Transparent Labs Reviews 

434
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality of their products and the exceptional customer service. Customers frequently highlight the great taste and clean ingredients of the products, noting their effectiveness and overall value. The customer service team is often described as outstanding, responsive, and professional, going above and beyond to resolve issues and ensure a positive experience. However, some customers also noted issues with order fulfillment, including delayed or lost shipments, and a lack of communication regarding these problems. A few other people also felt that certain product flavors were unpleasant or caused adverse reactions, such as migraines, and experienced difficulties with customer service responsiveness in these cases.

What people talk about most

Product

Customers consistently note positive experiences with product, often describing them as top-tier,... See more

Customer service

People report positive experiences with customer service, highlighting that the team is often prompt,... See more

Quality

Customers had positive experiences with quality, consistently praising the top-tier nature of the products,... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction with customer... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their attentiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, everything I’ve tried from Transparent Labs has been top-tier. Great taste, clean ingredients, and great results. They’ve definitely earned a long-term customer in me. Their Grass-Fed Whey P... See more

Rated 5 out of 5 stars

Other than a high quality product their service is outstanding. The wrong shipping address was accidentally put in while placing my order and by the time they received my message asking to change the... See more

Rated 5 out of 5 stars

Excellent quality of products. I personally use bulk black pre-workout and the difference is huge compare to others. More pumps during exercise. The protein is clean and have great taste offering 28... See more

Rated 5 out of 5 stars

I recently found that I have several heart issues. I also have begun eating more Mediterranean diet meals, while trying to add muscle mass to my 78 year old arms, chest, back, abs, and legs. I looke... See more


Company details

  1. Sports Nutrition Store

Written by the company

At Transparent Labs, we believe supplements should be exactly that — transparent. No proprietary blends. No hidden ingredients. No artificial sweeteners, dyes, or unnecessary fillers. Just clean, science-backed formulas using the highest-quality ingredients available. We’re committed to setting the gold standard in the supplement industry by formulating every product with clinically effective doses — meaning the exact amounts shown in research to deliver real results. Whether you're training to build muscle, burn fat, enhance endurance, support recovery, or optimize overall wellness, our products are designed to fuel your goals with precision and purpose. What makes us different? Third-party tested for purity and potency Sourced from the best of the best Manufactured in cGMP-certified, NSF-certified facilities right here in the USA Trusted by athletes, coaches, and health professionals worldwide Our community demands the best, and we deliver. With thousands of 5-star reviews and a loyal customer base that spans the globe, Transparent Labs is redefining what it means to supplement with integrity. If you’re looking for clean, effective, and trustworthy supplements backed by science — you’ve found the one.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

434 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(434)

308 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible Taste and a Migraine I Wouldn't Wish on Anyone

Bulk Black Pre Workout
Flavor Name: Black Cherry

First, the Black Cherry flavor is absolutely awful. I've used a lot of pre-workouts over the years, and this is one of the worst-tasting flavors I've ever had. I regretted ordering it almost immediately.

Unfortunately, the taste wasn't even the biggest problem. This formula contains Huperzine A, which is designed to increase acetylcholine levels. While some people may tolerate that well, I did not. After my very first serving, I developed the first migraine I've had in years. Not a mild headache—a full-blown, debilitating migraine that was horrific and completely ruined my day.

Obviously everyone's body reacts differently, but after looking into the ingredients, I strongly suspect the Huperzine A and resulting increase in acetylcholine played a role in triggering it. I've used plenty of other pre-workouts without experiencing anything remotely similar.

Between the disgusting flavor and the severe migraine, this product was a complete waste of $55. There are far too many good pre-workouts on the market to risk dealing with this experience, especially at this price point.

I would strongly recommend looking elsewhere.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Reilly & Colin were really easy to deal…

Reilly & Colin were really easy to deal with and very quick to respond. Just overall, really really happy with the experience with customer service at Transparent Labs. Then again, I've always had a great experience, especially with their customer service, and the quality of their products is unmatched.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

I accidently had made a mistake on an…

I accidently had made a mistake on an order. I emailed the customer service team and were amazing in terms of their help. Couldn’t have asked for better experience. Also anyone looking for protein, transparent labs is the best.

