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2.2

Poor

TrustScore 2 out of 5

8 reviews

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1-star

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Rated 1 out of 5 stars

VERY misleading + selling their stuff 4x the going rate...

VERY misleading, the way they put their add up...

Totoro U Neck Pillow and Waist Cushion

They show this as one item, but be careful, you have to add each one individually to your cart... which comes up to 100$+ USD for 2 freaking small @ss pillows?!!?

NEVER buy from these folks, unless you like to throw your money out the window!

Fool me once...

March 27, 2018
Unprompted review
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Rated 1 out of 5 stars

Apparently no customer service …

Apparently no customer service consideration past 30 days. I purchased a Totoro bag 8 weeks ago. It has had light usage and is now coming unstitched where the handles join the main body of the bag. Really poor. Emailed TrendyHQ and they eventually replied 2 weeks later and said they cannot offer an exchange or refund. Poor quality product and poor service. Purchase at your own risk.

June 20, 2017
Unprompted review
Rated 1 out of 5 stars

Extremly bad experience and customer service.

My order took more than 14 weeks to arrive. The customer service rarely answer. Then when I finaly got it it was broken. They asked me for a video to show the light did not work. Silence radio after I sent it. Still waiting on a reply from them. I write every week. Do not recommand.

June 12, 2017
Unprompted review
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Rated 1 out of 5 stars

Wish I could put less than one star 😡

Wish I could put less than one star. Placed my order 31st March. Told to expect 6 week max delivery ( from China probably) chased after 6 weeks. Dealt with 'Ivy' was told that it would definitely be with me soon. TrendyHq did not put my correct address, soit was returned to them. I have spent too long chasing this. I advised them that I would post negatively if they did not respond. They have not. So, I have lost my money. Do not have my order & have had to buy from a more reputable company to fulfil my daughters present. Please do not buy from this 'so called' company !!!!! 😡😡😡😡😡😡😡😡

May 30, 2017
Unprompted review
Rated 1 out of 5 stars

A Month and No Delivery !!!

Order three soft touch lights 17th Nov in time for Xmas delivery. Sent two emails asking where my order is at it is 20th Dec... no reply!!! Very annoyed to say the least!
There are going to be three very sad children awaiting their presents over Xmas!!!
Do not Buy from this Company!!!

December 21, 2016
Unprompted review
Show reviews in all languages. (8 reviews)

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