HaloGrow Reviews 

1,782
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,461 reviews, reviewers had a great experience with this company. Customers are really happy with the product's effectiveness, noting significant reductions in hair loss and increased hair growth, making their hair look fuller and stronger. Many appreciate the quality of the product, describing it as lightweight with no sticky residue, and prefer it over other supplements. The user experience is generally positive, with an easy-to-navigate website and clear product information, making the buying process smooth. However, some people mentioned issues with their orders, including accidental over-ordering and unexpected charges for additional items. There were also concerns about pricing, with some finding the product expensive, especially when unexpected currency conversions or bundle pricing led to higher costs than anticipated. A few other people also felt that the website pushed multiple offers before finalizing purchases, which they found excessive.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers reporting that the product delivers on its... See more

Quality

Customers consistently note positive experiences with quality, with many reporting that the product makes... See more

User experience

People report positive experiences with user experience, finding the buying process straightforward and easy... See more

Order

Customers had ambiguous experiences with order, with many reporting issues such as being charged for more... See more

Price

Users describe ambiguous interactions with price, with many reporting unexpected charges and confusion over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product seems to do what was advertised in that so far I have noticed a significant reduction in hair loss after brushing my hair. The only problem I have experienced is in trying to change my ord... See more

Company replied

Rated 4 out of 5 stars

I’ve used HaloGrow for several months and noticed great things with my hair, less shedding and more growth. I recently ran out of the product and have noticed my hair shedding again. I took advantag... See more

Company replied

Rated 4 out of 5 stars

Easy to navigate website and clear information about the product. Only wish they would have provided a tutorial about how best to use and apply the product. Don't love that they make you click throu... See more

Company replied

Rated 4 out of 5 stars

Halo Grow, in one month, has left my hair looking fuller and stronger. I have been impressed enough to renew for five months and see just how effective it really is. I am a natural skeptic but so far... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,782)

1,778 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Advertising helped me decide

June 9, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Alan,

Thank you for taking the time to share your feedback. We’re delighted to hear that our advertising helped introduce you to HaloGrow and played a part in your decision-making process.

We truly appreciate your support and are grateful that you chose to give HaloGrow a try. It means a lot to us to connect with customers who are looking for a simple, thoughtful addition to their self-care routine.

If you ever have any questions, feedback, or need assistance, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be glad to help.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Thinning Hair Family!

I’m finding my hair is thinning and my husband surely needs it as well as my Daughter whose job made her so nervous that she has lost a whole lot of her thickness!
They don’t know I purchased this. I’m going to try it first and then prove it to them!

June 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Ann,

Thank you for taking the time to share your feedback with us. We truly appreciate you choosing HaloGrow and are delighted to hear that you've decided to give it a try.

It's wonderful that you're approaching your experience with such enthusiasm, and we’re grateful to be part of your self-care journey. We hope you enjoy incorporating HaloGrow into your routine and look forward to hearing how you get on with it over time.

If you ever have any questions or would like to share additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be happy to assist you.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

Sneaky add on's and took payment without me hitting the complete transaction button

I saw the Facebook advertisement and was going to purchase however after converting from USD to AUD I chose not to go ahead! Then my bank account had a deduction of $99! I contacted the company right away and they responded quickly and they offered me a refund or to try the product. I requested the refund. I then get a reply saying its too late and I will have to send back. They also acknowledged that there was extras added due to the "pop up ads" and that quite a few customers miss that and that was the reason the amount was even higher. Very very sneaky.... am waiting on a reply from my last email demanding a full refund and shipping lable for return postage.

June 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Lisa,

Thank you for taking the time to share your feedback. We're sorry to hear that you may have experienced an issue and appreciate the opportunity to assist you.

To help improve your experience and look into the matter further, we previously requested some additional order details, but unfortunately we have not yet received them. These details are important so our team can better understand the situation and provide the most appropriate support.

At your convenience, please email us at customercare@tryhalogrow.com with your order information, and our team will be happy to assist you further.

Warm regards,
HaloGrow Team

Rated 3 out of 5 stars

I have been using Halo Grow for 8 weeks…nothing! And a decline for refund after website offered 60 day money back guarantee.

I have been using Halo Grow for 8 weeks now and unfortunately the results are not as expected. Having contacted Customer Services to discuss this further, they have resolved this amicably.

June 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Sandra,

Thank you for your patience while our team was looking into this matter for you. We appreciate the opportunity to review your concerns and provide assistance.

It appears that our team was able to address your concern, and we hope the outcome was to your satisfaction. 😊 However, if there is anything further we can help with, please do not hesitate to reply to our most recent email or send us a new message at customercare@tryhalogrow.com.

We're always here to support you and ensure you have the best possible experience with HaloGrow.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

As yet I haven’t tried the product but…

As yet I haven’t tried the product but the information and ordering process was great

June 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Lorraine,

Thank you for taking the time to leave a review! We're delighted to hear that you found the information provided and the ordering process to be a positive experience.

We work hard to make every step of the HaloGrow journey as smooth and straightforward as possible, so it's wonderful to know that this came across. We appreciate you choosing HaloGrow and hope your experience continues to be a positive one as you get started.

