THIS MONEY TRANSFER COMPANY IS A FRAUD!!! THEY ARE PROFESSIONAL SCAMMERS. SINCE May 2024,i ordered a money transfer which was never processed. I contacted customer service and they started giving all... See more
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I used Tranzfar to send money to staff last week. I have emailed regarding multiple transfers. They have completely ignored my emails. I called yesterday and was told they are facing technical issues... See more
Company replied
If there are option for no star, I would have chosen it! This organisation is fraudulent. I initiated a transaction on the 12th of July 2024. Up till today the remittance has not been received b... See more
Company replied
I am owed a total of £450 from this fugitive of a business and yesterday they paid £100 into my account after promising me that they would prioritise my payments, but failed. I would advice any... See more
Company replied
Company details
Written by the company
Tranzfar is a financial technology company with interests across remittance, digital banking and payments infrastructure. Tranzfar aims to be a world leading provider of banking and payment services, offering its users a fast, reliable and customer friendly service online through its website and mobile application. Our services includes; International money transfer across 100 Countries, Multi-Currency Banking, Affiliate marketing to earn money, Health Insurance(Nigeria), Airtime Purchase(Nigeria). Lowest transaction fee from £0.44 and great exchange rate guaranteed.
Contact info
1 Canada Square, E14 5AA, London, United Kingdom
- 02045323034
- ask@tranzfar.com
- www.tranzfar.com
2.0
Poor
580 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Customer assistant (Kazeen) was…
Customer assistant (Kazeen) was brilliant on assisting with getting my transaction done.
October 1, 2023
Unprompted review
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Money transfer was done on time
Money transfer was done on time . The person who attended to me via phone addressed my concern immediately, efficiently & conscientiously. She was extremely polite & professional. The Quality of service offered I deem excellent in all ramifications. I am so pleased.
September 26, 2023
Unprompted review
such a good company
such a good company, able to send pounds to naira back to nigeria without any hassle
September 21, 2023
Unprompted review
good product and it's 👍
September 22, 2023
Unprompted review
I had a great experience using tranzfar…
I had a great experience using tranzfar app very reliable and trustworthy
September 18, 2023
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Speedy service
September 14, 2023
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Good and efficient service
September 15, 2023
Unprompted review
This company ivers very reliable and…very good quality
This company is very reliable and honest.
September 15, 2022
Unprompted review
Good customer care
Overall the service Tranzfar gives, is great. When there's a problem, no matter how impossible it may seem, they do not rest until it is sorted out.
August 24, 2023
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Very reliable and fast delivery service…
Very reliable and fast delivery service 👏.
September 8, 2023
Unprompted review
I recently used tranzfar for a…
I recently used tranzfar for a transaction and I must say, I was impressed by their service. They were extremely fast and efficient in executing the transaction, with no hiccups or delays. Their customer care service was also top-notch - very reliable and professional. I appreciated how responsive and helpful they were, always ready to answer any questions or concerns I had. Overall, I had a great experience with tranzfar and I wish I could give them more than 5 stars! Highly recommend their services to anyone in need of fast and reliable money transfers.
June 13, 2023
Unprompted review
Because they are service is very fast
Because they are service is very fast, and the company good, they know how to attend to therr consumers, the workers have very good relate to the consumers, they are very good to listen to consumers problems... they are the best, i am happy and comfortable when i wanted to call them...
September 7, 2023
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The application is easy to use
The application is easy to use. Also, I had an excellent Customer service experience whenever i needed extra help. Quick response and always ready to help
August 26, 2023
Unprompted review
Great service
Great service. Contacted me when the app could not receive my transfer amount from my card late in the day and gave me a solution. Many thanks.
August 15, 2023
Unprompted review
They customer service is very superb
They customer service is very superb , I was been treated with top priority
August 12, 2023
Unprompted review
"Better than it was with some of the Nigerian Banks"
Tranzfar seem to be getting some of the Nigerian banks sorted out, with their very slow transfer service sometimes.
No fault of Tranzfar though.
August 9, 2023
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Not sincere with the exchange rate
I have nothing to say but you guys are not honest with the exchange rate to Nigeria.
July 26, 2023
Unprompted review
The four hours wait is not good
The four hours wait is not good. It used to be instant but now they take ages. You have to call and send emails at one time I waited for 24 hours.
July 26, 2023
Unprompted review
Reply from Tranzfar
Hi Chioma,
We understand your concern, and we would like to clarify that while our standard service level agreement (SLA) is 4 hours for transaction processing, in many cases, transactions are processed instantly.
Rest assured, we are continuously working to improve our services and provide the best experience for our customers. If you have any further questions or need assistance, please feel free to reach out to our customer support team at ask@tranzfar.com.
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