HaloGrow Reviews 1,408

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,230 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the product, noting its effectiveness in improving hair texture, reducing shedding, and promoting new hair growth. Many appreciate the quality of the product and its ease of use, with several people reporting positive results within a few weeks of consistent application. The user experience, particularly the ordering process, is generally described as straightforward and informative. However, some customers experienced issues with their orders, including unexpected charges, duplicated items, or products not arriving. A few people also found the pricing to be misleading, with the final cost being higher than advertised, and some expressed confusion during the ordering process.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with its... See more

Quality

Clients share positive opinions on quality, with many noticing improved hair growth, reduced shedding, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the product easy... See more

Order

Users describe ambiguous interactions with order. Many customers report issues with the ordering process,... See more

Price

Consumers find price to be ambiguous, with many reporting unexpected charges and discrepancies between... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ads actuslly put me off somewhat. Seems to promote miracle growth when common sense would say impossible. As most companies do. In the checkout process there were several add ons, i find this practis... See more

Company replied

Rated 4 out of 5 stars

Really good product. Noticed a difference after nearing 2 mnths. Didn’t irritate my sensitive scalp & even saw my dry scalp improve. Going to continue using as tried so many products over the years th... See more

Company replied

Rated 4 out of 5 stars

On reading the reviews I am hopeful this product will work on my thin hair. I was happily surprised to receive your 22 page ebook which explained everything. I was hesitant that I'm in Australia and... See more

Company replied

Rated 4 out of 5 stars

All I’ve done so far was order the product. I have no idea how it works or if it works, but I will come back & write an honest review after trying it for awhile. Ordering it, was straightforward, but... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Had no problems at all quick and easy .

May 7, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Cheryl,

Thank you so much for taking the time to share your experience with HaloGrow! We’re so happy to hear that everything felt quick and easy for you and that your experience went smoothly.

Your feedback truly means a lot to us. Should you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be glad to assist.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Ordering was easy and delivery was quick

March 26, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Tammy,

Thank you so much for your kind feedback! We’re delighted to hear that ordering was easy and that your delivery arrived quickly. We always want the experience to feel smooth and convenient from start to finish, so it’s wonderful to know that may have been reflected in your experience.

If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com
— we’ll be happy to assist.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Informative information

May 6, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Steve,

Thank you so much for your lovely feedback! We’re happy to hear that you found the information provided helpful and informative. We always aim to create an experience that feels supportive, clear, and encouraging for our customers.

If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll be glad to assist.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

Be careful. Lousy communication with order

Ordered two days ago, paid and have yet to receive any confirmation emails. Very concerned. Be careful!

May 4, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Patrick,

Thank you for taking the time to share your feedback with us. We’re sorry to hear that you may have experienced some frustration regarding your order or support experience.

Our support team previously sent an email in hopes of helping resolve the matter, but unfortunately, we didn’t receive a reply. When you have a moment, we kindly ask that you check your inbox (and spam/junk folder just in case) and respond to our last message so we can continue assisting you. You’re also very welcome to reach out to us directly at customercare@tryhalogrow.com, and our team will be glad to help further.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Website clear and professional

Website clear and professional. Easy to order and pay for product.

May 6, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Teresa,

Thank you so much for your kind feedback! We’re delighted to hear that you found the website clear and professional and that the ordering and payment process was easy for you. We always strive to create a smooth and welcoming experience, so it’s wonderful to know that may have come through during your visit.

If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll be happy to assist.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

well received product on time so I'm…

well received product on time so I'm happy 😊

May 6, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Glen,

Thank you so much for sharing your feedback with us. We’re delighted to hear that your order arrived on time and that you’re happy with your experience 😊

We truly appreciate your support and hope HaloGrow continues to be a positive part of your self-care routine. If you ever have any questions or additional feedback, our support team is always happy to help at .

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

I ordered one product at 75% off and…

I ordered one product at 75% off and free shipping for $29.99. When trying to finalize my order there were pop up add on products encouraging me to buy. The only way past these buy more ads was to opt out of the special discount and pay for shipping. This then took me to a page asking if my order was correct. My order was now showing the pop up extras as chosen with my order placed. I was not given access to change my order, it was placed with no choice to delete the extra products I did not select. I was charged 3 times in my bank account details and my account drained of funds. I contacted my bank who are trying to retrieve my money. Halogrow customer service returned my emails implying I may have had trouble navigating through the site. I have asked for a full refund and have been advised that my order has shipped. I stated clearly, straight after my order was placed what took place. There is no excuse not to refund money I did not give consent to taking. I am a low income earner and cannot afford to pay $166.71 that they fraudulently obtained.

