Trendjuwelier Reviews 7,462

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I am happy with the service of the store, thanks for the nice packaging. The only downside (bad work post.nl), delivery was a week..

Rated 1 out of 5 stars

Terrible service. By reading some comments here I realize the webshop is bankrupt which explain why I sent several email without any response. It was my first purchase and I checked the review before,... See more

Rated 1 out of 5 stars

Bought a ring for christmas, didn't fit, sent as retour. They go bankrupt and don't reimburse me and don't send me the ring back.... Pure theft. Please don't buy from them. I don't care who took over,... See more

Company details

  1. Jewelry Store
  2. Watch Store

Information provided by various external sources

Trendjuwelier.nl is ontstaan vanuit de passie voor het juweliersvak en is in korte tijd uitgegroeid tot de grootste online juwelier van Nederland


Contact info

3.1

Average

TrustScore 3 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bought a ring for christmas

Bought a ring for christmas, didn't fit, sent as retour. They go bankrupt and don't reimburse me and don't send me the ring back.... Pure theft. Please don't buy from them. I don't care who took over, the simple truth is I sent the goods back and I don't get my money nor the good back. Again... pure theft.

February 8, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible service

Terrible service. By reading some comments here I realize the webshop is bankrupt which explain why I sent several email without any response. It was my first purchase and I checked the review before, it was all good. But now, please stop buying from this store

January 16, 2024
Unprompted review
Rated 1 out of 5 stars

No delivery

I ordered the items from the shop on the 17th of December and never got a response from the shop. This is just a scam, do not use this shop ever please. And even to refund , they are not responding at all. If there would be no delivery, sue the place. This shop is terrible , never order anything from them.

December 17, 2023
Unprompted review
Rated 5 out of 5 stars

I recommend the store

I am happy with the service of the store, thanks for the nice packaging. The only downside (bad work post.nl), delivery was a week..

August 13, 2023
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Rated 1 out of 5 stars

Attention

Attention, the return is on you!! If the package doesn't reach them, YOU are guilty and pay for the products!!! They have NO return label, they are only interested in selling their goods! Very rude staff! I will never order again!

May 17, 2022
Unprompted review
Trendjuwelier logo

Reply from Trendjuwelier

Goedemorgen
Het klopt inderdaad dat de retourkosten voor eigen rekening zijn. Dit kunt u terug vinden op onze website onder retour en ruilen.
Team Trendjuwelier

Rated 5 out of 5 stars

Very satisfied

Very satisfied. Ordered a watch around 3pm on a thursday and received it around noon the following day. Besides the price was unbeatable.

February 25, 2022
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Rated 1 out of 5 stars

I try change my adres because i write…

I try change my adres because i write bad, but this is impossible

December 23, 2021
Trendjuwelier logo

Reply from Trendjuwelier

Best

We are very sorry that you give us a 1 rating. We understand that you want to change the address of your shipped package. If you contact the carrier Redjepakketje, you can have this changed. Unfortunately, we can no longer do this for you because the package has already been sent.
We therefore appreciate your willingness to review your review. Team Trendjuwelier.

Rated 5 out of 5 stars

Super in every way

I ordered online. It was the best price by far. The watch arrived the following day with lots of delivery status messages leading up to the delivery to my door. Very impressed with the whole experience.

September 4, 2021
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Rated 1 out of 5 stars

Do not trust this webshop

After the order delivery would be done rapidly, but nothing happened. Emails were not answered and the after sales service did not pick up the phone. Does this webshop actually exist and have activities?

Do not order anything at this website.

December 17, 2020
Unprompted review
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Rated 1 out of 5 stars

delivery time? wait 3 weeks

the delivery time they assured in the site it's a marketing lie. I'm waiting for 2 weeks for my garmin and I called the CS, the only solution they provided was to give back my money or wait more 3 weeks for my already paid product. I will never buy a thing from this company.

December 3, 2018
Unprompted review

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