Tradewinds Oriental Shop Reviews 

1,236
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 239 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the exceptional service and reliable ordering process. Customers frequently praise the wide selection of oriental food, very fresh vegetables, and competitive prices that make shopping affordable and satisfying. Orders typically arrive very quickly, and items are carefully and securely packed to ensure they remain safe and intact. Some reviewers were not happy with occasional delivery problems, noting that packages were mishandled resulting in damaged or broken items. A few other people also felt that shipping costs for frozen goods can be quite expensive, which adds extra expense to their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a comprehensive range of... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick shipping times and... See more

Order

Clients share positive opinions on order, highlighting smooth online purchasing, quick delivery times, and... See more

Price

Users describe positive interactions with price, frequently highlighting a great selection of goods offered... See more

Service

Reviewers highlight positive aspects of service, praising the easy ordering process, parcel tracking, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great selection of products, helpful customer service, and prices are pretty decent. I've ordered from different vendors in the past where fresh produce arrived wilted or just unusable, but... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Package was well packed, however not handled with care by the delivery company resulting in cracked bottles. Contacted customer service and replacement send out the next mor... See more

Company replied

Rated 5 out of 5 stars

I purchased the wrong product and thought I’d left it too late to cancel. They couldn’t have been more helpful and responsive. No quibbles, no questions, no persuading me to buy something else instead... See more

Company replied

Rated 5 out of 5 stars

If I could score them higher I would. Goods arrived on time ( actually quicker than expected) they were exactly what I ordered, very well wrapped and used an excellent courier. In perfect condition. W... See more

Company replied


Company details

  1. Asian Grocery Store

Written by the company

Tradewinds Oriental Shop is a family run business specialising in providing the finest food and drinks, furniture, and kitchenware from Asia. Established in 1984, we first commenced trading at our local market in Scunthorpe selling a small selection of basic Chinese cooking ingredients and a variety of Oriental Arts and Crafts. After 2 years there was sufficient demand to open a small shop on Mary Street, Scunthorpe. Demand soon dictated a move to larger premises and in 1991 we moved to our current premises on Cole Street, Scunthorpe. Tradewinds Oriental Shop has continued to grow and in 2008 we launched our online website offering consumers within the UK and Europe the opportunity to purchase our products at the click of a button. Demand for Asian food and drink has continued to grow in popularity over the years which have led to the expansion of our current shop and warehouse premises in recent years. We now stock over 5000 products from across Asia. Our inventory will continue to grow with new lines becoming available both online and in our shop on a weekly basis. We remain passionate and great effort goes into sourcing and finding the best authentic ingredients and providing these to all our customers within the UK and around the World.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(1,236)

221 reviews in the last 12 months

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Rated 5 out of 5 stars

Great website

Great website and you find lots of things you can't find in shops. Reasonable prices, superfast delivery. Never had any problems when ordering

March 3, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are very pleased to hear you have enjoyed your shopping experience with us.

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Rated 5 out of 5 stars

I would recommend this seller.

I would recommend this seller.
Communication was very good.
Delivery was very good.
No problem navigating the website.
Thank you I will call again!

February 20, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you have had a great shopping experience with us and that you would recommend Tradewinds to others.

Rated 5 out of 5 stars

Always a dependable and trustworthy…

Always a dependable and trustworthy retailer, to purchase from.
From ordering online with ease, to processing and dispatch this company addresses all issues with confidence and efficiency.
Item always arrives securely, and on time.
A truly remarkable organisation.

March 6, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and very kind words. We are delighted you have had many great shopping experiences with us.

Rated 5 out of 5 stars

Recommend, definitely coming back

The customer service was great! It was also delivered safely and secured. Packaged with care, you can tell.

March 26, 2026
Unprompted review
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Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are very happy to hear you were impressed with the care taken when processing and packaging your order. We will also pass on your kind words to our customer service team.

