Troutflies UK Reviews 

24
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing service from Troutflies UK. Ordered two boxes of barbless flies yesterday morning from their website and arrived by Royal Mail lunchtime today. Had a courtesy email from Dean to let me know th... See more

Company replied

Rated 5 out of 5 stars

I've made 10 orders from Troutflies which included over 300 flies. Only one error, which was quickly rectified. Their staff work really hard to get the orders out very quickly. Many delivered within... See more

Company replied

Rated 5 out of 5 stars

I have been buying flies from here for quite a long time. Always easy to order and a very good search facility on their site. Good quality flies nicely tied. My latest order was for size 14 and 16 D... See more

Company replied

Rated 5 out of 5 stars

I ordered some flies when there was a special deal BOGOF. I forgot to use the code. I emailed them to say that and they came straight back to me saying that they have added the extra flies to my or... See more

Company replied

Company details

  1. Fishing Store

Written by the company

Troutflies UK are a leading supplier of fly tying tools and materials as well as supplying a full range of trout flies. Choosing your fishing flies can be quite daunting when you first start fly fishing, we aim to give a good description of the various fishing flies on each product page to assist you. Please do drop us an email if you are unsure and we will help you in your trout fly choice as best we can. Our range include barbed and barbless wet flies, dry flies, goldhead trout flies, nymph fishing flies, buzzers, and many more, all fishing flies are hand tied exclusive for us by our dedicated team of fly tyers. We have collections of pike fishing flies, salmon flies and bass flies. You can also find a selection of floatants and sinkants, fly line and leaders for your trout flies, plus rods, reels and all the accessories you need to hit the bank all here on our online store Postage is free on all orders over £20 in the UK, or come see us in our shop on Morecambe prom.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(24)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer support

Was given the much touted intermediate fly line from Trout Flies. When on the bank s few days later, it was more of a floater than a sinker. Sent off an email and Becky responded with the same day. Was advised to return the line and hey presto, new line just arrived in my letter box. The emails have been supported and Becky has been understanding and helpful. Very impressed. A VERY happy customer, who will continue to use Trout Flies for all my fishing needs. Thanks Becky, 5 stars for you!!!

January 4, 2023
Unprompted review
Troutflies UK logo

Reply from Troutflies UK

Thank you very much for your review Freddie, we are always happy to help :D

Advertisement
Rated 1 out of 5 stars

I’ve dealt with trout flies for a while…

I’ve dealt with trout flies for a while now I can’t use the website for some while now but there was a deal on Boxing Day for a wychwood intermediate line but could not get in touch by phone so I rang at first opening day and told it’s gone to full price again I felt member of staff laughing at me whilst she was telling me I’m on a monthly order with troutflies for flies and feel I have spent a lot of money with you was going to renew my monthly with you but I’m afraid after todays experience you have lost a very loyal costumer
Mr A Horrobin

December 28, 2022
Unprompted review
Troutflies UK logo

Reply from Troutflies UK

Hello, apologies you felt that a member of staff was laughing at you, this was certainly not the case. As the member of staff explained to you unfortunately the deal you wanted had ended a week before you tried to purchase it, this resulted in us being unable to allow the offer to be given to you. We were only closed for 3 days over Christmas and the deal was on before we closed for the Christmas break. As a small family business our offers are set with certain dates due to stock levels. I am sorry you felt unhappy on this occasion.

Rated 5 out of 5 stars

I use Troutflies UK for all my needs

I use Troutflies UK for all my needs. The service is first class, the delivery time are fast and the quality is A1.

I would recommend Troutflies UK. There is fair more than trout flies on this site worth the time to look at the web site.

September 1, 2022
Unprompted review
Troutflies UK logo

Reply from Troutflies UK

Thank you for your review Andrew :D

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look