Travel China Guide Tours Reviews 

482
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We booked a private tour with them to Xi'An and Dunhuang. We had professional and helpful advice from the outset and the tour was tailored to our interests. It was great to have one person who was d... See more

Rated 5 out of 5 stars

Fuss free booking online. It comes with free cancellation and changes to booking if there's any change in travel plans. Staff are very responsive to email query. I was attended by its Travel Consultan... See more

Company replied

Rated 5 out of 5 stars

We made a 10 days private tour in China with Travel China Guide, visiting Beijing, Shanghai, Yang Tze River Cruze and Xian. We had memorables moments, All guides were kind and very flexible with our d... See more

Company replied

Rated 5 out of 5 stars

Tcg is absolutely top to set everything about your journey in China. They are always up to answer your questions before and after purchasing. In case (for us just one time of 5 different trains) o... See more

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Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Tour Agency
  4. Train Ticket Agency
  5. Travel Agency

Written by the company

As the largest online tour operator in China, TravelChinaGuide Tours offer many choices of holiday plans leading you to explore over a hundred worldwide destinations. Best deals on small group tours, tailor-made private tours, flight and train tickets bookings are available with guaranteed quality service.


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4.9

Excellent

TrustScore 5 out of 5

482 reviews

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4.9

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(482)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used Travel China twice for…

I have used Travel China twice for tours. In Beijing, the group was 5 people and our travel guide was extremely knowledgeable and personable. Tom, our guide conducted the tour of the Forbidden City and the Great Wall at our pace. The experience at the Wall was especially nice as it was not overly crowded and the views were spectacular. We even rode a sled down from the wall.
The guide, Abby, in Xian was very knowledgeable as well and friendly. Two people were present for that tour. We saw the soldiers and walked the area. After the tour, Abby arranged a dinner at the Opera House for me. She arranged a driver to pick me up at my hotel and take me to the show and then the driver was waiting for me at the door of the theater after the show to return me to my hotel. I enjoyed the show even more knowing that transportation was already arranged. Abby even arranged the meal to meet some dietary restrictions that I have.
Overall, I have been very pleased and would recommend this agency to other English speaking travelers.

June 13, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Laura Beatty,

Thank you for taking your valuable time and posting such a detailed review of your China tour with us. It is our honor to see that our arrangements have met your expectation and you enjoyed your time accompanied by our professional guides, Tom and Abby. We feel grateful for your kind recommendation! Wish we have another chance to serve you in the near future.

Best Regards,
Customer Service

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Rated 5 out of 5 stars

3 day tour of Beijing and Xi'an

We had a great experience with Travel China and would highly recommend them to plan a trip to Asia. Linda was fantastic at accommodating our many requests and changes. Very prompt replies. Our two tour guides - Kitty in Beijing and Celine in Xi'an were outstanding. They took care of all of our needs from greeting us at the airport, getting us registered in hotels to helping us order food. Both of them had so much knowledge of the Chinese culture and history that it really made our trip great. I really would not recommend doing a China tour without a tour guide. The added history and local information you get from the tour guides makes the tours so much more interesting then if you went by yourself. It was truly a special trip where all we had to do was show and not worry about anything. It's the way to do a vacation.
Thank you China Travel. I will for sure use your services for my next trip.

June 12, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Kathy Kennedy,

Thank you for choosing TravelChinaGuide and also for taking time to share your review here. We feel excited that our travel consultant and two guides' services have met your satisfaction. It is always a great moment to know that all efforts we done are worthwhile. You are more than welcome to come back to China and choose us again in the near future.

Best Regards,
Customer Service

Rated 5 out of 5 stars

I had a great experience!

I had a great experience with Travel China Guide Tours. I love the convenience of how they pick you up from your hotel, saving you much time in the morning. Our Tour Guide was insightful and helpful. He shared many interesting and fun antidotes along our journey. When we ran into a little confusion of where to meet our bus, he showed up on a bike to find us, waiting with us for the bus driver to arrive. This allowed us to not worry while we waited. The restaurant they provided was delicious and a great end to our hike along the Great Wall. Great service and great value for the money! I highly recommend them!

