trainlocksmiths.co.uk Reviews 

67
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and friendly approach. Many highlight the tutors' ability to make complex topics easy to understand and enjoyable. People appreciate the personalized attention and supportive environment provided by the team. Reviewers frequently commend the well-structured and professional training courses, noting their effectiveness in imparting knowledge. Consumers feel confident and well-prepared for their careers, benefiting from the practical, hands-on approach and comprehensive learning. Many highly recommend the courses, emphasizing the valuable skills gained and the overall excellent experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their extensive knowledge,... See more

User experience

Consumers find the user experience to be positive, with many reporting that the courses are easy to... See more

Service

People report positive experiences with the service, particularly praising the auto locksmith courses as... See more

Quality

Reviewers highlight positive aspects of quality, with many describing the auto locksmith training as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have done many courses over the years,but none of them is like Train Locksmiths.Martin is like an Encyclopaedia,he knows everything ,he paid attention to detail,it doesn’t matter if the course is l... See more

Rated 5 out of 5 stars

I attended the Level 3 diploma in Automotive Locksmith & Vehicle Security and I can honestly say the best training you could ask for. Martin, John and Marcs knowledge of the industry is mind blowing.... See more

Rated 5 out of 5 stars

Just finished the auto locksmith course with Martin, and wow — what a brilliant experience! Martin made the learning process enjoyable and easy to follow. He's patient, helpful, and clearly knows... See more

Rated 5 out of 5 stars

I have recently attended the Auto locksmith Level 3 course. Highly recommended, very knowledgeable, friendly team. They provide support for when you’re out on your own and assist in anyway they can. I... See more


Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Training Centre

Written by the company

Train Locksmiths has three branches of the business; The Training Centre, Retail Store and Locksmith Services. By offering the only official locksmith training courses available, our qualifications are recognised and regulated by national awarding bodies and Ofqual. The business provides a variety of services such as; lock replacement, gaining entry, key cutting, car remotes programmed and much more. Our retail store has all the latest equipment to help with any key or lock related services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(67)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredibly Helpful

The team at Train Locksmiths are incredibly helpful. The free support provided by the tutors js exceptional, and they are always patient. You can really feel the strong sense of teamwork.
Every interaction I’ve had, whether in store or over the phone, has been fantastic. No question is too small or too big for them! Their knowledge seems limitless.

February 18, 2025
Unprompted review
trainlocksmiths.co.uk logo

Reply from trainlocksmiths.co.uk

Dear Molly,

Thank you so much for your wonderful review! We truly appreciate your kind words about our team and the support we provide. At Train Locksmiths, we strive to ensure every student and customer receives the best possible guidance, and it’s fantastic to hear that our tutors' patience and teamwork made a positive impact on your experience.

Your feedback motivates us to continue delivering exceptional service, whether in-store or over the phone. If you ever need further assistance, don’t hesitate to reach out—we’re always happy to help!

Best regards,
The Train Locksmiths Team

Advertisement
Rated 5 out of 5 stars

Great Courses

Great people, very knowledgeable and well ran locksmith courses

February 17, 2025
Unprompted review
trainlocksmiths.co.uk logo

Reply from trainlocksmiths.co.uk

Hi David,

Thank you so much for your kind words! We're thrilled to hear you had a positive experience with us. We always strive to provide knowledgeable training in a well-organised environment, and it’s great to know that came across during your course. If you ever need any further training or support, don’t hesitate to reach out.

Best regards,
The Train Locksmiths Ltd Team

Rated 5 out of 5 stars

Extremely knowledgeable

Extremely knowledgeable, Extremely helpful. The team go out of their way to assist. Had a new key cut on Friday and the team managed to knock it out the park in less than 35 mins. Bmw 3 series 2015.

February 14, 2025
Unprompted review
trainlocksmiths.co.uk logo

Reply from trainlocksmiths.co.uk

Hi Scott,

Thank you so much for your fantastic feedback! We're thrilled to hear that our team was able to assist you quickly and efficiently with your BMW key. It’s always our goal to go above and beyond to help, and we're glad we could exceed your expectations. If you need anything else in the future, we’re always here to help!

Best regards,
The Train Locksmiths Ltd Team

Rated 5 out of 5 stars

Course is great

Course is great, great after support for students worth every penny Thanks!!!
Antonio

February 17, 2025
Unprompted review
trainlocksmiths.co.uk logo

Reply from trainlocksmiths.co.uk

Hi Antonio,

Thank you so much for your great review! We're really happy to hear that you found the course valuable and that the after support was helpful. It's our pleasure to ensure you feel supported throughout your journey. If you ever need anything else, don’t hesitate to reach out!

Best regards,
The Train Locksmiths Ltd Team

Rated 1 out of 5 stars

VERY RUDE RESPONSE WHEN ASKING FOR INFO

I was asking for info on price and location. Martins response was fairly helpful up until he found out I was no where near Manchester. Then his response was that I wanted the college brought to myself. The thing is, I would have considered travelling and staying in Manchester for the 5 day course.
But I would not give this person any of my money.

February 9, 2025
Unprompted review
trainlocksmiths.co.uk logo

Reply from trainlocksmiths.co.uk

Hi Paul,

Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. Our aim is to always provide helpful and clear communication, and it’s unfortunate that we couldn’t meet your expectations on this occasion. We do appreciate your interest in our course and the effort you were willing to put into traveling to Manchester. We’ll certainly take your comments on board to ensure our responses are more considerate of all potential clients, regardless of location.

If you have any further questions or would like to discuss your situation in more detail, please feel free to reach out.

Best regards,
The Train Locksmiths Ltd Team

Advertisement
Rated 5 out of 5 stars

5 starts

I have given 5 starts because when I came to the shop I did not know much about what I was looking for . they went out of there way to help me . even when I went away they where more then happy to help me over the phone . I would go back to them in a heart beat as they don't over sell and give you facts not a hard sell .

August 5, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look