May 5, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello B.,

Thank you for taking the time to share your feedback with us. We’re sorry to hear that you may have experienced an issue with your order or overall experience.

To help improve your experience and assist you further, our team requested some additional order details, but unfortunately we haven’t yet received the information needed to look into this properly. We kindly ask that you reach out to us directly at customercare@tryhalogrow.com so we can assist you as quickly as possible.

We truly appreciate your patience and would love the opportunity to help further.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

Information was easy to read

Information was easy to read, at times maybe too much.

May 6, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Diane,

Thank you so much for taking the time to share your feedback with us. We’re so glad to hear that you found the information easy to read and helpful overall. We also appreciate your note that it may have felt like a lot at times — feedback like this is incredibly valuable as we continue working to create the best possible experience for our customers.

If you ever have any additional questions or feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

When I was looking at the product…

When I was looking at the product online, the webpage was jumping up-and-down. I clipped on it to to go to the pricing and when I clicked on it, it automatically ordered need the product without my authorization, it did it twice, I have not been able to reach them, they keep giving me a runaround on a return. The company seems to be a scam. When I\nFinally got in touch with them.They told me there was nothing wrong with their system.And the order was legit.Absolute, a lie would not recommend nor never do business with this company again.They are thieves

April 25, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Chuck,

Thank you for taking the time to share your feedback with us. We’re sorry to hear that you may have experienced an issue with your order or overall experience.

To help improve your experience and assist you further, our team requested some additional order details, but unfortunately we haven’t yet received the information needed to look into this properly. We kindly ask that you reach out to us directly at customercare@tryhalogrow.com so we can assist you as quickly as possible.

We truly appreciate your patience and would love the opportunity to help further.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Straightforward without all the…

Straightforward without all the gimmicks. Offered only the information needed to make an informed decision on whether to purchase and I am very happy with my purchase and excited to give this product a try.

May 4, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Sshenley,

Thank you so much for sharing your thoughtful feedback with us. We’re delighted to hear that you appreciated the straightforward approach and found the information helpful in making your decision. Creating a simple, supportive, and easy-to-understand experience for our customers is very important to us.

We’re also so happy to hear that you’re excited to try your purchase, and we truly appreciate you choosing HaloGrow as part of your self-care routine.

If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com
— we’ll always be glad to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

HairGrow Spray

I've noticed an improvement in hair texture after just 2 weeks. I will continue using daily and pray my thinning crown will show some new hair growth. The support team at HaloGrow has gone beyond the call of duty. They check in constantly to monitor my progress.

May 5, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Sandra,

Thank you so much for taking the time to share your experience with HaloGrow. We’re so happy to hear that you’ve noticed an improvement in your hair texture so early into your routine, and we truly appreciate your continued trust and consistency.

It also means a great deal to hear your kind words about our support team. Providing a caring, supportive experience throughout your journey is something we deeply value, and we’re grateful to be part of your self-care routine.

If you ever have any questions or additional feedback along the way, please don’t hesitate to reach out to us at customercare@tryhalogrow.com — we’ll always be glad to assist you.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

Doesn't working

I have been using the hair grow spray product for 3 months, applying it every day as recommended by them, no improvement, it's just a scam.

I was contacted by customer service, who instead of apologizing and giving me a refund, said that the refund had to be requested within 30 days. I showed them before-and-after photos of the product, which showed that the product they sell doesn't work; in fact, it makes the situation worse. Terrible customer service and products. Absolutely avoid.
Update: Your email didn't require a response because it was merely an email stating that I wasn't entitled to a refund and that I could contact you with future questions. This is a joke; you don't solve any problems and send emails that make no sense with my questions and requests.

May 5, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Tuccio,

Thank you for taking the time to share your feedback with us. We’re sorry to hear that you may have experienced some frustration regarding your order or support experience.