June 19, 2026
Unprompted review
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Rated 1 out of 5 stars

I can't say anything nice about this…

I can't say anything nice about this company. I tried the Nitric Oxide and noticed ZERO improvement. Ok, I bought it to try it and it was a bust...no biggie. However, another N Oxide showed up soon after. I guess we get automatic subscriptions! I didn't want this so I tried to contact Transparent Labs MULTIPLE times through many emails and phone messages to obtain a refund. ZERO responses. Nobody mans the customer service. There is ZERO customer service. I don't trust this company for anything.

June 19, 2026
Unprompted review
Transparent Labs logo

Reply from Transparent Labs

Hi Kevin,

We’re very sorry to hear about your experience, and we completely understand your frustration.

This is not the level of support we want any customer to feel they received. We’d like the opportunity to look into this further, confirm what happened with the subscription/order, and make this right.

I have requested more information through Trust Pilot to get to the bottom of this for you!

Rated 5 out of 5 stars

5 Stars For Sure

My experience with Transparent Labs was amazing, really love the customer service department especially! They treated me right!

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I had trouble selecting a chocolate peanut butter protein. In my cart it showed correctly, but after ordering it showed vanilla. I noticed late and reached out before shipping. The order had already been processed and shipped later the next day. TL customer service hooked it up with a gift card for the correct flavor and let me keep the vanilla. Definitely my new protein supplier going forward.

May 13, 2026
Unprompted review
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Rated 5 out of 5 stars

I am actively using several protein and…

I am actively using several protein and other work out supplements. Strawberry, peanut butter, chocolate, vanilla flavours of protein are so good and rich and sweet when mixed with milk, you’d swear it was a milkshake and not a healthy drink. It’s a health hit and a tasty treat.
Other workout supplements are all working together giving results. Went from 24% body fat to 20% in 3 months with 8lbs lean weight gained. These products work, if you put in the effort .

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

This is a great company

This is a great company. I love the collagen. Friends are noticing a difference in my skin. I’ll be honest and say there is a slight taste to it (I add to my coffee) but after the first couple days I no longer notice. I get this monthly and would definitely recommend it

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great product with great service

I recently found that I have several heart issues. I also have begun eating more Mediterranean diet meals, while trying to add muscle mass to my 78 year old arms, chest, back, abs, and legs. I looked for the highest rated Protein powder I could find. I found Transparent. After consulting as well, I received great customer service and recommendations. Great flavor, great service. If the protein is true, its a winner.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality of products

Excellent quality of products. I personally use bulk black pre-workout and the difference is huge compare to others. More pumps during exercise. The protein is clean
and have great taste offering 28 grams of protein. The creatine HMB is also excellent. The customer service responds quickly

June 4, 2026
Unprompted review
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Rated 5 out of 5 stars

READ my REVIEW

Reilly returned my email and was very knowledgeable about the product. I have tried many companies over the years but Transparent Labs has given me the best results at a great price. I highly recommend you give them a try. You won't be disappointed!

June 17, 2026
Unprompted review
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Rated 1 out of 5 stars

I had decided to try beef grass fed…

I had decided to try beef grass fed protein isolate. Returns policy of company clearly states if dissatisfied can return within 45 days.
This powder was impossible to dissolve in water( clumps) , also it was too sweet for my taste. Had requested return 4 days ago via email w credit to my credit card.
In 2 days I got responce from Matthew the customer service rep. Apparently he can’t read , and offered me store credit or replacement instead. And requested lot number I can’t find.
Clarifies as curtesy, again, yesterday. Never heard back. Bad product, bad customer service. Disputed w credit card

June 13, 2026
Unprompted review
Transparent Labs logo

Reply from Transparent Labs

I’m very sorry for the experience here. I just sent you an email to take care of this ASAP.

In the meantime, we have issued a full refund for the order in question, and there is no need to return the product. We also issued a refund for your most recent order as an additional apology for the inconvenience.

The lot number request was only so our Quality Assurance team could review the specific batch, but it was not required in order to process your refund. If you are able to provide it later, it is located on the underside of the tub at the very bottom.

I appreciate you bringing it to our attention.

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