June 10, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Tami Deitrick Stillion,

Thank you for sharing your tour review with us! It is a great joy to see that you had excellent tours with us. We feel more than happy that our guide's service met your expectation. Your satisfaction is the great encouragement for us. We really appreciate your support and hope serve you next time.

Best Regards,
Customer Service

Rated 5 out of 5 stars

City tour

We travelled to Beijing, Xi’an, Guilin and Shanghai with China Travel Guide and had a fantastic holiday. Our guides were Tina, Lily, Shirley and William - all were very professional, friendly and informative.
The 14 day tour went really smoothly, the hotels were good quality, the itinerary was excellent and we were impressed with the choice of restaurants too.
Because of this experience we used China Travel to visit Vietnam too.

June 10, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Peter Rees-Farrell,

We are happy to read your comments here and know that you have had a fantastic holiday in China and Vietnam with our guides' company. Thank you for your recognition and wish that we can meet you again in the near future.

Best Regards,
Customer Service

Rated 5 out of 5 stars

It was a very good tour

It was a very good tour. I couldn't make up my mind about how many days tour I would like. But every time I emailed, I always got a very prompt reply. I really appreciated that. When I finally decided to take a one day tour last minute, Lexi readily agreed to a few changes to the itinerary although it was only one day before the tour!
The guide and the driver were nice and knowledgeable. Very helpful and flexible in where they could drop us at the end of the tour. I also liked it that the tour was private just for my group. It was a relaxing tour and the pace was just nice for the elderly in my group. The car was nice, clean and comfortable. The lunch was also excellent. I learned a new way of cooking rice with ginger and vegetables. Absolutely delicious. I'll definitely go with Travel China Guide again if there is a chance.

June 1, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Cat,

Thank you for sharing your tour review with us! It is a great joy to see that you had an excellent tour in China. From your words we learn that our arrangements have made your China tour memorable and impressive. We are also glad to know our consultant’s service has met your expectation. Thanks for your highly praise on our service and we hope to serve you again in the near future. Have a nice day!

Best Regards,
Customer Service

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Rated 5 out of 5 stars

Highly recommended

I was searching amongst many websites and trip advisor tours and i found TCG. I am so happy that i picked them with their exceptional services and price. It was beyond my expectations.

My family and i were 6 ladies booked a private tour in China for 16 days (Beijing,Chengdu,Dali,Lijiang, Shangri-La, Kunming and Shanghai) organized by Ms. Kelly Wang. She was helpful, patient with me in modifying my trip, she replied my emails quickly and answer every question i asked.

Every city has it charmed. And every tour guide was informative and helpful. Also it was really easy to modified our tour with the guide as we like.

I will definitely choose TCG again.

May 31, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Sarah Alnawfal,

How kind of you to have posted this inspiring review! Thank you for choosing our tour company. We are grateful for your review on our service. What a nice thing to hear that you enjoyed your 16 days China tour. We are proud of having so many professional and attentive tour guides who always make their great efforts to provide high-quality service.

Best Regards,
Customer Service

Rated 5 out of 5 stars

Couldn't have done it without them!

On an impulse, my husband and I bought two very cheap roundtrip tickets from the US to China. Then we started to make plans for visiting a country that was totally unfamiliar. Getting hotels / guest houses was simple using the internet. But we were a tiny bit terrified about how we would get around once we were in China and on the ground. Nether of us know any Chinese - written or spoken.

Using China Travel Guide made it possible for us to plan a three week trip that took us from Beijing to X'ian to Yangshou to the Yellow Mountain and finally to Shanghai.

We found the train schedule at the China Travel Guide web site and booked our tickets. We changed plans a couple times and the service was helpful in making these changes as well as in making better choices in our plans. There was a small service charge ($5 per ticket?) We also bought two sets of airline tickets, but cancelled one (yes, you can do that and China Travel Guide refunded the difference after a small cancellation fee). China Travel Guide delivered our train tickets to our Beijing hotel for the entire journey. All we had to do was show up at the station on time and find the right platform. They booked us great seats -always together (we booked about a month in advance) and usually in a row of two seats, not three.
We used a China Travel Guide tour in Xi'an to see the Terracotta warriors. I found the warriors not to be that thrilling, but the guide was great and her stories about her life and the local area made the trip very worthwhile.There was only shopping where our fellow tour-taker wanted to go and the guide helped her get exactly what she wanted at a price she was happy with. This day trip was so much better than the one we took to the ancient villages around the Yellow Mountain with a guide we found via tripadvisor.

