Turmeric and Honey Reviews 

263
•
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, most reviewers were somewhat happy with their experience overall. Shoppers frequently mention the impressive selection of specialized health products that are otherwise extremely difficult to find locally in regular stores. Many individuals mention that online orders arrive very quickly and are always securely packaged for safe delivery straight to their residential addresses. Some reviewers were not happy with ongoing communication issues and experienced frustrating delays when trying to contact customer support teams for assistance. Frequent buyers also noted receiving incomplete orders, missing items from their parcels, and struggling to secure timely refunds for unfulfilled online purchases.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are sharply divided among consumers.... See more

Product

Users describe ambiguous interactions with product availability, as many consumers praise the excellent... See more

Delivery service

People report ambiguous experiences with delivery service, as some customers praise fast shipping, careful... See more

Response time

Reviewers express mixed feelings about response time, highlighting stark contrasts in their support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was reluctant to place an order because of the negative reviews, but the competitive price convinced me. I was not disappointed. I received initial confirmation emails. Having then not heard anythi... See more

Rated 5 out of 5 stars

Received my second order- no idea what any of the previous negative reviews are about...? Very strange. Don't be put off by them. Much better customer service here than any other health-related webs... See more

Rated 5 out of 5 stars

Happy to share, that my experience was great. As it normal - that after reading negative reviews was worried to place and order, but I did, as no other shop had all 4 homeopathic medicine in one place... See more

Rated 5 out of 5 stars

Nina who i believe owns the shop is an experienced homoepath and gave so much of her time to give me some no pressure help which was greatly appreciated. The products available here are hard to find i... See more


Company details

  1. Vitamin and Supplements Store
  2. also in
  3. Health and Beauty Shop
  4. Health Food Store

Written by the company

The team at Turmeric and Honey are your local, national and international health experts offering a comprehensive range of natural, complementary and homeopathic products. We’re committed to providing first class service and friendly knowledgeable advice in order to bring you natural health and happiness. We offer phone and email consultations for our customers to and we’re always happy to answer any questions they may have. We pride ourselves on stocking only the very best quality and hard to find products. We hope you enjoy shopping with us!


Contact info

3.2

Average

TrustScore 3 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(263)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kept informed of progress and delivery…

Kept informed of progress and delivery was quick and efficient

April 13, 2023
Turmeric and Honey logo

Reply from Turmeric and Honey

Hello Frances! Thank you for taking the time to review us :) Don't hesitate to contact us for any nutrition advice! We wish you a lovely day!

Advertisement
Rated 5 out of 5 stars

5*+ service

Affordable, reliable and fast delivery. Bravo!

April 13, 2023
Turmeric and Honey logo

Reply from Turmeric and Honey

Hello Neil! Thank you for taking the time to review us, we really appreciate it! Don't hesitate to contact us for any nutrition advice!

Rated 5 out of 5 stars

Happy Customer

Turmeric and honey provided an efficient and reliable service and I am pleased with my experience.

April 12, 2023
Unprompted review
Turmeric and Honey logo

Reply from Turmeric and Honey

Hello Natalie! Thank you for taking the time to review us, we are glad we could provide you a pleasant experience! Don't hesitate to contact us for any nutrition advice! :)

Rated 5 out of 5 stars

Exemplary Customer Service

Exemplary customer service. I tried to place an online order (on a Sunday) but unfortunately couldn't get to the payment page due to a system error. I decided to leave a message on their answer phone assuming it would be picked up on Monday. I got a phone call within about 15 minutes of leaving the message saying they knew they had a problem and were sorting it. They took my order over the phone there and then and emailed me a payment receipt - all on a Sunday afternoon. And the products arrived Tuesday morning - less than 2 days later. Brilliant service.

April 2, 2023
Unprompted review
Turmeric and Honey logo

Reply from Turmeric and Honey

Hello Julie! We really appreciate your review, we aim to provide the best experience for our customers! Don't hesitate to contact us for any nutrition advice! :D

Rated 5 out of 5 stars

Happy repeat customer

Product was in stock at a competitive price. No issues with the order process and the item was delivered two days later.

March 21, 2023
Unprompted review
Turmeric and Honey logo

Reply from Turmeric and Honey

Hello Sarah! Thank you for your support :D We truly appreciate your business and look forward to serving you again. Don't hesitate to contact us for any nutrition advice! :D

Advertisement
Rated 5 out of 5 stars

Good first impression.

Order arrived in few days.
Well packed, good service.
A+

March 16, 2023
Unprompted review
Turmeric and Honey logo

Reply from Turmeric and Honey

Hello Micky! Thank you for taking the time to review us! We are really happy to learn that you had a good first impression with us :D Don't hesitate to contact us for any nutrition advice!

Rated 5 out of 5 stars

good company to deal with

good company to deal with, products at reasonable prices, delivery swift - would recommend to others

March 15, 2023
Unprompted review
Turmeric and Honey logo

Reply from Turmeric and Honey

Hello Ann! Thank you for taking the time to review us :D We really appreciate your feedback! Don't hesitate to contact us for any nutrition advice!

Rated 5 out of 5 stars

Exactly what I was hoping for

When I couldn’t get the product I wanted anywhere else, this company delivered, and very quickly.

