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Transcash Mastercard Reviews 

6,937
•
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Ugly app-GUI - as if it was not edited since 2020. 3DS traffic nearly impossible, as it seems to rely on almost obsolete fashioned SMS only, which does not always work on international numbers (the... See more

Company replied

Rated 5 out of 5 stars

We have 86 thousend clients and if one smallest company like transcash offers ND get fees it's nice to know all company is ready and I am satisfied.. Off course I bay three times fees to destiny but d... See more

Company replied

Rated 5 out of 5 stars

Had trouble redeeming coupons that I bought on a previous ocassion, but long story short, they managed to help me so that I wasn’t empty handed. Albeit rather difficult to communicate due to their rel... See more

Company replied

Rated 5 out of 5 stars

The vision is good and provide with the 3 'keys' of modern Living. Simple to recharge Easy to use And banking discretion, which demand attention from the users fraudes are everywhere. Providing si... See more

Company replied

Company details

  1. Payment Service
  2. also in
  3. Card Processing Service
  4. Money Transfer Service

About Transcash Mastercard

Written by the company

Le concept Transcash Mastercard®

Cartes et accessoires de paiement prépayés rechargeables acceptés partout dans le monde :

  • Sans banque
  • Sans engagement
  • Sans condition de revenus
  • Zéro découvert

Nos produits

La carte de paiement et retrait prépayée rechargeable

4,90€ la carte

Validité 1 an

Rechargeable en espèces dans plus de 30 000 points de vente,
ou par carte bancaire et virement (RIB fourni)

Acheter

---------------------------------------

Le pack de 2 cartes de paiement et retrait prépayées rechargeables

9,90€ les 2 cartes

Validité 2 ans

Rechargeable en espèces dans plus de 30 000 points de vente,
ou par carte bancaire et virement (RIB fourni)

Acheter

---------------------------------------

Le pack de bracelets de paiement sans contact Fyve par Transcash

20€ les 2 bracelets + 1 mini-carte Transcash

Validité 2 ans

Etanche et Ajustable

Rechargeable en espèces dans plus de 30 000 points de vente,
ou en ligne par carte bancaire et virement (RIB fourni)

Acheter

Pourquoi choisir Transcash ?

  • Sécurisez l'argent de poche de vos enfants dès 13 ans
  • Achetez sur Internet sans exposer vos données bancaires
  • Partagez de l'argent instantanément avec un proche ou un ami
  • Voyagez sans Cash et payez/retirez dans toutes les devises
  • Payez sans carte ni téléphone grâce au bracelet de paiement Fyve

 

Des service à la carte

  • Cartes virtuelles
  • Apple Pay & Google Pay™
  • Cartes additionnelles à offrir
  • Code PIN personnalisable
  • Contrôle parental personnalisable
  • Application gratuite (iOS et Android)
  • Service client 6j/7 (appel non surtaxé)

 

En Savoir Plus


Contact info

3.9

Great

TrustScore 4 out of 5

7K reviews

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3.9

All reviews

(6,937)

1,737 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tres bien

Pas Grand chose a dire apres l overture se bien passe

May 4, 2024
Transcash Mastercard logo

Reply from Transcash Mastercard

Bonjour,
Votre commentaire nous va droit au cœur.
Nous sommes heureux de vous apporter entière satisfaction et continuerons de redoubler d'efforts pour vous apporter encore et encore le meilleur des services.

L'équipe Transcash

Rated 1 out of 5 stars

What a waste of time and money!

What a waste of time. Works nothing like a normal Mastercard or even normal debit card. Impossible to buy online even though card is unblocked for online purchases, restricted on internal balance transfers (black card to red card) even though account ID verified and activated, unable to withdraw cash. Basically it’s a very expensive piece of plastic in your wallet that charges you to have it grace you with its presence. Really not worth the hassle. Avoid at all costs.

April 20, 2024
Transcash Mastercard logo

Reply from Transcash Mastercard

Hi, the card works perfectly fine in ESSENTIAL and MAX formula you are not limited with your purchases across the world as in ACCESS formula. Make sure you verify your balance, but to do a transfer to the red card it is not limited, only to your balance. You should contact our customer service to help you : 01 53 88 22 76 monday to saturday from 9am to 7pm. Also please note you have access to mobile payment, virtual card and many other services available in a bank, for less than a bank!

Rated 1 out of 5 stars

Not satisfied my passport has been sent…

Not satisfied my passport has been sent three times yet no reply from you I feel bad and tired of the app 🤦🏾‍♂️

April 23, 2024
Transcash Mastercard logo

Reply from Transcash Mastercard

Hello Daniel, ID verification can take a few days.

Rated 5 out of 5 stars

Super experience

Super experience avec l'application transcash

April 19, 2024
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Reply from Transcash Mastercard

Merci d'avoir pris le temps de laisser un avis !

Rated 5 out of 5 stars

Very good

Very good I am very happy to use this

April 19, 2024
Transcash Mastercard logo

Reply from Transcash Mastercard

Thanks for your great score! We are happy to read you're happy with our services.