Rated 5 out of 5 stars

Good wuality food products

Good wuality products, received on time, items were packaged well.

March 6, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you have enjoyed your shopping experience with us.

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Rated 5 out of 5 stars

Excellent in all ways

March 30, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you have enjoyed your shopping experience with us.

Rated 5 out of 5 stars

Excellent service

Excellent service. Extensive choice . Delivered on time. We will definitely be ordering from them again. Thank you.

February 27, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are very happy to hear you have enjoyed your shopping experience with us.

Rated 5 out of 5 stars

Consistently good asian products saves…

Consistently good asian products saves having to travel 12 mile to nearest store. A good selection of products. Frozen items may prove costly to send so best to order two or more items.Frozen items are delivered well insulated in good time and am kept fully notified of despatch and tracking

March 30, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you have enjoyed your shopping experience, and that you are happy with that care taken when processing and delivering your Frozen food orders.

Rated 5 out of 5 stars

Excellent company to deal with and…

Excellent company to deal with and always with outstanding prices. Beats any standard supermarket hands down. You'll also find foods that you'll never find in any of the so called big brand supermarkets. Delivery is swift and the packaging is excellent. What's not to like? Tradewinds is my go to place for some serious flavours.

March 20, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and very kind words. We are delighted you love so much about Tradewinds. We hope we can continue to impress you for many years to come!

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Rated 5 out of 5 stars

Great product and very fast delivery…

Great product and very fast delivery also brilliant prices can’t ask for much more

March 16, 2026
Unprompted review
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Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are very delighted that you are happy with our product range and the service that we provide.

Rated 5 out of 5 stars

Been ordering for years now so it’s…

Been ordering for years now so it’s safe to say Iv never had an issue once! Always quick to get my delivery out and also very polite if you needed to phone in.
Highly recommend using tradewinds

March 25, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and loyal custom, we really appreciate it. We are delighted you have had many great shopping experiences with us, and that when needed, you have been well looked after by our customer service team.

Rated 5 out of 5 stars

It is early days

It is early days, as only one order done, all went well and no issues with products.

March 14, 2026
Unprompted review
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Reply from Tradewinds Oriental Shop

Thank you for your 5* review and for making your first purchase with us. We are delighted you had a positive shopping experience with us.

Rated 5 out of 5 stars

Great selection and good prices

Great selection and good prices , when im in the UK and not Korea I can get what I need from Tradewinds and its delivered quickly.

March 30, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are very happy to hear that you can find all your favourites at Tradewinds, and that you are happy with the service we provide.

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Rated 5 out of 5 stars

Great stuff

Great stuff. Has the things I wanted and was delivered cheaply.

March 28, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted to hear you found all the products you wanted and are happy with the delivery service we provide.

Rated 5 out of 5 stars

Fast delivery

Good quality of products, fast delivery & fast response from the seller.
Highly recommend Tradewinds Oriental shop 👍

March 25, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you have enjoyed your shopping experience with us.

Rated 5 out of 5 stars

i bought a case of beer from tradewinds…

i bought a case of beer from tradewinds which arrived 2 days later, extremely well packaged. very happy with the experience and would buy again

March 25, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are happy to hear that you were impressed with the care taken when packing your order and that it was delivered quickly.

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Rated 5 out of 5 stars

This is a great shop with good…

This is a great shop with good products, will use again. Kept informed all the way.

March 12, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and kind words. We are delighted you have enjoyed shopping with us.

Rated 5 out of 5 stars

Excellent Shop!

I have used this shop for many years.
Prices are very competitive and the quality excellent.
Postage is very reasonable and the packaging has always been substantial.

March 21, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and loyal custom. We are delighted you have enjoyed many positive shopping experiences with us.

Rated 5 out of 5 stars

Excellent Service

Used this Company a number of time always quick
delivery.Prices are good and items we need are available.

March 5, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and repeat custom, we really appreciate it. We are very pleased to hear you have enjoyed your shopping experiences with us.

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