If you have any questions or additional feedback along the way, please don't hesitate to reach out to our support team at customercare@tryhalogrow.com. We'll be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Good service at a reasonable price

June 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Geoffrey,

Thank you for taking the time to share your feedback! We're delighted to hear that you found our service to be good and our pricing reasonable.

At HaloGrow, we strive to provide a positive experience from start to finish while offering a thoughtful, plant-based haircare solution that fits seamlessly into your self-care routine. Your kind words mean a great deal to our team.

If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryhalogrow.com. We'll be happy to assist you.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

Ordering is a con

Ordering is a con. No basket to add items goes straight through to PayPal and not able to view what you have bought before confirming PayPal payment. Contacted Halogrow and 2 days of emails back and forth as I wanted to cancel the order which I did immediately. Gave Mia the owner enough time to have the order shipped to avoid refund and every excuse under the sun to try and keep the order even bribing with other so called discounted products. If I could have given 0 stars I would have. Disgusting customer service and an absolute con. I ordered from the Australian official website presuming the products were in Australian $$ only to fet ripped off once it went through PayPal and it was US currency and not able to confirm what i ordered or was paying for through PayPal. Just a confirm order on the website. One big scam.

June 14, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Marisa,

Thank you for taking the time to share your feedback. We're sorry to hear that you may have experienced an issue and appreciate the opportunity to assist you.

To help improve your experience and look into the matter further, we previously requested some additional order details, but unfortunately we have not yet received them. These details are important so our team can better understand the situation and provide the most appropriate support.

At your convenience, please email us at customercare@tryhalogrow.com with your order information, and our team will be happy to assist you further.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

Ordering is a rip off

I haven't tried it but I don't like the set up for ordering. I wanted to try it ended up with 7 seven bottles. They actually said they would take care of it. TEn minutes I notice order was wrong text them right and the big glow boss said she would take care. She took care of it and took my money for 7 bottles. They even gave me a file 6105753

June 15, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Mario,

Thank you for taking the time to share your feedback. We're sorry to hear that you may have experienced an issue, and we'd really like the opportunity to help.

Our support team previously sent you an email to work toward resolving your concern, but unfortunately, we didn't receive a reply. When you have a moment, please check your inbox (and your spam or junk folder, just in case) and respond to our email. Alternatively, you can contact us directly at customercare@tryhalogrow.com, and we'll be happy to assist you further.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Halogrow first buy

Easy to purchase, good reviews when I asked Gemini about it

June 14, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello TB,

Thank you for taking the time to leave a review! We're delighted to hear that your first HaloGrow purchase was easy and straightforward.

We appreciate you choosing HaloGrow and are glad that the information you found gave you the confidence to give us a try. Our team is committed to providing a smooth experience from the moment you place your order, and it's wonderful to know that this was reflected in your experience.

If you have any questions or would like to share additional feedback as you continue your HaloGrow journey, please feel free to reach out to our support team at customercare@tryhalogrow.com. We'll be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Excellent quality and value for money

Excellent quality and value for money, I would definitely recommend this company in future for purchasing.

June 15, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Barbara,

Thank you for taking the time to share your feedback! We're thrilled to hear that you found HaloGrow to offer excellent quality and value for money.

Your recommendation means a great deal to us, and we're grateful for your trust and support. We strive to provide a positive experience for every customer, and it's wonderful to know that your experience has been such a positive one.

If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryhalogrow.com. We'll be happy to assist you.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

Scammers

Do not use the company!!! Even if you are very careful this bunch of scammer whack your credit card for items you did not want or confirm to purchase!!! This bunch of cowboys need shutting down! I will communicate with their customer services and update this post! My experience so far is shocking

June 15, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Stephen,

Thank you for taking the time to share your feedback. We're sorry to hear that you may have experienced an issue and appreciate the opportunity to assist you.

To help improve your experience and look into the matter further, we previously requested some additional order details, but unfortunately we have not yet received them. These details are important so our team can better understand the situation and provide the most appropriate support.

At your convenience, please email us at customercare@tryhalogrow.com with your order information, and our team will be happy to assist you further.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

From start to finish a professional…

From start to finish a professional reliable and smooth transaction

June 12, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello John,

Thank you so much for your kind review! We're delighted to hear that your experience with HaloGrow was professional, reliable, and smooth from start to finish.

Providing a seamless experience for our customers is something we care deeply about, so it's wonderful to know that your journey with us reflected that commitment. Your feedback is greatly appreciated and means a lot to our team.

If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryhalogrow.com. We'd be happy to assist you.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

Great shopping/ordering experience so far!

The buying & ordering experience has been fun and smooth. A little disappointing to find out that shipping may take 10-20 days to Canada. I thought the marketing video was informative and straightforward enough; can't wait to try the spray product and see if it delivers!

June 13, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Brenda,

Thank you so much for sharing your experience with us! We're delighted to hear that the buying and ordering process felt fun and smooth, and we truly appreciate your kind words about the information provided along the way.

