We were looking to book a week away somewhere and looked at so many options we decided we would try a travel agent for help. We went to Travel House in Pontypridd seeing Kelly the manager. And we were... See more
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See what reviewers are saying
Very helpful staff who make every effort to make your holiday experience the best. Can't fault the staff who deal with you with a smile and efficiency.
Company replied
We are always welcomed with a warm and friendly atmosphere. These lovely group of ladies go above and beyond to find your perfect holiday that suits all your requirements. Staff are very kind, friendl... See more
Company replied
As usual Sharon goes above and beyond to get everything thing sorted. Kelly is always willing to help too I am Sharon’s client but everyone at Travel House Pontypridd will help if the other isn’t in t... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
8 Fraternal Parade, Pontypridd, CF37 4UG, Mid Glamorgan, United Kingdom
- 01443 555530
4.9
Excellent
230 reviews
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All good with Poppy who did her best to…
All good with Poppy who did her best to alter our booking and eventually booked a better holiday, thanks
September 12, 2025
Reply from Travel House - Pontypridd
Hi Terence, Thankyou for your 5* Review, it was my pleasure - Poppy 😊
Reply from Travel House - Pontypridd
Hi Ian, thanks for for the 5* review glad we got you the holiday you want xx
The staff were great in going through…
The staff were great in going through all the places that we preferred, what we needed in our holiday. Also their knowledge and their happy personality made the booking process fun .will be back to book again.
August 30, 2025
Reply from Travel House - Pontypridd
Hi Jean - Thanks for your lovely review , Sharon xx
Reply from Travel House - Pontypridd
Hi Valerie thanks for your 5* review Glad we got your bucket list ticked Kelly xx
Friendly and courteous staff
August 21, 2025
Reply from Travel House - Pontypridd
Thanks for your 5* review 😊x
Compliments
I can not speak highly enough of the service I received at Travel House. As a single frequent flyer who likes variety 2 star bed and breakfast on a budget Sharon works very hard to get my requests. I would not consider going elsewhere.
August 27, 2025
Reply from Travel House - Pontypridd
Aww Charles, Thank You for your kind words, it's always a pleasure booking your holidays, and sitting having a chat and putting the world to rights lol :)
When you go in to look for a holiday
When you go in to look for a holiday, the girls are very good. Nothing too much trouble even when you can’t decide they don’t push you. They just say think about it which I think is good. There’s no pressure. I would recommend them to anyone.🙋♀️x
August 21, 2025
Reply from Travel House - Pontypridd
Thanks Pen, for your 5* Review 😍 xx
Bali experience
The young girl Poppy was very helpful and what she didn't know she found out She helped make things very relaxed and easy to sort out
August 27, 2025
Reply from Travel House - Pontypridd
Hi Michael, Thank You very much for your 5* review, I was more than happy to help.
See you soon - Poppy 😊😊
Poppy in your Pontypridd branch was…
Poppy in your Pontypridd branch was extremely helpful finding us the perfect holiday just recently. Will definitely book with your company again. Thank you Lesley Jones
August 28, 2025
Reply from Travel House - Pontypridd
Hi Lesley, Thank You for your 5* review, it was my pleasure, I look forward to booking your next holidays - Poppy 😊😊
Reply from Travel House - Pontypridd
Thanks for the 5* review Bri :-)
Staff member Kelly allways very helpfull
August 19, 2025
Reply from Travel House - Pontypridd
Hi Sand - thanks for your 5* review xx
Outstanding service would highly recommend
Excellent service from Kelly,went above and beyond to cater for our needs the exact holiday and dates we required.
August 16, 2025
Reply from Travel House - Pontypridd
Thanks for your 5* review Paul - its was my pleasure 😊
Holiday booking
Even from the moment we stepped into the shop,we recieved a warm welcome.Both ladies were very helpful and couldn't do enough to help us.
The lady,Sharon who delt with our booking was amazing and was so patient and we couldn't thank her enough for everything she did.
August 14, 2025
Reply from Travel House - Pontypridd
Aww Thank You for your kind words. It was a pleasure to book your holiday. Can't wait to hear all about it when you are back, Sharon :)
Absolutely outstanding
Absolutely outstanding. Huge thanks to Sharon for spending so much time sorting out our holiday and finding the best deal and to Poppy for booking it for us.
We really appreciate all your hard work.
August 8, 2025
Reply from Travel House - Pontypridd
Hi Jayne, so glad you got it booked, it was our pleasure.
Thank You for your Kind Words,
Sharon & Poppy :)
Reply from Travel House - Pontypridd
Thank You for your lovely words :)
Sharon went above and beyond to get the…
Sharon went above and beyond to get the holiday we wanted within our budget, nothing was too much trouble.
Dubai here we come
July 27, 2025
Reply from Travel House - Pontypridd
Thank You for your kind words. It was my pleasure to book your holiday, I can't wait to hear all about it :)
Very helpful and friendly,real personal touch
Very helpful and friendly,real personal touch
June 8, 2025
Reply from Travel House - Pontypridd
Thank You for your kind words, we love booking your holidays :)
Staff were fantastic
Staff were fantastic, so kind and helpful!
Would definitely recommend 😀
July 1, 2025
Reply from Travel House - Pontypridd
Hi Jodie, thanks so much for your 5* review xxx
Reply from Travel House - Pontypridd
Hi Louise, thanks so much for your 5* review Kelly & Sharon 💕
Brilliant 👏
I've booked with travel house for past 3 years. Best prices and best service.
July 5, 2025
Reply from Travel House - Pontypridd
ah thanks Charl for your 5* reply
Kel 💕
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