In short- we were very happy with China Travel Guide. We found them to be helpful, responsive and thoughtful. We could not have done an independent trip through China without them. Kudos.

May 31, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Serena Fenton,

We are grateful for your review on our tour and booking service. We can’t be happier to know that you have a joyful and interesting Xi’an day tour with us and you recognize our train and flight booking service. Your satisfaction is our best rewards. We hope you will join us again to explore other highlights in China! Thank you again.

Best Regards,
Customer Service

Rated 5 out of 5 stars

Well worth the cost!

I was nervous about traveling East for the first time, but was quickly put at ease by our guides in each city, and their warm and accommodating welcome. Our tour guides were Mike (Beijing), Lily (Xi'an) and Kris (Shanghai). I remember one time we were asking at a restaurant for ice water, which is not common to serve it that way in China, but our guide did everything to provide us. While they were certainly more of tour guides than expert historians, we learned a lot from their commentary. The navigation and comfort in the city was the most valuable. We had no troubles at the airports or in transportation. Would highly recommend!

May 28, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Nathan Ramer,

We are grateful for your recognition on our guides, Mike in Beijing, Lily in Xi'an and Kris in Shanghai. They will definitely be encouraged by your kind words on them. It is also our honor to offer you tour services in China. Thanks for recommending us here and we expect your next visit.

Best Regards,
Customer Service

Rated 5 out of 5 stars

Great trip! Great travel guides!

In March we traveled to Beijing, Xi'an and Shanghai with Travel China Guide Tours and had a wonderful experience in all 3 cities. Our tour guides were Mike (Beijing), Lily (Xi'an) and Kris (Shanghai) - ALL of them were fantastic and so willing to answer all of our questions. Our personal drivers were safe, courteous and helpful, as well. One member of our family has mobility issues and everyone was so accommodating - they made the trip manageable and anxiety-free for us. Our weather was wonderful and when the traffic or weather wasn't perfect, everyone adjusted to maximize our experience. We would definitely recommend Travel China Guide to anyone and would use them again in an instant. Thank you!

May 27, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Erin,

Thank you very much for your recommendation on our company and our tour guides. We are more than happy to see that you had a great trip with us. Please feel free to contact us if there is another chance for you to come back.

Best Regards,
Customer Service

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Rated 5 out of 5 stars

China visit through Travel China Guide Tours

We did a 9 day tour of China (Shanghai, Xian and Beijing) in March through Travel China Guide Tours. We were escorted by 3 AWESOME Guides. Daniel in Shanghai, Jacky in Xian and Candy in Beijing. We have done private tours before but this is the best we have ever been treated. The experience started with a plan that was tailored to what we wanted to see and do (Thanks Emily). China is a great place to visit and our guides help us touch the local vibe and cultures in the places we visited. We would recommend Travel China Guide Tours to anyone wanting to visit China.

May 27, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Mike,

Thank you for sharing your tour review with us! It is a great joy to see that you had an excellent tour in China with our awesome guides Daniel, Jacky and Candy. We are also glad to know our consultant Emily who has met your expectation. Thanks for your highly praise on our service and we hope that you can use our service again in the near future.

Best Regards,
Customer Service

Rated 5 out of 5 stars

Highly Recommended!

We have traveled with Travel China Guide three times. We have been to China, India, Buthan, Thailand, Cambodia and Vietnam; and been on cars, domestic flights and cruises arranged by this company. We all members of the family agree in how wonderful, relaxing and easy these trips were. First of all our host, Selina Wu, was excellent to help us planning our trips in detail, giving the best suggestions and getting the best choices for us. During our trips we had no worries, no hurries. Everything was done on time, no delays. Our vehicles were clean and our drivers reliable and safe-driving. All of our guides have been really friendly, supportive and very well informed. We learned a lot. Always helpful and ready. From the first time we decided to keep on traveling with Travel China Guide. Highly recommended for those who really enjoy their trips and learn a lot about the places they visit.

