TrendSpider Reviews 

Justin provided exceptional support during my upgrade process. He was patient, knowledgeable, and genuinely invested in making sure I understood every part of the plan. He also went above and beyond by helping secure additional backtesting depth, which I really appreciated. This was one of the smoothest customer service experiences I’ve had in a long time, and I’d confidently recommend working with him to anyone.

Justin was prompt and helpful.
I appreciate being able to have a responsive, intelligent person take on my issue. He quickly diagnosed the problem and took care of it. He was polite throughout the process.

With TrendSpider - Service is top notch and very helpful Imo. In my case, was unable to fully try out during the trial period and Justin (Customer Experience Team) - was happy to extend by a week. That true customer satisfaction journey! Thanks for allowing me some more time to check..

I have not yet decided fully, TrendSpider has plenty of options and cool features that will remove lots of charting setup efforts. Highly recommend for intermediate-seasoned traders!

Great experience using this platform, wide range of technical insights into stocks and shares. Would highly recommend. Justin helped myself when I needed information on my subscription package upgrade.

Very responsive and helpful. Great to see longevity is truly valued.

Justin from Trendspider’s ‘customer success team’ listened, acknowledged and provided me with much improved customised subscription package👍🏼
Much appreciated🙏🏼

tbh I've been losing money constantly only using black box stocks for alerts and then trying to chase bottoms when it sank even lower, even though I was positive! I thought trend spider was a little pricey so I tried to wing it.
well I finally broke down a couple weeks ago and decided I needed a change and let me tell you I've been making money since using the indicators to trade with..
not my best guesses! im a lifer now cause justin from trendspider reached out to me with a screaming deal on a yearly! I thought it was gonna be phone calls, setting up accounts, you know the usual pain in the arse lol, but nah man he took care of that all on his end and quickly. he was also patient with me cause I have a busy job. this guy needs a raise or bonus like pronto he just made you guys 700 bucks like nothing! and no we don't know each other from the streets and that's why I'm boosting him lol I'm just being straight up.
hella happy right now 💯🤘
thank you from California
see you next trading day!

I'm using TrendSpider for a while now, and it's a great everyday product for charting. The team is excellent and very responsive. I had a great experience with them today when I reached out to the team, and Justin responded quickly and solved my request. I highly recommend TrendSpider!

I had a misunderstanding regarding my initial call to get my trading methodology set up. Justin was very understanding and helped get me rescheduled and promised he would have a representative call me to ensure the meeting goes off without a hitch. This extra effort will likely mean the difference between me being a new satisfied client as opposed to a disappointed would be client of trend spider! Great job Justin

The customer support is the best I have experienced, fantastic job guys. But one thing is great about TS that I have not seen commented on before. I am not a coder and I stumbled across the 'English text Script Editor'. It is on the Market Scanner page. You can use English text descriptions of each 'condition/filter' and separate the conditions by the word 'AND'. The English Text Editor translates your description into TS script code. Your descriptions can be very complex. Simple example: "Show stocks that have declined consecutively for last 3 days AND price is greater than $5 AND price is less than $20 AND avgvol(30) is > 1000000". Developing a scanner script is an iterative process making small changes at a time. Here is how I use the English Text Editor and test about 10 to 30 scanner iterations in about 2hours to get a finished scanner. I open my email to compose. I type out the English text scanner description in the email body. I have Trend Spider Market Screener page and my email as individual tabs on my browser. I copy my English text description (Control+ P) (this is now on your browser clipboard) ...open the TS tab and paste (Control+ P) the test description into the text editor box and hit Enter. The text editor turns my description into TS scanner code and runs the script. Once the results either show up or come up with no results (which I ignore), then you select 'universe of stocks' to scan; Nasdaq, NYSE, etc, which is in the dropdown directly above the scanner code. Then you delete the scanner code (no need to save as you have this on your email compose page). Now go back to the email compose and make iterative changes to repeat the cycle. The email compose page will always have the last scanner description. Save the current email compose page into your Draft folder when you are done or need a break to save the last iteration text description. Now you are ready to test symbols in a live market environment (without taking any entry position) to see of these setups perform how you are expecting. Continue the iteration process and test against real world market action until the scanner delivers what you want. Fastest and easiest way to build a scanner if you know what you want, without having to learn how to code. This Text Editor feature alone is worth the subscription!

Justin always responds very quickly and is very helpful, the ai tool is very exclusive as it uses trendspiders database and not a third party mcp like morningstar, etc.

Charting, screening, backtesting, everything that is offered is very much worth it in my opinion.

I have been using this for over a year.

Thanks!

Justin and the TrendSpider team are quick to respond and go out of the way to make sure my request was met.

Current functionality is quite basic.

The one on one session was helpful for me to understand details of how I was using TrendSpider. There is a learning curve, but there are instructions and some videos.

Justin was more than helpful. Trendspider has really grown on me. I do wish it was a tad cheaper. However, the features have been awesome.

I don’t write reviews often… but this one’s earned.

I recently started using TrendSpider and I’m honestly blown away. The platform itself is incredibly powerful. If you’re serious about trading, this is next-level software. The charting, automation, and tools they provide are on a completely different level than anything I’ve used before.

But what really stood out to me was the customer service.

I had a question late last night and got connected with Justin from their team. Within minutes, he not only answered my question—he went above and beyond to make sure I actually understood how to use the feature properly. No fluff, no runaround, just fast, clear, high-level support.

That combination is rare: elite product + elite support.

Most companies give you one or the other. TrendSpider delivers both.

If you’re on the fence… don’t be. This is the real deal.

Anytime I've contacted TrendSpider the support has been terrific with all my questions. Justin's help today was fast and we got stuff done. Thanks!

Thanks giving me wonderful service

thanks to @jason for sorting out the best subscription package for my needs. I get everything I need without paying for the things I don't need