We booked a private tour with them to Xi'An and Dunhuang. We had professional and helpful advice from the outset and the tour was tailored to our interests. It was great to have one person who was d... See more
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Fuss free booking online. It comes with free cancellation and changes to booking if there's any change in travel plans. Staff are very responsive to email query. I was attended by its Travel Consultan... See more
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We made a 10 days private tour in China with Travel China Guide, visiting Beijing, Shanghai, Yang Tze River Cruze and Xian. We had memorables moments, All guides were kind and very flexible with our d... See more
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Tcg is absolutely top to set everything about your journey in China. They are always up to answer your questions before and after purchasing. In case (for us just one time of 5 different trains) o... See more
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Company details
Written by the company
As the largest online tour operator in China, TravelChinaGuide Tours offer many choices of holiday plans leading you to explore over a hundred worldwide destinations. Best deals on small group tours, tailor-made private tours, flight and train tickets bookings are available with guaranteed quality service.
Contact info
5F, Yu Yuan Mansion, No. 65 Nan Er Huan Xi Duan, Xi'an, 710068, Xi'an, China
- +86-29-85236688
- travel@travelchinaguide.com
- www.travelchinaguide.com
4.9
Excellent
482 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Travel China Guide Tours is Great!
We had an excellent experience booking a 2-day Xi'an Tour with Travel China Guide. The customer service was excellent, all questions were answered promptly, and our contact (Vera) worked to ensure that we were able to add items to our tour to tailor it to our specific wishes. Our tour guide (Tracy) was also fantastic and extremely knowledgeable. I recommend this service highly.
January 22, 2020
Unprompted review
Reply from Travel China Guide Tours
Dear Stef,
Thanks so much for sharing your 2 days Xi'an tour with TravelChinaGuide. It is nice to learn that you had an excellent experience and were satisfied with our customer service from our travel consultant Vera. We were also thrilled to know that you also recognized our guide Tracy's service. Thank you again for your support and we are looking forward to another chance to serve you in China.
Best Regards,
Customer Service
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excellent service and guide
excellent service and guide , perfect on time and full of detailed historycal descriptions,
January 20, 2020
Unprompted review
Reply from Travel China Guide Tours
Dear Carlo p.,
We appreciate your time to post your China tour review and let us know that you were pleased with our service as well as our guide. In addition, it is a nice thing that you enjoyed the historical sites we arranged for you. Thanks and we all expect to serve you again should there is another chance for you to come back to China.
Best Regards,
Customer Service
Amazing Guide for an amazing trip
Amazing Guide for an amazing trip. Would do it definitely again!
January 9, 2020
Unprompted review
Reply from Travel China Guide Tours
Dear Gerhard,
Thanks for choosing TravelChinaGuide to arrange your China tour. It is good to know that we have brought you an amazing China trip and our guides' service met your expectation. Thanks for your kind recognition. We can't wait to obtain another chance to serve you in China.
Best Regards,
Customer Service
Excellent trip with Travel China Guide
Great experience! Guides were very knowledgeable, friendly and were outstanding communicators. Itinerary was followed expertly. Tour was well organized with a variety of experiences and attractions. One highlight was the home-cooked lunch in a Chinese family's apartment. Very nice lady and a fabulous cook! Other experiences, choice of hotels and restaurants were all first rate. A couple that I wasn't too excited about in advance turned out to be fun and informative beating my expectations. My tour was a great way to learn about China's past and present! Very pleased with my trip!
January 6, 2020
Unprompted review
Reply from Travel China Guide Tours
Dear Bob V.,
Thanks so much for sharing your great experience regarding your China trip with us. It is our great honor that you were satisfied with our tour arrangements on the itinerary, the meals, the hotel accommodations etc. From your words, we are also happy to learn that you were pleased with the service of our guides in each city and enjoyed the home-cooked meal prepared by the hostess in a local Xi'an family. Your satisfaction is the biggest encouragement to our work. Thanks for your acknowledging and have a nice day.
Best Regards,
Customer Service
Highly recommended tour.