Rated 4 out of 5 stars

Confusing

Your site is confusing as there are several versions. Fine when you find the right one.

April 5, 2024
Transcash Mastercard logo

Reply from Transcash Mastercard

Hi David, our website is this one : https://www.transcash.fr/ and you can access your customer space directly from it here : https://transcashmastercard.espace-personnel.fr/login. There's no several versions but if you have questions, you can contact our customer service by calling at 01 53 88 22 76 (free of charge) monday to saturday 9h to 19h, or by email at service-client@trans-cash.fr.

Rated 3 out of 5 stars

👍kool

bien kool👍👍

March 4, 2024
Transcash Mastercard logo

Reply from Transcash Mastercard

Merci Mark !

Rated 4 out of 5 stars

Problem in recharging my card

Difficult in recharging your card you née to bourse up thé system

February 23, 2024
Transcash Mastercard logo

Reply from Transcash Mastercard

You can choose several ways to load your Transcash card: top-up Transcash or credit card with immediate effect or wiretransfer which can take few days.

Rated 1 out of 5 stars
Transcash Mastercard logo

Reply from Transcash Mastercard

Bonjour Malike, il semble que vous avez réussi à changer votre numéro. En effet, vous pouvez effectuer des modifications sur vos informations personnelles directement depuis votre espace !

Rated 5 out of 5 stars

Fast transaction

February 17, 2024
Transcash Mastercard logo

Reply from Transcash Mastercard

Merci d'avoir partagé votre avis sur les cartes Transcash !

Rated 5 out of 5 stars

Had trouble redeeming coupons that I…

Had trouble redeeming coupons that I bought on a previous ocassion, but long story short, they managed to help me so that I wasn’t empty handed. Albeit rather difficult to communicate due to their reluctancy to use english, it went well and it took its while. Worth it in the end though.

January 4, 2024
Unprompted review
Transcash Mastercard logo

Reply from Transcash Mastercard

Thanks for your comment!

Rated 5 out of 5 stars

Pratique

Pratique et facile, top

December 20, 2023
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Reply from Transcash Mastercard

Merci pour ces 5 étoiles 🤩

Rated 1 out of 5 stars

internet criminals minus the guts to do real crime

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EDIT 22/12 (11 days after original review)|

In response to the reply by transcash below - where they state that everyone in Europe can buy their creditcard to use the credit bought from them.
There are two possible meanings to the TC response here.
1 you tell the truth. I somehow totally misunderstood multiple sources telling me I need to be in France to buy a Transcash creditcard, and it turns out to be possible to buy one (the card that is, not the credit or the 'ticket') for all European residents after all!! Hurray! All my failed attempts to buy a creditcard for the credit I bought, failed because of me.... I am somehow incapable of buying this, even though I am very capable of buying the credit.
If this is what you mean, I don't understand why you're not sending me the Creditcard or at least explain clearly and unambiguously how to get one. Although In fact in this situation, the real solution would be to swiftly reimburse my money (!)
2nd explanation : the response below is more of the same; you are in some cryptical way trying to avoid affirming the fact that, like I said, transcash-creditcards are only sold to French residents, choosing to focus instead on the different, irrelevant fact, that when a French resident already has the card, they would be able to use it outside France. If this option two is the actual meaning of the response below, then it is, disgustingly, more of the misleading talk the website is filled with. Yet another demonstration of a strategic omission of the truth relevant to the customers, replacing the facts with suggestive and highly confusing formulations that lead people to throw away their money.
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purposefully vague about the limitations. Bought 150 euro credit, paying even more than that, to find out transcash credit can be bought but not always actually used by the buyer, since only people registered to live in france or italy can buy the prepaid card with which their credit can actually be used to pay for things. I wonder if people who start businesses like this can look at themselves in the mirror after a couple years without disgust. I mean, if at least a part of your business model is to lead people on by suggesting they can use credits bought from you to shop as if they have a credit card, when only a fraction of the people actually can and the rest will just throw their money away- you're basically a internet scammer without the guts to do real crime. Very annoyed, seem to have lost my money to transcash like so many other people.

December 11, 2023
Unprompted review
Transcash Mastercard logo

Reply from Transcash Mastercard

Hi, you can get a Transcash card if you live in the european area, not just France - this is actually new indeed. Our top-ups are clearly stated to be used to load the card and specific preventive messages are printed on them. Thousands of customers are using our cards on a daily basis or for ponctual uses and our services can be very useful compare to a traditional bank. We are sorry you are feeling this way, perhaps you can try to buy a card if you are in the european area to use your ticket.

Rated 2 out of 5 stars

For me is 2 star why you wait 7 days…

For me is 2 star why you wait 7 days for active you Essencial and you havé only 2500 euro for 1 years im work for 1600 euro for 1 month only Apple Pay is good for me

October 25, 2023
Transcash Mastercard logo

Reply from Transcash Mastercard

Hello Teodor,

Thank you for your feedback. You need to activate the Max formula to increase your annual limit.

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