Our support team previously sent an email in hopes of helping resolve the matter, but unfortunately, we didn’t receive a reply. When you have a moment, we kindly ask that you check your inbox (and spam/junk folder just in case) and respond to our last message so we can continue assisting you. You’re also very welcome to reach out to us directly at , and our team will be glad to help further.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Prompt service.

May 5, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Joy,

Thank you so much for your kind feedback. We’re delighted to hear that you were happy with the prompt service you received. Providing a smooth and supportive experience for our customers is always very important to us.

We truly appreciate you taking the time to share your experience. If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

I was overcharged but after I posted on…

I was overcharged but after I posted on Trustpilot they refunded me with no issues

April 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Monica,

Thank you for taking the time to share your feedback with us. We’re glad to hear that the matter was resolved smoothly for you, and we truly appreciate your patience throughout the process.

Providing a supportive and positive experience for our customers is very important to us, and your feedback helps us continue improving every step of the journey.

If you ever have any additional questions or concerns, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

From very fine hair to volume hair

I have very fine hair. One of my hairdressers called it baby’s hair. It always clung to my scalp no matter how much I tried to give it lift. Now it’s getting thicker slowly and for the first time in my life I have got volume. It’s a pity I have had to wait till I am 78 years old to achieve it.

May 5, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Rhona,

Thank you so much for sharing your beautiful experience with us. We’re truly delighted to hear that you’ve noticed more volume and fullness over time, especially after years of struggling with very fine hair. Your story is incredibly meaningful, and we’re so grateful that HaloGrow could become part of your self-care journey.

It’s wonderful to hear that you’re enjoying a new sense of confidence and lift in your hair. We deeply appreciate you taking the time to share your feedback and experience with others.

If you ever have any questions or would like additional support, please don’t hesitate to reach out to our team at customercare@tryhalogrow.com
— we’ll always be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

The fact that if halo glow can help…

The fact that if halo glow can help with very thinning hair i would be very grateful also it covers my bald patches yipeee thankyou

May 5, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Ann,

Thank you so much for sharing your experience with us — we truly appreciate it! We’re so glad to hear that HaloGrow has been a helpful part of your routine and that you’re enjoying how it fits into your daily self-care.

It’s wonderful to know you’re feeling positive about your experience — that means a lot to us.

If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com — we’re always here and happy to help.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Easy, communicative, Good order

I felt the company was trust worthy,easy to use ap. Explained shipping might be longer due to flights,post and such. They kept there eyes on my parcel,letting me know it had been delivered. That was great. The whole thing start to finish professional, communicative. Well wrapped in good condition. Now to grow some hair...

May 4, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Vicki,

Thank you so much for sharing your experience with us — we truly appreciate your kind words! We're so glad to hear that your ordering process felt smooth, communicative, and trustworthy from start to finish. It’s wonderful to know that the updates and delivery support helped give you peace of mind along the way.

We’re also happy to hear your order arrived safely and in great condition — that’s always our goal.

If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com
. We’re always here and happy to help.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Simple and seems like a good price

Simple and seems like a good price

May 4, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Richie,

Thank you so much for your feedback — we really appreciate you taking the time to share your experience!

We’re glad to hear that you found the process simple and the pricing fair, as we always aim to make things as easy and accessible as possible.

If you have any further thoughts or questions down the line, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com — we’re always here and happy to help.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

Ordering process

Ads actuslly put me off somewhat. Seems to promote miracle growth when common sense would say impossible. As most companies do. In the checkout process there were several add ons, i find this practise more annoying than anything else

May 2, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Kathleen,

Thank you so much for taking the time to share your thoughts with us — we truly appreciate your honest feedback. We understand that parts of the ordering process may have felt a bit overwhelming or not quite aligned with your expectations, and we’re grateful you brought this to our attention.

At HaloGrow, we always aim to create a smooth and supportive experience from start to finish, so your insights are incredibly valuable as we continue to improve.

If you have any further feedback or questions, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com — we’d be more than happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

It sprays out good when in a rush

It sprays out good when in a rush. It didn't take long to ship

May 4, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Elizabeth,

Thank you so much for sharing your experience with us — we really appreciate it! We’re glad to hear that you found the spray easy to use, especially when you’re in a rush, and that your order arrived quickly.

If you ever have any additional feedback or questions, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’re always here and happy to help.

Warm regards,
HaloGrow Team

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