My wife and I took a 2-day tour and visited the Leshan Buddha & Mt. Emei. Our guide Lisa and the driver were both very professional, knowledgable and shared very many interesting stories with us. The vehicle and the accommodations were very good as promised. We really enjoyed the tour, and later booked another tour with the same company in Xi'an. They also modified the pick up and drop off locations for us. I highly recommend this company!
Steven
January 3, 2020
Unprompted review
Reply from Travel China Guide Tours
Dear Steven L.,
Greetings from TravelChinaGuide! Many thanks for taking your valuable time and posting such an inspiring tour feedback for us. Besides, we are thankful for your kind support on our tour service. What a delight to know that both your wife and you enjoyed your Leshan Buddha & Mountain Emei tour as well as Xi'an tour with our arrangements. Thanks for your highly praise on our service and we hope that you can use our service again in the near future.
Best Regards,
Customer Service
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I loved my experience with Travel China
I and my husband traveled by Travel China in October 2019 and have marvelous moments! Travel China is an excellent company. We had all the support we need. I recommend their services for everyone that wants to travel to China.
January 2, 2020
Unprompted review
Reply from Travel China Guide Tours
Dear Marcia,
Thank you for sharing your tour review with us! It is a great joy to see that you and your husband had a marvelous tour experience in China with TravelChinaGuide and our services were to your satisfaction. We are committed to building the best service team all the time and your recognition is our biggest driving force of improving. Thanks again.
Best Regards,
Customer Service
A must if you are planning travel in China
Lexi was wonderful. She help me planned my China trip. We started from Beijing to Chengdu, then high speed train to Xi'an. She planned all of our daily tours. In each stop the driver and tour guide was professional, prompt and excellent in English. Took us to lunch at local restaurant which we will never find. I highly recommend them vs Viator or Expedia which is just a online booking site which provide no services.
December 25, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Paul Tang,
Thank you for choosing TravelChinaGuide to arrange your China tour and train tickets, and sharing your travel experience with other travelers. It is a great moment to know that you were pleased with the service of the drivers and local guides in each city we organized for you. We are also glad that our travel consultant Lexi has met your expectation. Thanks for your highly praise on our service. We wish to obtain another chance and serve you in China again soon.
Best Regards,
Customer Service
Travel China is perfect for visitors…
Travel China is perfect for visitors unfamiliar with China
We used Travel China to book our train tickets from Beijing to Shanghai. The tickets were delivered to our hotel and we boarded our train without any problems or surprises.
We also booked one of Travel China's day tour of Beijing. We liked the small size of their tours, and their tour guide spoke English perfectly. Their driver fetched us from our hotel, took us to the Forbidden City, Panda Zoo, Summer Palace and Temple of Heaven all within one day, and dropped us back again at our hotel in good time.
We would be perfectly happy to use Travel China again if we visit China in future.
December 24, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Kien Choong,
Sincere greetings from TravelChinaGuide! Thank you so much for choosing us for both train tickets and tour booking. It is our great honor when we learn that you were not only satisfied with our tickets delivery service, and you also enjoyed a great day in Beijing. Your positive review is the best reward and power to us. Thanks again for your kind recognition. We are looking forward to the day when you could use our service again in the near future.
Best Regards,
Customer Service
10 Wonderful days in China
We made a 10 days private tour in China with Travel China Guide, visiting Beijing, Shanghai, Yang Tze River Cruze and Xian. We had memorables moments, All guides were kind and very flexible with our demands, speaking perfect english and willing to show us all aspects about the places we visited. Fantastic hotels and a good timetable of flights and high speed trains made our tour unforgetable.
December 21, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Luis Antonio Araujo,
How kind of you to have posted this inspiring review! Thanks for your highly recognition on the services of TravelChinaGuide. What a nice thing to learn that we have brought you a memorable tour in China and our guides' accommodating service and excellent knowledge met your expectation in each city you visited. It is our great honor to have offered you an unforgettable China tour experience. We sincerely hope that you will join us to explore other holiday destinations in China again soon!
Best Regards,
Customer Service
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3-Day Beijing Tour
Travel China arranged my visit which included accommodation, airport transfer and sightseeing. Had incredible time.
December 14, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Sinha,
It is our pleasure to read your review here. We are more than excited to know that you were pleased with our arrangements on your Beijing tour and you had an incredible time with us. Thank you for your support. Please do not hesitate to contact us should you need any further help.
