Tune My Music Reviews 

612
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 193 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the digital platform for making music transfers remarkably quick, seamless, and incredibly easy to accomplish without requiring advanced technical skills. People deeply appreciate the valuable time saved when moving thousands of songs and large playlists across different streaming services effortlessly, showcasing the excellent overall value and performance. However, some customers also noted that a few tracks or even entire playlists failed to transfer correctly during the migration process. Consumers mentioned encountering randomly skipped songs or missing items that required extra effort and manual searching afterward to complete their library.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting how quick and easy the platform is to... See more

Application

Customers consistently note positive experiences with app, highlighting that it is very easy to use and... See more

Service

People report positive experiences with service, describing it as a quick and essential tool for swapping... See more

Product

Customers had ambiguous experiences with the product. Many reviewers praised its ability to quickly transfer... See more

Value for money

Reviewers mention positive feedback about value for money, describing the service as cheap, inexpensive, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Triple charged me when I tried to sign up for a subscription, then the 'Contact Us' form didn't work, so I can't request my money back as the company has no listed email or phone number. The music t... See more

Rated 5 out of 5 stars

The absolutely simplicity of using the product. Success in minutes. Imagine if Oracle worked like this. Or American cars. The economy would be on fire. Apps like this that require no skill to accompli... See more

Rated 5 out of 5 stars

Quick, easy, inexpensive. I wish I'd done it sooner and been able to support a streaming service that aligns with my values better earlier. Out of 10000, yes, ten thousand items less than 100 didn't t... See more

Rated 5 out of 5 stars

Seamless, quick, gave me clear instructions and I could see exactly what did (or didn't) transfer. Lots of features, great interface, cheap price, absolutely loved it. Saved me HOURS of manual torment... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

612 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(612)

225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sorry wait..

Sorry wait... why are they CHARGING for this? If this is the only service TIDAL supports and pushes on their users, AND they want my money... then this should be free. Otherwise switching from Spotify to Tidal comes with a price tag, and that's dumb. You get no stars, because you provide no service of value.

October 20, 2025
Unprompted review
Tune My Music logo

Reply from Tune My Music

Hi there, we completely understand your frustration. 🙏
It’s not the first time we’ve heard this concern - switching between music services can feel like it should be simple and free of charge.

But in reality, transferring playlists between different platforms isn’t automatic. Each service has its own system and API, and every music library is different. Matching millions of songs accurately takes real work, ongoing maintenance, and infrastructure - that’s why we charge a small fee.

We’re not owned by TIDAL or any other streaming platform. We’re an independent service, so payments are separate.

We hope this gives a bit more context, and we truly appreciate your feedback.

— The Tune My Music Team

Rated 5 out of 5 stars

Did the job

Did the job
Premium plan is fairly priced for a one-time transfer of 20k songs from Spotify to Deezer
Excellent :)

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Can't cancel

Can't cancel, fed up of companies doing this.
Says press continue to cancel but there is no continue button

October 16, 2025
Unprompted review
Tune My Music logo

Reply from Tune My Music

Dear Conka,

This sounds like a nasty bug. We've forwarded your review to our development team. They are looking into it to see if this is the case - thanks a lot for letting us know.

We're very sorry to hear you had such a bad experience. Please contact our support team at: https://www.tunemymusic.com/contact-us
And we will cancel your account.

Thanks again for letting us know and hope to hear from you soon.

– The Tune My Music Team

Rated 5 out of 5 stars

worked exactly as advertised

Seamless, quick, gave me clear instructions and I could see exactly what did (or didn't) transfer. Lots of features, great interface, cheap price, absolutely loved it. Saved me HOURS of manual torment moving my catalog over. Thanks so much!

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Does what it claims...

Only used it once to transfer my playlists from Spotify to Apple Music. It did its job quite good transferring about 30-40 playlists.
Some tracks were supposedly not found on Apple Music. I didn't bother looking for them manually as it was not that important for me.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely worth leaving a shining review for

The service is so beautiful, works almost perfectly, 99% successful transfer of thousands of songs. Very well priced and get a free test first. It was incredibly easy. Nothing suspicious found with their terms of use or privacy policy and found myself recommending this to family the very next day. I intend to use tune my music again if need be and wanted to support them by hopefully convicing someone else to both benefit from what they provide and hope they run a successful business. Thank you team, appreciate the hard work it would have required to build, thank you for letting me use it!

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Quick, easy, inexpensive.

Quick, easy, inexpensive. I wish I'd done it sooner and been able to support a streaming service that aligns with my values better earlier. Out of 10000, yes, ten thousand items less than 100 didn't transfer, and some of them were double ups like a special release of an older album, or something kind of obscure like a smaller Japanese hip-hop artist from the 90s.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

OMG AWESOME

Ease of use, plus, it's VERY fast. I transferred my entire YouTube Music library to Qobuz and it was lightning fast and practically transferred everything on it's own. Highly recommend!

October 6, 2025
Unprompted review

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