TripAdvisor Reviews 

1,988
•
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 1 out of 5 stars

TripAdvisor recently removed a pending positive review of Pullman Bali without telling me there was a problem which I dont believe there was. I have written many reviews on there and never had a prob... See more

Rated 5 out of 5 stars

Best Advice when travelling to new places look to TripAdvisor for restaurants, accomodation, sight seeing adventures even your plane trip or other means of travel. We go away quite often but pl... See more

Rated 1 out of 5 stars

TripAdvisor only publish pretty much positive reviews. They won’t publish honest truths about things citing it doesn’t meet their criteria. I don’t trust their reviews anymore as if negative things... See more

Company replied

Rated 1 out of 5 stars

your web site does not verified user and as a consequence it becomes a tool for competitors/haters/stalkers/delinquents/mob. you should consider in listen to both parties you shouldn't allow th... See more

Company replied

Company details

  1. Travel Agency
  2. also in
  3. Financial Consultant
  4. Flights Search Site
  5. Hotel
  6. Price Comparison Site

Information provided by various external sources

TripAdvisor - Holiday reviews, photos and travel advice for hotels and accommodation - Compare prices with just one click


Contact info

2.0

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.0

All reviews

(1,988)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Our most useful resource before travelling.

Trip adviser is not only useful for the positive feedback on providers, but also any negatives that have been experienced. In assessing the negatives, we do determine whether these are truly things that should impair our decision on whether to go to the establishment. In most of our stays, trip adviser has been, and always will be a most useful independent resource to us.

February 5, 2020
Unprompted review
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Rated 4 out of 5 stars

Reliable Review Tool

I am very happy to be a regular contributor to TripAdvisor because I gain a lot of benefit from reviews I read. I just do not understand all the points earned and Expert badges - what does that do for me. I would like some definite incentive to keep me interested in continuing to post reviews.

February 5, 2020
Unprompted review
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Rated 5 out of 5 stars

TripAdvisor is a great tool to find out…

TripAdvisor is a great tool to find out about Hotels and Restaurants you plan to stay at over the years I have looked up places to stay and had helpful tips on planing my trips overseas.I highly recommend using Trip Advisor to check out places and Restaurants.

February 5, 2020
Unprompted review
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Rated 5 out of 5 stars

TripAdviser Review

I find TripAdviser very helpful when researching places that I have not been to before. It is also great to read others reviews about accommodation and restaurants.

February 5, 2020
Unprompted review
Rated 4 out of 5 stars

Goos source of information

I use Trip Advisor to see reviews for potential accommodation, restaurant, activities & tour bookings. I like that is shows all reviews & not just positive reviews. Also the feedback from the host can be insightful.

February 5, 2020
Unprompted review
Rated 5 out of 5 stars

My GO TO place for hotel reviews

I do believe in the ratings from Trip Advisor and use them every time I go away which is two or three times a year. Only on a couple of occasions have my views differed but this is understandable. I’m looking forward to checking out a few more hotels in Italy later this year.

February 5, 2020
Unprompted review
Rated 4 out of 5 stars

TripAdvisor is a great source of information.

TripAdvisor is a great way for people to see real reviews from real customers. It allows others to know what quality of food they were served and how the service was. I've used it several times and found that the reviews I had read were accurate.

Some businesses cant handle the feedback but majority of them are good, making the changes.

You dont have to go Gordon Ramsey on someone but feedback is important, especially if your paying good money.

Importantly, some people shouldn't be in hospitality and TripAdvisor allows those people to be exposed. It's a great source of information for everyone.

February 5, 2020
Unprompted review
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Rated 4 out of 5 stars

Tripadvisor is a valuable source of…

Tripadvisor is a valuable source of information for travelers and presumably also for accommodation and tourist service providers.My one concern is that as it has become more commercial it runs the risk of being manipulated so that reviews are weighted in favour of those who are willing to pay.I would encourage Tripadvisor to ensure that information is impartial, free of bias and accurately reflects the end-user experience.

February 5, 2020
Unprompted review
Rated 5 out of 5 stars

Useful for decision making

Great for viewing up to date information on peoples experience. You can see how a restaurant/park/museum etc..performs over time from a variety of people.

February 4, 2020
Unprompted review
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Rated 4 out of 5 stars

Accurate and helpful reviews

I generally find that the reviews on TripAdvisor are helpful and accurate. I don’t always follow the recommendations for booking accommodation as I can often negotiate a competitive deal direct with the property.

February 4, 2020
Unprompted review

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