Best Regards,
Customer Service
Very good and nice travel agent
Very good and nice travel agent! I had a wonderful time in Beijing and Xi'an. I would like to recommend anyone who is going to China, please do take up any tour by TravelChinaGuide!!!
December 13, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Bong Lui Lui,
We are thankful for taking your precious time and writing the review regarding your tour with us online. It is a great pleasure that you were satisfied with our tour service and you had a wonderful time in both Beijing and Xi'an. Thanks for your recommendation and wish to serve you again soon.
Best Regards,
Customer Service
The perfect travel advisor
We've recently travelled to China with the valuable assistance of Travel China Guide. We organized our trip mostly as independent travelers, with the advice and support of Kelly, our designed travel advisor . Since the first consultation by mail when preparing the trip, she solved all the questions and doubts, and helped us to define the route, to get the train tickets and to book a 3-day Yangtsé river cruise. While traveling, we used the web to get information about city transport, restaurants and highlights to visit .
We're fully satisfied.
December 5, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Roser Porta,
Thanks for using TravelChinaGuide to arrange your train trip and your Yangtze River cruise in China. We can't be happier to know that you were satisfied with Kelly, our professional travel consultant and received many useful travel information from us. Your praise is the greatest encouragement on our work. We are waiting for your next China tour with us.
Best Regards,
Customer Service
Great service!
The service was efficient and I was provided with all the details necessary for the trip. Emily, the travel consultant, was very prompt in answering all my queries. Also the tour and the trip details were as described. I definitely recommend this tour company!
December 1, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Mariana Miroiu,
Greetings from TravelChinaGuide! Thank you very much for your recommendation on our company and our tour service. We are more than happy to see that you think our service efficient and useful. Your satisfaction is the great encouragement for us. We really appreciate your support and sincerely hope to serve you again next time.
Best Regards,
Customer Service
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Their guides are great teachers!
I have used Travel China Guide Tours services two summers in a row and i have been impressed with the competence and expertise of the guides, but also with the guides' eagerness to teach their clients about China. I am a professional educator -- I teach history on a number of levels. So I am always looking to learn things that I can teach in turn. My two tours and my two tour guides gave me plenty of stories and insights that I use in my own classroom presentations. I listened to my guides and wondered just how many long hours of previous training and on-the-job experience were behind the seamless flow of knowledge and detail they offered. I have used Travel China Guide Tours in only one city, but should I get the opportunity to travel to China again, I am quite certain I will seek to use their services again.
November 20, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Andrew Barnes,
Thanks for your kindness to post a 5-star review which is regarding your recent China tour with TravelChinaGuide. We feel really fortunately that all we did for your tour met your expectation. We are also pleased that you especially enjoyed our guide’s profound knowledge on Chinese history and found it useful in your class teaching. It is our great honor to offer you tour service in China and still waiting for another chance to serve you in the near future.
Best Regards,
Customer Service
Our Travel China Guide Tour was really great
Our trip was really great. Our experience before, during and even after the trip was most satisfying. Communication of all we wanted know such as itinerary, other internal travel and even electric fittings was efficiently handled. We were greeted on arrival at the airport and helped to secure our bullet train option to get back to Beijing from Xián. We found our two guides helpful and prepared to do extra (even wrote out some helpful Chinese for us) and were patient with our varied tour group. We were very comfortable with our dining and accommodation. The tour buses were comfortable and the drivers unintrusive.There were some surprises including the chair lift to the Great Wall and the Kung Fu Show. A nice "surprise" in Xián was the Tang dynasty music and dance show after a dumpling meal! Tai Chi and other activities in the City Wall Park were wonderful.I'll have to go back as I didn't quite master the use of chopsticks but we foreigners were usually provided with forks. When it came time to say Goodbye we were taken to a convenient spot for transport to the train station. Thank you Travel China Guide Tours for everything.
PS Our Guides even e mailed us some special photos after the trip.
