendly in my opinion in comparison to traderconnect but the support is 5/5. Once you get your head around it, it seems to be a lot easier.

Jacob has been very helpful.

July 25, 2025
Unprompted review
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Reply from Duplikium

Thank you for your feedback and for highlighting the quality of our support team, especially Jacob. We’re glad to hear he was helpful.

You’re right — our platform offers more flexibility and advanced settings than many alternatives, which can make the first experience feel a bit more complex. Once you get familiar with the layout, it becomes much smoother to use, as you mentioned. We’re continuously working on improving the user experience while keeping the advanced functionalities that many traders value.

We really appreciate your trust and your constructive feedback — it helps us keep getting better.

Rated 5 out of 5 stars

5 stars

5 stars! By far the best platform hands down. Also their customer support is 2nd to none!

July 24, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you so much for the amazing 5-star review! We’re thrilled to hear you consider us the best platform and that our support team stood out for you. Providing both powerful tools and excellent customer service is exactly what we strive for every day.

Rated 5 out of 5 stars

5 star company

I’ve used this company consistently and I can tell you that they are incredible. Their customer service is next to none. Don’t take my word for it, fire them a few questions and see how they serve you

July 15, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you so much for the amazing 5-star review! We’re thrilled to hear you consider us the best platform and that our support team stood out for you. Providing both powerful tools and excellent customer service is exactly what we strive for every day.

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Rated 5 out of 5 stars

Best Replicator

Got a lot better; now with Dedicated server its best on the market

December 1, 2024
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for your kind words! We’re glad to hear you see us as the best replicator on the market. Great to know Tony could assist you with duplicating the settings for your new slave account and that everything worked perfectly.

Rated 5 out of 5 stars

Jacob is AWESOME

Jacob was AWESOME , I can not tell u how thankful i was to have had Jacob's assistance. I was trying to get my account set up for over a week with no luck ! Jacob helped my out in less than 5 minutes !

Ty Jacob

June 23, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

We’re so happy to hear about your experience! Jacob will be thrilled to know he made such a difference and helped you get set up so quickly after your week of trying. Providing fast, effective support is exactly what we aim for.

Rated 5 out of 5 stars

very fast response on customer service

very fast response on customer service. Also very happy with the service they're providing.

June 16, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

We truly appreciate your feedback. It’s great to hear that the platform is meeting your expectations and that our support team was able to provide helpful and timely assistance. Thank you for recognizing their effort!

Rated 5 out of 5 stars

The Best!!

They are the best trade copier platform hands down.
Fast servers for multiple accounts with flexibility in trade options settings. Great customer service and will address any questions promptly.

June 15, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

We truly appreciate your feedback. It’s great to hear that the platform is meeting your expectations and that our support team was able to provide helpful and timely assistance. Thank you for recognizing their effort!

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Rated 5 out of 5 stars

Jacob is the GOAT of DU support

Jacob on the support team is extremely knowledgeable, timely, professional and supportive. He makes the portal experience!

June 10, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

We truly appreciate your feedback. It’s great to hear our support team was able to provide helpful and timely assistance.

Rated 5 out of 5 stars

I connected to them today and i has…

I connected to them today and i has many questions and i send message to service, answered me a assistance named tony, he is so kind, he helped me with everything, and the only response that i will stay with them is for the kindness !!
Thanks TONY !!

June 4, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

We truly appreciate your feedback. It’s great to hear our support team was able to provide helpful and timely assistance.

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Rated 5 out of 5 stars

Testing water

Write this review to see if below reviews are Bot, or they acctually care.

May 12, 2025
Unprompted review
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Reply from Duplikium

Rest assured, all the feedback are from real people using our Trade Copier — no bots here! Feel free to join our Trade Copier and reach out to us on Live Chat 24/5 to form your own opinion. We’re always here to help!

Rated 5 out of 5 stars

Duplikium is an excellent copier trader…

Duplikium is an excellent copier trader for multiple brokers. The help provided by Tony via chat was A+, He was quickly able to diagnose the problem with my trade copier and correct the issue. Highly recommend them.

May 6, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for your great review! We're glad Duplikium is working well for you, and we appreciate your recognition of Tony's support. Don’t hesitate to reach out if you need anything else.

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