Travelotouch Reviews 13

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

excellent travel agency

excellent travel agency. Provided very good tour package and our hotels were perfectly selcted, no hidden fee...one of best travel agency.
Thanks to travelotouch for arranging my tour nicely

March 1, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

I recently booked a tour to Sikkim with…


I recently booked a tour to Sikkim with Travelotouch, and it turned out to be an extremely disappointing experience. From the outset, the trip was plagued with issues that significantly dampened our travel spirits. I have four month old baby who suffered a lot due to disgusting management of travelotouch staff Ashok, Rahul and the owner manoj bisnoi.

Firstly, the itinerary provided was misleading. They are not even aware of the locations and the travel time of the tour. This showed a clear lack of communication and planning on their part.

Transportation was another major issue. The vehicles provided were old and uncomfortable, and the drivers were rude and careless causing us to miss scheduled activities. Additionally, there was little to no coordination from the tour guides, who seemed inexperienced and uninterested in providing a memorable experience.

Customer service was abysmal. Complaints and requests for assistance were either ignored or met with unhelpful responses. It was evident that customer satisfaction was not a priority for Travelotouch.

Overall, my Sikkim tour with Travelotouch was the worst travel experience I've ever had. I would strongly advise against using their services if you want a well-organized, enjoyable trip.

June 8, 2024
Unprompted review
Rated 1 out of 5 stars

Don't go with travelotouch

Don't go with travelotouch.Very very very bad experience with staff and as well as owner.it's about 1.5 month pass of completion of my trip still i didn't get my refund that they promised to me. Even i can't get exact response from them.
Even during trip driver don't know how to go? where to go? i have to plan my own trip even i pay for that to travelotouch.

October 25, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly recommend

Highly recommend. I traveled last month and found very nice arrangements. My family is Happy with the provides services during the trip. Also support team is really nice.

Will plan another trip with you guys soon.

Thanks - Ajay

March 28, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent experiance with Travelotouch

We 07 members booked a Holiday Package for Andaman from the website travelotouch.com as got the cheaper price than other travel agencies. We got good service and support from the company. I was impressed that representative at Havelock was really helpful and was able to fulfill the requirements. He taken care for all the things very well. I highly recommend their services.

March 27, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look