Trade Sports Reviews 

1,487
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering platform is very easy to use and that packages arrive extremely quickly with completely smooth shipping services. People are also very happy with the remarkably reasonable prices, excellent product values, and the helpful support received during all of their transactions. Some reviewers were not happy with noticeable sizing inconsistencies, mentioning that items frequently arrived smaller than advertised or completely in the wrong size. Furthermore, a few consumers experienced frustrating problems regarding unexpected delivery delays, completely missing shipments, or products that ultimately never arrived at all.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a mix of satisfaction and concerns. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

Clients share ambiguous opinions on order experiences, as feedback varies significantly among buyers. Some... See more

Price

Customers had positive experiences with price, consistently highlighting very reasonable and competitive... See more

Quality

Users describe ambiguous interactions with quality, noting a stark contrast in their experiences. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brought a pair of women's trainers a few days ago. I have never heard of this company, but the delivery was quick, the trainers appear to be genuine Adidas and arrived in a decent new condition. Very... See more

Rated 5 out of 5 stars

Highly recommend. Needed a good pair of trainers and the owner was super helpful. I would highly recommend this business to family, friends and anyone else looking great quality products at very reas... See more

Rated 5 out of 5 stars

I bought adidas trainers from these. Unfortunately they failed after wearing a few times. Very quick to reply sent them back and they refunded almost instantly. Fantastic customer service

Rated 5 out of 5 stars

This is the second time buying from Trade Sports and on both occasions its been brilliant. Super quick delivery and great quality products. Would definitely recommend to everyone.


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

We specialise in adidas sports and fashion clothing, footwear and accessories. We aim to provide a great selection of stock with a service to match.

Free UK Delivery Available

Delivery from 2-5 working days

Select the option for free delivery at checkout and we will send you item with Royal Mail for a fast and reliable service.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,487)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was sent the wrong size

I was sent the wrong size, I have contacted multiple times to get a replacement or figure out how to get the right size and I get 0 response

September 25, 2024
Trade Sports logo

Reply from Trade Sports

If you like a bit of drama you will love this one, Hannah emailed me on October the 9th after ordering a UK 13.5K in a kids shoe, and because Hannah is based in the USA she had assumed UK 13.5K would be a US 12K despite the fact we have a size chart that confirms the UK 13.5K is a US 1. She asked how to fix this, now because the email was a work one it went straight into my spam folder because the company she works for is well known for spamming people. So I checked the and found it and responded......TWICE but then I heard nothing after that. The best part is the title, as she was actually sent the correct item but completely misunderstood the size conversions. As a business we have to accept that not everyone will be happy and will get negative reviews and they stay here forever but the actually truth can be extremely embarrassing and this W for small businesses.

Rated 5 out of 5 stars

Nike flight legacy

Ordered from this company twice and both times item arrived promptly and as described. Would definatly use them again. 5 stars

September 29, 2024
Rated 5 out of 5 stars

Great service

Great customer service

September 29, 2024
Trade Sports logo

Reply from Trade Sports

Hi Connor,

Thank you for your feedback. I truly apologise for the issues you've experienced with our shipping service this week. We understand how frustrating it is when parcels are lost, and we’re working hard to make things right for everyone affected.

We’ve already reached out to all impacted customers with replacement offers, and we’ve decided to terminate our partnership with the shipping provider to prevent this from happening again. Your satisfaction is our priority, and we appreciate your understanding during this challenging time.

If you have any further concerns or need assistance, please don’t hesitate to reach out. Thank you for your support.

Best regards,
David Eade
Director

ps if anyone reads these reviews and is put off by using our service please email us to let us know on sales@tradesports.co.uk

Rated 5 out of 5 stars

Iv wanted to return my item

After a few issues with a return the customer was spot on and sorted the problem very quickly.

September 27, 2024
Trade Sports logo

Reply from Trade Sports

Hi Gemma, I am sorry we sent the label to your husband's email address, if you would consider changing the feedback I would appreciate it but I understand if not.

Rated 1 out of 5 stars

I paid almost £10 for next day…

I paid almost £10 for next day delivery, however I received my package 4 days later.

September 26, 2024
Trade Sports logo

Reply from Trade Sports

We are very sorry but the item required a signature when they tried to deliver it next day and that's why they had to come back another day

https://www.royalmail.com/track-your-item#/tracking-results/AT165500105GB

Rated 5 out of 5 stars

I had been looking for a specific pair…

I had been looking for a specific pair of trainers for a while. After searching forever I came across tradesports, a company I had never heard of. I checked the reviews on here and decided to give them a try. Great price, customer friendly layout and checkout and fast delivery. Would definitely recommend. A+++

September 21, 2024
Unprompted review

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