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3.8

Great

TrustScore 4 out of 5

2 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all round service

I was searching for a Bachmann OO9 DCC Sound loco that had been discontinued and discovered one in stock at Trainstop. The loco was tested prior to despatch, communications were excellent, price was very competitive and I would thoroughly recommend Trainstop, thanks very much

August 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Outstanding.

The best experience I have had using an online retailer when buying model train stock. I had never purchased from here before but they had a selection of rolling stock, some of which I couldn't find elsewhere, and even those that were available elsewhere were slightly cheaper here. The order arrived within a few days and the care with which everything had been packaged was by far the best I have seen from an online retailer - absolutely fantastic. The reward points system seems quite generous too as for an order of just over £85 the reward points on my account are at just over £4 and, based on this experience, I will certainly be back.

November 2, 2022
Unprompted review

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