May 21, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Roberto Salinas,

How kind of you to have posted this inspiring review! Thank you for recommending our tour company. We are grateful for your review on our service. What a nice thing to hear that you enjoyed our tour arrangement by Selina. We are also proud of having so many professional and attentive tour guides who always make their great efforts to provide high-quality service. Thanks again for your support on our work and wish to have another chance to meet you.

Best Regards,
Customer Service

Rated 5 out of 5 stars

Big family private tour

We were fortunate to travel with Travel China Guide Tours this past March (2019). This is an amazing tour company and I highly recommend it to my family and friends. I worked with Wendy Lee for months preparing the perfect trip and she was absolutely incredible in terms of doing all kinds of extra planning and savings ideas for our family. We are a family of 9 (2 adults, 7 kids ages 2-15) and 2 grandparents. We spent 14 days on a private tour through Beijing, Xian, Suzhou & Shanghai. We were able to see so many beautiful sights in Beijing. The Great Wall of China, Summer Palace, Tienanmen Square, Forbidden City, Hutongs, etc. Our hotels were perfecting placed in each city. They provided delicious breakfasts and our guides were simply amazing! We had 3 different guides that were all warm, treated us like family, and went above and beyond what we expected. Travel China Guide Tours truly gave us the BEST China experience that we could have had. We are so excited to return to China and travel again with Travel China Guide Tours. Thank you for a fantastic trip!

May 21, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Andrea Etheridge Skweres,

We are happy to read your comments here and know that you have had a fantastic time in China with our guides’ company. Thank you for your recommendation. Please do not hesitate to contact us should you need any further help.

Best Regards,
Customer Service

Rated 5 out of 5 stars

Amazing custom made Shanghai-Beijing trip

I am from India and had to attend a technical conference in China. I was clueless of how to get my trip organized since I wanted it to be tailored to my needs incorporating my schedule.
I came across TravelChinaGuide as the first link on Google search (proves the popularity..). With a string of e-mails with Cindi Ji, she made my trip so easy. From the booking of bullet train tickets, to making a custom itenary for me, she has been there throughout. Believe it or not, I visited Shanghai and Beijing in just 2 days. Thanks to the amazing planning of Cindi Ji.
They had arranged comfortable cars, amazing drivers and very experienced tour guides. One of the guides also became my Facebook friends. The interactions with the guides brought out the Chinese culture. I got to know so many similarities between Indians and Chinese.
Without any doubts, go with TavelChinaGuide. I promise you of an amazing experience.

May 21, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Amogh Vardhan Kashi,

How kind of you to have posted this inspiring review! Thank you for recommending our tour company. We are grateful for your review on our service. What a nice thing to hear that you enjoyed the itinerary arranged by Cindy. Thanks again for your kind support. We all expect to serve you again should there is another chance for you to come back to China.

Best Regards,
Customer Service

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Rated 5 out of 5 stars

Review of Yuanyang trip with Travel China Guide Tours

Engaged Travel China Guide Tours for my customized photography trip to Yuanyang. Enjoyed the trip. Tour guide and driver are always punctual and helpful. We were delighted by the professionalism provided and recommends to engage the service from Travel China Guide Tours.
Special thanks to Lexi, Scott and Han for the service provided.

May 9, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Yick Peng Sim,

Thank you for traveling with TravelChinaGuide! We are very glad to hear that you enjoyed your trip to Yuanyang. It is also delightful that our services have met your expectation. We will never stop working hard to prefect our service and offer our superb service to the clients. We really appreciate your support and hope serve you next time.

Best Regards,
Customer Service

Rated 5 out of 5 stars

Great private tour

Great private tour of Beijing and the great wall. Excellent communiation prior to the trip with very helpful tips and advice. Able to customize the tour based on our request. Guide and driver were very courteous and profressional.

May 8, 2019
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Reply from Travel China Guide Tours

Dear NAVEED ASLAM,

You are so kind to post a 5-star review regarding your private China tour with us. It is a great pleasure that you were satisfied with our tour service. Thanks for your recommendation and wish to meet you in China again.

