TrentaHost INC. Reviews 88

I found services fast and fairly priced at Trentahost, I've been with them for 6 years and never had any issues, support has always been great. Would recommend!

Been using this company for a long time, any time I've ever had an issue they were quick to respond with live help, they are very knowledgeable in their field and are quick to solve any problems, additionally the price is right and the setup time is phenomenal. I will continue to use this service for a long long time I'm sure

I was having issues trying to launch my website and transferring folders to match the online site to my sample computer mock site. The rep was very helpful and got me up and running in no time!

Had an issue at first then Dereck c in customer service got it handled gave me access now we’re up and running thanks a lot

We were coming from GoDaddy, and having an absolutely horrible time with their customer support teams. We were trying to have our URLs changed and manage the redirects for the URLs we owned, but this process was unnecessarily complicated by GoDaddy's procedures, and dragged out to the point where our website was down for over a week in a critical period for our organization which could not afford any down time.

GoDaddy's support team was rude, unresponsive, slow, and highly bureaucratic and prone to offering upsells to more of their useless services instead of actually fixing our issues.

Now contrast this with our experience migrating to TrentaHost. From the getgo, Aidan welcomed us onboard, into what felt like a close-knit team. He was able to offer constant, well-informed, and patient support for us late into the night in what I assume was beyond his personal work hours in order to help us get our migration out of GoDaddy finalized and our websites up and running as soon as possible.

His direction, expertise, and availability was a breath of fresh air after coming from the horror show that was GoDaddy, and this was on top of him juggling a business trip he had to make the next day.

In what would have taken GoDaddy a number of weeks had we continued to work with them took the TrentaHost onboarding team two days, and for a fraction of the cost, thanks in no small part to the lack of horrific sales tactics and upsells from the customer department when you're simply trying to fix or resolve an issue with your service.

I cannot recommend enough working with TrentaHost after our experiences with the "bigwigs" at GoDaddy for comparison. It has been a night and day difference, and our websites are working just great, even faster after the optimizations Aidan helped us set up.

Hopefully my little anecdote can help anyone else struggling with the nightmare that is GoDaddy consider a real and effective alternative.

I've been using Trenta Host INC for my hosting needs, and I couldn't be happier with their service. The performance is fast and reliable, with minimal downtime. Their customer support team is responsive and always ready to assist with any issues. The pricing is competitive, offering great value for the features provided. I highly recommend Trenta Host INC to anyone looking for a dependable hosting provider.

Been using TrentaHost for years. Always been great. Mark is always super helpful and is very knowledgeable.

Mark just displayed an abundance of patience helping me set up my email accounts on my phone!
Every interaction with Trenta has been professional, cordial and in this case, exceptionally dedicated. So glad Trenta is my host. Tech support rocks!

We’ve been using Trentahost to host nearly 200 websites, and their support has been nothing short of fantastic. Reliable, responsive, and truly customer-focused—highly recommend!

TRENTAHOST is the company that takes care of me better than anyone else on the market. They are always there to help me with any little thing I have and also go above and beyond to make sure I am on the right path.

Super helpful. Patient and very thorough. I cannot recommend highly enough. Completely different experience than with other domain hosts.

I had reservations of putting a client with the company and had many, many questions all of which were answered quickly and professionally and I am extremely pleased with the service and support. I will be putting more clients with TrentaHost INC who offer excellent hosting costs and excellent customer service

I’ve been using TrentaHost. for their VPS services, and I have to say, the network provided by CERA is quite good, and their pricing is reasonable. However, I’m really frustrated by the extremely slow ticket response times. I’ve never experienced an IDC that takes 1-2 months to respond to a support ticket. This makes me feel disrespected as a customer.

Recent upgrades and server consolidation has seen better performance in terms of speed and availability. There are still room for improvement for providing better resources for WordPress users since the requirements for basic website has increased, especially with additional essential plugins.

trentahost is a #1 SCAMMER! i bought a vps didn't even last 1 day they said they ran into a spike somehow! to be honest on the first day when i had the vps i
t was super slow lagg!
they said they will refund me i have herd nothing since then!

Derek C Operator
Staff

Seems like your VPS was created on a NODE that is spiking. We have paused VPS sales into pending as we have no more stock at the moment.

We can process you a refund and you could perhaps try a Dedicated Server -- it's the same but just with Dedicated resources, may benefit you more with running a game server.

Alternatively, you can wait till we get some stock and I can move you to a new server.

--
Thank You,
Derek C.
Manager of NOC Services

Derek C Operator
Staff
No Problem — I’ll send it for processing now.

Billing department is in on Monday (tomorrow) and will process the refund.

Sorry for the inconvenience.

--
Thank You,
Derek C.
Manager of NOC Services

Okay no one has replied i have to fill it in via paypal.

Friday, September 27th, 2024 (17:36)
Hello there this is really taking awhile to process the refund i have not heard anything back as you said you will process it on monday.

Tuesday, September 24th, 2024 (12:23)
Hi there i did not hear anything since then i have not got a refund yet thank you.

absolutely terrible customer support & services , my dedicated server has been having issues for almost a week since i purchase it and the support team takes about 3-4 days to reply to your first message 0/10 do not recommend this hosting provider any more it's gone very very downhill , Will be going with evoxt next time i purchase a dedicated server or vps or webhosting

Been in the web development business for 30+ years and have used all the major hosting services out there, and by far TrentaHost gives me the most bang for the buck, top-notch security features, up-to-date cpanel services, plus very fast servers. All this topped off by super-immediate, responsive tech support, always a discord chat away, and all of this at very affordable pricing, which is savings I can transfer to my clients as well.

I found about these guys during the days of rsps (if you know you know) and they had like $1.99/mo deals going way back. Customer service is usually ticket only but they will absolutely respond within a day at minimum if not in an hour or so. These guys have been on point from bottom of the barrel pre-built shared web hosting to serious dedicated servers for experienced devs. They have rightfully earned a lifelong customer of over a decade and counting. 15/10 with rice

An amazing company i have been using them on and off for about 8 years.

It's a great service it was ready fast I hope down the road they offer unmetered but other then that if you want fast service this is the place