We understand that the estimated shipping timeframe to Canada may have been a little disappointing, and we appreciate your patience while your order makes its way to you. We're excited for you to receive your HaloGrow spray and begin incorporating it into your self-care routine.

If you have any questions, feedback, or need any assistance at any point, please don't hesitate to reach out to our support team at customercare@tryhalogrow.com. We'd be glad to help.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

I was a little hesitant at first

I was a little hesitant at first. I have used hair products like this before, but not in a spray. This is way more effective than the minoxidil products I used to use. I will continue using this product!!

June 14, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Brad,

Thank you so much for taking the time to share your experience with HaloGrow! We understand that trying a new haircare product can come with some hesitation, especially when it's different from what you've used before.

We're delighted to hear that you've been enjoying the spray format and that it has become a positive addition to your routine. Your feedback means a great deal to us, and we're grateful that you've chosen to continue your HaloGrow journey.

If you ever have any questions or would like to share additional feedback, please don't hesitate to reach out to our support team at customercare@tryhalogrow.com. We're always happy to help.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

You can trust HaloGrow.

HaloGrow delivers what it says on the tin‼️

Believe me: I was one of the biggest skeptics ever.

But to my utter amazement from week one I immediately begun to see improvement, not huge but visible change nonetheless.

Since then, there continues to be incremental change in my hair.

June 14, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello BollyBabe,

Thank you so much for sharing your experience and for your kind words. It means a great deal to us to hear from customers who approached HaloGrow with healthy skepticism and then felt encouraged by their experience.

We're delighted that you've enjoyed incorporating HaloGrow into your routine and that you've felt positive about the changes you've noticed over time. We know that consistency and self-care are important parts of any haircare journey, and we're grateful to be a part of yours.

Thank you again for your trust and support. If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryhalogrow.com. We'd be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Very good with any queries that we have…

Very good with any queries that we have had in the past.Best company we’ve had dealt with.My wife says your product is fantastic.She keeps showing those new hair growth.

June 14, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Hemant,

Thank you so much for your wonderful review and for your continued support. We're delighted to hear that our team has been able to assist with any questions you've had and that you've found your experiences with us positive over time.

It means a great deal to hear such kind words about both our customer care and your wife's experience with HaloGrow. We are passionate about providing a supportive, high-quality experience for every customer, and feedback like yours truly encourages our team.

If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryhalogrow.com. We'd be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful

June 13, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Brian,

Thank you so much for taking the time to leave a review. We're delighted to hear that you found your experience with HaloGrow informative and helpful.

Our goal is to provide clear information and supportive guidance so that every customer feels confident and comfortable throughout their journey with us. Your feedback means a great deal to our team and is truly appreciated.

If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryhalogrow.com. We'd be happy to assist you.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

Too many pop ups when checking out

Too many pop ups when checking out, and without you even realising they've added on other items into your basket, and there is no way you can pick it up as it doesn't show what you're being charged for until the payment has gone through.
Customer service is terrible. I emailed them straight away about this, and they completely ignored me.

May 23, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Salina,

Thank you for taking the time to share your feedback. We're sorry to hear that you may have experienced an issue and would like the opportunity to assist you further.

To help improve your experience and investigate your concerns, we previously requested additional order details. Unfortunately, we have not yet received the information needed to locate your order and review the situation properly.

Please feel free to contact us at customercare@tryhalogrow.com with your order ID or any relevant details, and our team will be happy to look into this for you and provide further assistance.

We appreciate your time and look forward to hearing from you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Results

I seen the adverts a few times and decided I really need to try halogrow after a uses its giving me more volume and planning to keep going so thank you . Sally

June 13, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Sally,

Thank you so much for taking the time to share your experience with HaloGrow! We're delighted to hear that after seeing our adverts and deciding to give HaloGrow a try, you've enjoyed incorporating it into your routine.

It's wonderful to know that you're feeling positive about your experience so far and that you plan to continue using the product. Your feedback means a great deal to us, and we're grateful to be part of your self-care journey.

If you ever have any questions or would like to share additional feedback, please don't hesitate to reach out to our support team at customercare@tryhalogrow.com. We'd be happy to assist you.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

Dont wait, try it!!!

After reading the reviews i decided to try it for my thinning hair. The company website seemed professional and ordering was fairly easy except for a small glitch regarding the special price .Product has yet to be proven to work for me ,but i'll give it a whirl....delivery was prompt and efficient.

June 13, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Rose,

Thank you for taking the time to share your experience with HaloGrow! We're delighted to hear that you found our website professional, the ordering process straightforward overall, and that your delivery arrived promptly and efficiently.

We also appreciate you mentioning the pricing glitch you encountered. Feedback like yours helps us continue improving the customer experience. Most of all, we're grateful that you've decided to give HaloGrow a try and make it part of your haircare routine.

We look forward to hearing how your experience develops over time. If you have any questions, feedback, or need assistance along the way, please don't hesitate to reach out to our support team at customercare@tryhalogrow.com. We'd be happy to help.

Warm regards,
HaloGrow Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look