Good selection of lengths and diameters for electrical ducting, easy website to navigate. Item arrived in 3 working days by DPD, kept advised by text and email. Quality item, 50mm x 25m twinwall du... See more
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Review summary
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Reviews shaping this summary
An efficient service. Goods were delivered within the time scale promised. All goods were in good order. Having researched several companies online before ordering Trade pipes came out as the best in... See more
As an amendment to my review below, it turns out I am just an idiot who cannot add up. The delivery charge was correct. I didn't receive the email on the 31st however. But did receive the email fol... See more
Company replied
Great products and great service.really good quality soakaway cages and terry the technical guy was fantastic as always. What he dosnt know isn't worth knowing. Will use for all drainage requirements.... See more
Company details
About Trade Pipes
Written by the company
Trade Pipes provides high quality, low price plastic building products from leading UK and European manufacturers.
All our products are manufactured to the highest standards and comply with all current UK and European standards. Our staff are friendly and efficient and have over 50 years combined experience in the plastics pipe industry.
Trade Pipes is dedicated to providing excellent service to both the Trade and to DIY customers at highly competitive prices.
Here at Trade Pipes, we are stockists of a wide-range of building and plumbing materials, such as:
- Underground drainage pipe and fittings in sizes ranging from 82mm to 315mm.
- Guttering and rainwater pipe in both push fit and solvent weld varieties.
- Electrical cable ducting ranging from 40mm to 160mm.
- MDPE water pipe in sizes ranging from 20mm upwards.
- Over fifty different varieties of channel drainage, land drainage pipe in sizes ranging from 25mm to 160mm.
- Speedfit pipe and fittings
- Soakaway/attenuation crates
...and thousands of other products.
Contact info
Unit 3, Britannia Trade Centre, Ryehill Close, NN5 7UA, Northampton, United Kingdom
- 01604 436 866
- sales@tradepipes.co.uk
- www.tradepipes.co.uk
4.6
Excellent
915 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 24 hours
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Efficient ordering process but I had to…
Efficient ordering process but I had to chase for a delivery date. Good product though.
May 26, 2026
Excellent service and quality materials.
May 26, 2026
Quick delivery & good price
May 16, 2026
Good prices and prompt delivery.
May 15, 2026
Easy order
Easy order with excellent info from Terry who was able to identify the product I needed. Arrived ahead of schedule. Thanks
May 14, 2026
Easy to order yes
Easy to order. Great customer service from Tyrone who resolved a minor glitch the following day. Great delivery service being able to track the delivery easily on the courier app.
Thank you
May 13, 2026
I had never heard of Tradepipes before…
I had never heard of Tradepipes before but as I could. only find one other stockist of the small diameter silt trap I required I gave them a call. Whilst I couldn’t place my order over the phone the gentleman I spoke to checked the stock availability and confirmed that I would have my item within two days if I ordered online. I placed my order immediately after the call and it was delivered just before noon 2 day later. Quality is excellent- a really substantial product and far superior to the one I was replacing! Thank you!
May 12, 2026
Pipe delivered within two working days…
Pipe delivered within two working days as promised
April 28, 2026
Ordered pipes and fittings two weeks…
Ordered pipes and fittings two weeks ago received fittings. Never received the pipes told that they have been dispatched and lost in transit twice.
Now trying for a third time let’s see how they do.
May 7, 2026
Reply from Trade Pipes
Thank you for taking the time to leave a review - we’re sorry to hear you are unhappy with the service provided, however we feel the need to clarify a few things in order to paint a full picture of this situation:
Your order was placed last Monday the 27th, and was promptly dispatched the following day on Tuesday the 28th, with the goods being shipped on an overnight service. When you contacted us to report that part of your order had not been delivered the following day, we advised (in line with advice given by the delivering courier) that the outstanding items would follow for delivery the following day.
We then didn't hear anything from you until the bank holiday weekend, during which we were closed until Tuesday 5th. We then picked up your message within half an hour of re-opening on Tuesday morning, to confirm that replacement goods had been shipped out.
While we appreciate there was another delay on these replacements goods with the courier, we feel that a one-star review is unfair, as these grievances appear to be directed at the service provided by the transport company, rather than the service provided by ourselves here at Trade Pipes, which we feel was both prompt and decisive at all times. Despite this, we appreciate any and all feedback in order to improve our service moving forward.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
One part missing but swiftly resolved
One part missing but swiftly resolved, many thanks.
April 22, 2026
Used Trade Pipes for the first time…
Used Trade Pipes for the first time last month. Their prices are very competitive and the quality of the pipes seems fine. We had a couple of issues with their carriers which resulted in split deliveries and some shortages, but a quick call got the problems resolved.
Good customer support.
April 10, 2026
Fitted perfectly delivered on time
April 19, 2026
Great service arrived without fuss
April 21, 2026
Only part of my order turned up.
Only part of my order turned up and no way of contacted them to find out.
Phone continuously goes to voicemail and noone answers my emails.
April 23, 2026
Unprompted review
Reply from Trade Pipes
Good afternoon,
Thanks for taking the time to leave us feedback. I'm sorry to hear you are having some trouble contacting us.
Our lines are constantly monitored, but can be busy at times, so it's likely pure chance that you have been unable to get through on the phone. We do, however, offer several other methods of contact, including email, as well as our online web form. I note that neither of these have been utilised to date.
At any rate, one of our advisors has reached out to you this afternoon to discuss the matter further. We hope you will consider revising this review once the matter has been resolved to your satisfaction.
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