Best Regards,
Customer Service

Rated 5 out of 5 stars

Wonderful days in China

I discovered the Travel China Guide Tours on internet and I started exchanging emails about our itinerary with Kelly. She was very attentive and helpful. In a few days she finished our itinerary exactly as I hoped for.
The payment was easy.
I booked one guide for our days in Shanghai and another one for our day in Hangzhou.
The guide in Shanghai, Mary, was waiting for us at the airport. She was perfect, she helped us in everything that we needed. She is patient, attentive and very kind.
In Hangzhou, our guide was Derek. He made our day there the best experience. We loved the city.
So, if you intend to go to China, you should book the Travel China Guide Tours services. They make your trip very easy. I recommend for sure.

May 5, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Ianai Jales,

We are happy to read your comments here and know that you have had a great time in Shanghai and Hangzhou with our guides’ company. And it is also exciting that our consultant Kelly has met your expectation. Thank you for your recommendation. Please do not hesitate to contact us should you need any further help.

Best Regards,
Customer Service

Rated 5 out of 5 stars

Day tour in Shanghai

We did a Zhujiajiao Water Town, Silk Museum Huangpu River Night-view Cruise with a Chinese dinner in Shanghai. Our driver and guide were superb.
Our guide was very knowledgeable and his English was excellent. Our driver was safe and skillful in both heavy rain and traffic.
The tour itself ran like clockwork. I would definitely use this company again and recommend them to anyone going to China. They are very professional and their staff could not be more helpful.

May 5, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Linda,

Thank you for choosing TravelChinaGuide and also for taking time to share your review here. It is always a great moment to know that all efforts we done are worthwhile. You are more than welcome to come back to China and choose us again in the near future.

Best Regards,
Customer Service

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Rated 5 out of 5 stars

I found the best company For my short stay

I found the best company to handle my short stay in Beijing. Very well organized company, they are professional from the booking to your way back home. Driver and guide on time, very intimate group, good explanations from the guide... all was perfect. Thanks !

April 21, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Cassandra Lehir,

Thank you for choosing TravelChinaGuide and also for taking time to share your review here. It is always a great moment to know that all efforts we done are worthwhile. You are more than welcome to come back to China and choose us again in the near future.

Best Regards,
Customer Service

Rated 5 out of 5 stars

Fantastic company - great trip

Had an absolutely fantastic trip to China (Beijing, Shanghai and Xian) and can't fault this company. Everything was organised perfectly, food was great, transfers (coach and plane) went smoothly and the rest of our tour companions were wonderful. The three tour guides we had were amazing and spoke superb English. Their knowledge really added to the experience.
I can't recommend this company highly enough and we hope we're in a position to do another trip with them in the not too distant future.
Don't hesitate - go for it. You won't be disappointed.

April 13, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Karen,

We are happy to read your comments here and know that you have had a great time in China with our company. Thank you for your recommendation. Please do not hesitate to contact us should you need any further help.

Best Regards,
Customer Service

Rated 5 out of 5 stars

1st time using Travel China Guide

1st time using Travel China Guide.
From the beginning, emailing and planning a private tour with Emily Xin (the Travel Consultant) was a pleasant experience. Emily gave a detailed itinerary with reasonable quotation; answered and explained all our queries; adjusted the itinerary to our preferences.
Even just before the tour started, Emily made sure we were contactable to the local tour guides so there won't be any problems at the airports when we arrived.
During the tour, Emily linked us with 2 very good English-speaking guides for Zhangjiajie (Yolin) and Chengdu (Lisa); booked us into 5-star hotels & allowed the guides to bring us to good restaurants to enjoy their local cuisines.
Since our return, we have been recommending relatives & friends to book their tours with Travel China Guide.

April 13, 2019
Unprompted review
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Reply from Travel China Guide Tours

Dear Tan Amy,

How kind of you to have posted this inspiring review! Thank you for recommending our tour company. We are grateful for your review on our service. What a nice thing to hear that you enjoyed our tour with Emily’s arrangement and our guides Yolin and Lisa’s company. Your encouragement is a great reward for us. Thanks again and hope we can serve you next time!

Best Regards,
Customer Service

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