Travelpharm Reviews 

9,451
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple online ordering system and note that the medical questionnaires are extremely straightforward to complete successfully. Consumers also deeply appreciate the very competitive prices offered for travel medications compared to expensive traditional high street alternatives. Reviewers consistently state that all necessary medical orders are dispatched promptly and arrive safely within just a couple of days. Some people were dissatisfied with occasional delivery errors, mentioning issues such as parcels being misdelivered to completely incorrect addresses, packages getting accidentally swapped between different buyers, or general postal service letdowns during transit.

What people talk about most

Delivery service

Reviewers highlight great satisfaction with the delivery service, noting that items arrive promptly within... See more

Service

Customers report widespread satisfaction with the service, highlighting its efficiency, speed, and great... See more

Price

Reviewers mention positive feedback about price, noting that costs are very competitive and substantially... See more

Order

Customers consistently note positive experiences with order processes that are described as straightforward... See more

Product

Users describe positive interactions with product, highlighting excellent quality and affordability for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered malaria meds but for a country where the risk is small. Travelpharm emailed me questioning why we needed it. I explained the situation so Ben from Travelpharm took the information on board and... See more

Company replied

Rated 5 out of 5 stars

Good website, easy to use. Delivery made within scheduled time. Had the need to call customer services, found contact details easily. When called it was answered immediately and was connected to the... See more

Rated 5 out of 5 stars

I was struggling to get the medication but the pharmacy made the experience so good and easy. I received them on time and now ready to go. I also jad to recommend others and I will keep using this... See more

Company replied

Rated 5 out of 5 stars

An excellent and highly efficient company to order malaria tablets from, given that most high street pharmacies no longer stock these. The delivery was in just two days of my placing the order.

Company replied


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Travel Clinic

About Travelpharm

Written by the company

FREE DELIVERY ON ORDERS OVER £35*
*Standard UK delivery is offered on all orders over £35


Travelpharm is a leading online pharmacy specialising in travel health.

As one of the largest suppliers of malaria prevention medicines in the UK you can be assured that not only do we offer free specialist advice, but also great value for money and some of the best prices available.

BUY MALARIA TABLETS

In addition to malaria prevention we can also supply through our online clinic medicines for:

We also offer a wide range of pharmacy medicines and insect repellents to make your next journey is a safe one.


Travelpharm is part of the Peak Pharmacy group of community pharmacies with over 140 stores across England.
Travelpharm which was founded over 20 years ago is proud to be family owned and committed to providing specialist travel healthcare for the entire family.


VISIT OUR WEBSITE CONTACT US

About Travelpharm

Written by the company

Free UK Delivery
On most orders within UK mainland over £29
Online Consultations
Prescription medicine without the need to visit your doctor
Anti Malaria Tablets
Brand & generic malaria tablets at low prices
Travel Accessories
Essential travel accessories delivered direct to your door

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
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1-star

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4.9

All reviews

(9,451)

267 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy process, delivered on time.

Easy to order my anti malarial tablets, reasonable price and efficient delivery.

March 18, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

We appriciate your kind words and for taking the time to leave us a review.

Kind Regards

Travelpharm

Rated 5 out of 5 stars
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

Fast shipping and delivery are what we aim for! We are happy to hear you are satisfied with your Travelpharm experience.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Timely delivery

Timely delivery. Competitively priced. User friendly website.

March 16, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

That is music to our ears! We are delighted to hear this, thank you!

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Recommended

Very good service, very easy to use. Fast response and delivery

March 5, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We are delighted to hear this! Please, should you need our services in the future, we hope that you'll choose us again.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Quick and easy delivery …

Quick and easy delivery direct to my door

March 11, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

That's our aim! Using Royal Mail delivery allows customers to track their order every step of the way! We pride ourselves on that extra reassurance and reliability.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Excellent service

Excellent service, was able to book the anti-malaria medication for our vacation quickly and easily. Process was very quick, as was delivery and pricing was competitive. Would recommmed.

March 9, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We truly appriciate that you feel you received a level of service worthy of recommendation to others. Thank you.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Quick and easy

Varied choice, easy to use website, great price, quick delivery. Highly recommended.

March 5, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We appriciate your recommendation and are delighted to hear of your positive experience when shopping with us.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Quick

Quick, affordable

March 5, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review. We appriciate your kind words about us.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Good price and speedy delivery on…

Good price and speedy delivery on malaria tablets

March 4, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We are delighted to hear this! Thank you for using Travelpharm.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Second time using them now…

Second time using them now and very impressed once again. Fast process, excellent customer service. Pharmacists went above and beyond to answer my queries over the phone before I placed my order and it was dispatched within 24 hours.

March 4, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We are delighted to hear that your second experience with us was just as positive as the first! Our highly-skilled pharmacists truly go above and beyond for our patients, and we are extremely proud of them.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

The process was easy to use

The process was easy to use , the price was fair and delivery was quick.

March 2, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We are very happy to hear that you are extremely satisfied with our easy-to-use website and the speed of your delivery! Thank you for shopping with us.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Prescription easy to get

The medical form was easy to complete, the generic malaria tablets (which we’ve used several times) were a very competitive price and arrived very quickly. Thank you.

March 2, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We are incredibly pleased to hear this and wish you a wonderful trip.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Excellent service!

March 2, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Excellent service is what we aim for! Thank you for taking the time to leave us a review.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Excellent service time after time

Excellent service time after time! Easy to use website with helpful options based on the details you provide. Not much else to say, it's a great option for pharmacy orders delivered to your door.

February 26, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

We appriciate your returning custom and are delighted to hear that we have yet again delivered - in more ways than one! Thank you.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Good service

February 25, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review. We appriciate your feedback.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Perfect service as always

Perfect service as always. Thanks so much!

February 25, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

You are most welcome. Should you need us again in the future, we will be here for you.

Kind Regards

Travelpharm

Rated 5 out of 5 stars
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

That is great to hear! Thank you for shopping with us.

Kind Regards

Travelpharm

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money, very simple navigation around the website's options, and speedy delivery.
I'll definitely use their services again!

February 23, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

Great to hear! We look forward to welcoming you back in the future.

Kind Regards

Travelpharm

Rated 3 out of 5 stars

Well priced but slow delivery

Purchased malaria tablets for a holiday. Process of buying was simple and tablets were well priced vs competitors. However delivery felt slow with the tablets taking one week to arrive despite tracking code being produced within one business day.

January 29, 2026
Travelpharm logo

Reply from Travelpharm

Hello,

Thank you for taking the time to leave us a review.

After looking into this a little further, we can see that you placed your order on the evening of the 28th, and we dispatched it the next day, once the pharmacy was open again. It was then delayed in the Royal Mail network until the 5th of February. This is most unusual, and we have launched an investigation with them as to why this delay occurred. This is not the usual level of service we get from them, so we are eager to find out what happened. Thank you for bringing this to our attention. We hope this rare occurrence does not prevent you from returning to us in the future. We can only apologise.

Kind Regards

Travelpharm

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