November 19, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Alan Stranex,
How kind of you to have posted this inspiring review! Thank you for sharing your great experience in China with us. We are grateful for your review on our service. What a nice thing to hear that you enjoyed our stress-free China tour. We are proud of having so many professional and attentive staff who always make their great efforts to provide high-quality service. Your satisfaction is the best reward for them and all efforts we have done to make your trip smooth are worthwhile. Thank you again for your encouragement to our work. It is our sincere hope that you will join us to explore other holiday destinations in China again soon!
Best Regards,
Customer Service
Four Weeks in China
We spent a month traveling with Travel China Guide Tours and found all our guides to be knowledgeable, polite, and professional. All our drivers were courteous, patient, and safe. Travel China Guide Tours did a fantastic job organizing our itinerary, transportation, meals, and lodging. We were 100% satisfied and no doubt we will travel with them again.
November 7, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Randy Cronk,
Greetings from TravelChinaGuide! Thanks for sharing your 4 weeks China tour experience with us and give our service a highly praise. We feel more than excited to know that you found all our guides and drivers to be professional. We are committed to building the best service team all the time and your recognition is our biggest driving force of improving. We do hope you will chose our company again and wish you a good day!
Best Regards,
Customer Service
Excellent Time in Beijing
Booking with Travel China Guide Tours was fantastic. I learned about the city beforehand through their website, and was interested in the various tours they offered. Our consultant, Emily, made it very easy and comforting to book a day trip during our short stay in Beijing. Our tour guide, Kitty, was very helpful in guiding us through Beijing. She picked us up straight from the hotel, took us to the Tiananmen Square, Forbidden City, the Olympic Park, and the Mutianyu Great Wall, all the while explaining the wonderful sights we were seeing. We definitely couldn't have done it ourselves! I would absolutely book with them for another tour China tour. Thank you once again Emily and Kitty from Travel China Guide Tours!
November 6, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Simarjot,
Thank you very much for your glowing tour review. We can’t be happier to know that you had a fantastic tour in Beijing with our arrangements. Our travel consultant Emily and local guide Kitty will be excited to read your good words on them. Your satisfaction is the best reward for them and all efforts we have done to make your trip smooth are worthwhile. Thank you again for your encouragement to our work. It is our sincere hope that you will join us to explore other holiday destinations in China again soon!
Best Regards,
Customer Service
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Excellent Tour of Forbidden City and Great Wall
Communication was always prompt and informative before the trip. Payment process easy and convenient. Guide was great, tour as advertised. No shopping or other unnecessary things. 100% recommendation.
October 29, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Sebastian,
We are grateful for your review on our service. What a nice thing to hear that you have enjoyed our China tour service! We are proud of having so many professional staff in our team. Thanks for your kind recommendation on TravelChinaGuide and we hope you will join us to explore other holiday destinations in Asia again soon!
Best Regards,
Customer Service
Family Holiday
Excellent service and our travel group had a fantastic time. We were a family group of 7 aged from 7 - 67 yrs.
Our nine day tour was done as we requested so saw what we wanted to see and the your guides we had all spoken great English so there was no language problems. They also answered all our questions and went out off their way to help us.
If I had to do another tour of China I would rebook with them.
Thank you again Emily Xin from Travel China Guide Tours
October 29, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear Chris,
Thanks for taking your precious time to comment on your 9 days China tour experience and the service you received from TravelChinaGuide. What a delight to know that your group of 7 had a fantastic time with our arrangements and enjoyed our guides’ service. We do treasure this chance to serve you and wish there will be a second chance soon. Have a nice day!
Best Regards,
Customer Service
We had the most amazing time in China
We had the most amazing time in China! It was totally a bucket list dream experience! Our tour guide was tremendous- King Kong- and so lively and informative! He became such a part of our group we have many pictures of him! We saw the amazing sights but in an informed way so they took on meaning and the meals were wonderful. The schedule allowed time to browse and walk and talk and explore. We definitely will use this tour group and King Kong in the future!
October 25, 2019
Unprompted review
Reply from Travel China Guide Tours
Dear heather Anderson,
It is very kind of you to post a positive review which is regarding your Xi'an tour with us. We are more than excited that our guide King Kong has made your tour to the highlights of Xi'an amazing and you enjoyed the meal King Kong recommended to you. Thanks for your acknowledging and we can't wait to serve you again in the near future!
Best Regards,
Customer Service
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