Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
Company replied
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See what reviewers are saying
Great service Carmen in bridgend store helped me buy skiing holiday (never been skiing before ) and advised would would should book for
Company replied
Nicola Jones who works at the Bridgend branch is our go too. We have followed Nic from other holiday companies because she knows what she's doing. Understands your needs, gives a valued opinion especi... See more
Company replied
Hi went in looking for a 4 night break with coach company the lady Nicola got books helped us choose the trip that suits us very polite lady nothing was too much trouble very social looking approach f... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
8 Adare Street, Bridgend, CF31 1EJ, Mid Glamorgan, United Kingdom
- 01656662438
4.9
Excellent
478 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent go above and beyond to help…
Excellent go above and beyond to help you . Very friendly and helpful highly recommend
September 16, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that you received great service and found our staff to be lovely and knowledgeable. We appreciate your kind words.
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently have such a positive experience with our team.
Great service
Great service
Carmen in bridgend store helped me buy skiing holiday (never been skiing before ) and advised would would should book for
September 14, 2026
Reply from Travel House - Bridgend
We are so happy to hear about your positive experience and that our team could assist you with your skiing holiday plans! We appreciate your kind words.
Recent cruise booking
Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
September 20, 2026
Reply from Travel House - Bridgend
Thank you for your fantastic 5-star review! We are so pleased to hear that you felt well taken care of and not rushed during your experience with us. We appreciate your kind words.
Excellent service
Excellent service. Always efficient and really informative regarding all things travel. Always service with a smile. 100% attention to detail.
September 20, 2026
Reply from Travel House - Bridgend
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently receive efficient and informative service, and that our team's attention to detail made such a positive impression.
Hi went in looking for a 4 night break…
Hi went in looking for a 4 night break with coach company the lady Nicola got books helped us choose the trip that suits us very polite lady nothing was too much trouble very social looking approach felt at ease talking to her booked straight away x
September 15, 2026
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience and found the assistance helpful in choosing your perfect trip. We appreciate your kind words.
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear you received great service and would recommend us.
Always use travel house bridgend
Always use travel house bridgend, for holiday bookings and travel money. Staff always helpful and friendly
September 11, 2026
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently find our staff helpful and friendly for your holiday bookings and travel money needs. We truly appreciate your continued loyalty.
Very knowledgeable and welcoming staff.
Very knowledgeable and welcoming staff.
Listened to our requirements and remembered us from previous visits.
June 11, 2026
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was knowledgeable and welcoming, and that they remembered you from your previous visits. We truly appreciate your kind words!
Lovely staff Nicola jones was…
Lovely staff Nicola jones was exceptional in dealing with our needs very efficient and thoughtful of all our needs and requirements sorted out every so helpful and friendly first class service will definitely be back to book again with her
September 5, 2026
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was exceptional in assisting with your needs and provided such a helpful and friendly service. We look forward to welcoming you back again soon.
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive great service from us. We truly appreciate your high recommendation.
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that our staff were able to assist you so much. We truly appreciate your kind words.
Nickola is always polite
Nickola is always polite, and always greets you with a smile, she goes above and beyond to find you your perfect holiday.
September 2, 2026
Reply from Travel House - Bridgend
Thank you so much for your wonderful 5-star review! We are delighted to hear that our team member is always polite, greets you with a smile, and goes above and beyond to find your perfect holiday.
Kirsty took time and trouble to…
Kirsty took time and trouble to efficiently find the holiday tailored to our specific needs.
September 1, 2026
Reply from Travel House - Bridgend
We're so happy to hear that our team successfully found the perfect holiday tailored to your specific needs. We appreciate your kind words!
The staff are really friendly and…
The staff are really friendly and knowledgeable. Nothing is too much trouble. The hotels we were thinking of Carmen knew about them and also the areas we were looking at. So really happy as always
September 2, 2026
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was friendly and knowledgeable, and that nothing was too much trouble. We appreciate your kind words and are always happy to help.
Nichola was exceptional
Nichola was exceptional . Very lovely welcome to the store by all.
Beverley jones
September 2, 2026
Reply from Travel House - Bridgend
We're so glad you had such a lovely welcome and an exceptional experience with our team! We truly appreciate your kind words.
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that you felt welcomed and found our service efficient. We truly appreciate your kind words.
Yet again excellent service from your…
Yet again excellent service from your staff at Bridgend branch have booked on a number of occasions and they have been super
August 28, 2026
Reply from Travel House - Bridgend
Thank you for your fantastic 5-star review! We are so pleased to hear that our team at the Bridgend branch has consistently provided you with excellent service on your many bookings. Your kind words are greatly appreciated!
First class service
Very knowledgeable, was so helpful and friendly gave a lot of advice.
August 29, 2026
Reply from Travel House - Bridgend
We're so happy to hear our team was helpful and provided great advice! Thank you for your kind words.
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