March 14, 2023
Unprompted review
Turmeric and Honey logo

Reply from Turmeric and Honey

Thank you for taking the time to review us Sharon! We are very glad we could assist you :D Don't hesitate to contact us for any nutrition advice!

Advertisement
Rated 5 out of 5 stars

Excellent Service, brilliant company

Excellent Service. Brilliant Company

March 6, 2023
Turmeric and Honey logo

Reply from Turmeric and Honey

Hello Fiona! Thank you so much for taking the time to review us :D Don't hesitate to contact us for any nutrition advice!

Rated 5 out of 5 stars

Another successful experience

Clear website, keen price, fast delivery.

March 3, 2023
Turmeric and Honey logo

Reply from Turmeric and Honey

Thank you for your feedback John! Please don't hesitate to contact us for any nutrition advice :D

Rated 5 out of 5 stars

Great Company

Easy to use website, competitive prices, and very prompt service means that this Company is duly awarded a 5 star rating by me. Thank you.

March 1, 2023
Turmeric and Honey logo

Reply from Turmeric and Honey

Thank you for taking the time to review us Adrian, we really appreciate your feedback! We wish you a lovely day :D

Rated 5 out of 5 stars

Good selection & good prices

It's so nice to find a website that has a good selection of supplements at good prices.

March 3, 2023
Turmeric and Honey logo

Reply from Turmeric and Honey

Hello June, thank you for reviewing us, we are very glad to hear that you liked our supplement selection and prices! We wish you a lovely day!

Advertisement
Rated 5 out of 5 stars

Easy to order process and fast…

Easy to order process and fast delivery, will definitely be using again for my supplement needs!

March 1, 2023
Unprompted review
Turmeric and Honey logo

Reply from Turmeric and Honey

Hello Sarah, thank you for taking the time to review us! We wish you a lovely day :D

Rated 5 out of 5 stars

A fair price for a good product and…

A fair price for a good product and arrived in good time
Would recommend.

February 21, 2023
Turmeric and Honey logo

Reply from Turmeric and Honey

Thank you a lot for taking the time to review us! We are very glad to learn that you had a good experience! :D

Rated 5 out of 5 stars

Ordering of B12

Excellent service.

March 1, 2023
Turmeric and Honey logo

Reply from Turmeric and Honey

Thank you a lot for taking the time to review us Mrs Radford! We wish you a lovely day :D

Rated 5 out of 5 stars

Excellent Service

I was concerned to see the negative feedback below but my experience has been excellent. Product ordered and delivered within 5 working days, no issues at all.

February 24, 2023
Unprompted review
Turmeric and Honey logo

Reply from Turmeric and Honey

Thank you a lot Sunil for taking the time to review us, we really appreciate it! We wish you a lovely day :D

Advertisement
Rated 5 out of 5 stars

A very good experience

Well... I've now read all the bad reviews which would have been worrying had I checked before.
But my experience has been excellent. I ordered an expensive supplement which was at an excellent price from Turmeric and honey and it arrived 2 days later. They are saying they've upgraded their systems so let's give them another chance. If I need more of my supplement I would be willing to order again.

February 20, 2023
Unprompted review
Turmeric and Honey logo

Reply from Turmeric and Honey

Thank you so much Linda, we really appreciate taking the time to review us, we are very glad to hear that you had an excellent experience with us! We wish you a lovely day :D

Rated 1 out of 5 stars

Stock & refund problem

I made a large order with them for a customer of mine. I couldn't find the products I needed from the other companies I usually use, but Tumeric & Honey had them in stock or so I thought.
On their website it stated they had it in stock but in fact they didn't, they took the money and told me they would send it out to me when it arrived back in stock. They told me it would be the following week.
On the following Thursday I had to contact them to ask them if it was back in stock, and they said maybe next week. I then had to contact them again regarding this because now my customer was asking and worrying about the amount he'd and we hadn't heard ansthing. I then asked them for a refund. Bearing in mind you can't call them, you can only email them and each time you email, they take 24 hours to reply! So by this point I spent so much time emailing them and asking them questions that shoud have already been relayed to me. They finally emailed to say they would be refunding me my £71.18 When I asked when would I be refunded as the the refund wasn't back on my card, they replied with - It will be done when it's done!!! I then sent them a complaint, telling them their customer service was crap, and that if I didn't get a refund that day I'd be reporting them to Trading standards. Even after that they still didn't tell me when the money would be back on my card, apparently it takes 3-5 working days, so it will basically take me 2 weeks to get the money back from a product they should have stated wasn't in stock.

February 3, 2023
Unprompted review
Turmeric and Honey logo

Reply from Turmeric and Honey

Hello Clare, we are sorry to hear this happened, thank you for bringing this to our attention, we always inform that refunds take 3 to 5 working days, we would never say to our customers ''it's done when it's done.'' Please contact us via Facebook message or email to let us know how we can assist you any further. Thank you!

Rated 1 out of 5 stars

Worst supplement shop

The worst supplement shop experience. Items not delivered for weeks, emails ignored and responses with 1 sentence. They don't care about your experience or order issues, don't take accountability for mistakes. Won't use ever again.

December 5, 2022
Unprompted review
Turmeric and Honey logo

Reply from Turmeric and Honey

Hello Kat, we are sorry to hear this, would you be able to provide us your order number via email or Facebook so we can resolve any issues that created this unpleasant experience? Thank you, we wish you a lovely day.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look