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Company details

  1. Debt Collection Agency
  2. Debt Collecting

Written by the company

Turner Clifford are a specialist international B2B debt recovery agency based in Hull, East Yorkshire. We recover unpaid commercial debt for businesses of every size, from single invoices to complex international disputes spanning multiple jurisdictions. Founded by a team with decades of experience managing commercial debt inside multinational PLCs, we bring unrivaled commercial intelligence to every case. We operate on results-only fees. UK and international debt recovery. Trusted by hundreds of businesses worldwide, including some of the world's leading brands.


Contact info

4.1

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Very Happy Customer

Despite our best efforts, it was not until we engaged Turner Clifford that we were able to get a response and then finally payment for a large and old outstanding debt. It required a lot of persistence and hard work to get full payment and something we could not have done without Turner Clifford. We received constant feedback and very quick responses to any query we had, and would highly recommed Turner Clifford to anyone with debt issues.

May 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Brilliant Results - Highly recommended!

Worked with Turner Clifford for over 3 years now and without doubt the best company we have dealt with in this industry. Really good communicators, very easy to deal with and manage to recover funds we never thought we would receive. Very professional and brilliant results. Highly recommended.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Get results and straightforward to deal with

As a small business, chasing debts is an unwelcome distraction from day to day business and in our experience Taylor Clifford get results and are straightforward to deal with. Very happy with our experience with them.

April 22, 2026
Unprompted review
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Reply from Turner Clifford

It's great to hear that we've made a real impact on your business. Thanks so much for the kind words and we're ready to help you whenever a similar situation arises in the future :-)

Adam
Turner Clifford

Rated 5 out of 5 stars

Professional agency with great recovery rates (globally)

Professional, effective and a pleasure to work with.
Always offer great commercial advice along with excellent recovery rates (including interest and costs where sensible).

February 20, 2026
Unprompted review
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Reply from Turner Clifford

Cheers Rob. Always enjoy working on your matters, particularly when there's some commercial nuance involved. Thanks for taking the time.

Adam
Turner Clifford

Rated 5 out of 5 stars

1st Class Service

We always get 100% commitment from Turner Clifford and trust them to collect on those difficult accounts where we have hit a road block. 1st class service and speedy recoveries.

April 20, 2026
Unprompted review
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Reply from Turner Clifford

Thanks Mark. The harder accounts often need a different approach than the standard process, and we put a fair bit of thought into how we work through them.

Good to know it's coming through on your side. Thanks for the continued trust.

Adam
Turner Clifford

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Rated 5 out of 5 stars

Excellent Collection Rates

We have been working with Turner Clifford for a few months now and the results have been excellent and far exceeded my expectations. They prepared a bespoke collections route tailored to our products and customers which has been very effective. I would highly recommend them to anyone needing a little help in collecting the difficult debts.

April 20, 2026
Unprompted review
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Reply from Turner Clifford

Thanks so much for taking the time to leave this Matt. It's been a pleasure working with you, and we're really glad the tailored approach has been paying off.

Looking forward to continuing to help you chase down the tricky ones.

Adam
Turner Clifford

Rated 5 out of 5 stars

I have been working with Turner…

I have been working with Turner Clifford for our external collections for the past two years. Throughout that time, Adam and the team have consistently been professional and approachable, and have helped us successfully resolve a number of aged debts.

April 20, 2026
Unprompted review
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Reply from Turner Clifford

Thanks Jeanette. Two years in and it's still an absolute pleasure working with you & the team.

Aged debts are often the trickiest ones to shift, so it's genuinely great to hear the approach has been working.

Looking forward to continuing.

Adam
Turner Clifford

Rated 4 out of 5 stars

Positive review (professional & credible)

We have had a positive experience working with Turner Clifford. Communication has been clear and timely, and they take a practical, professional approach to recovery while maintaining appropriate conduct with customers. Regular updates and transparency throughout the process made them reliable to work with. Would recommend for structured and compliant debt recovery support.

April 20, 2026
Unprompted review
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Reply from Turner Clifford

Thanks Christafar, this is kind of you.

Getting the balance right between being commercially effective and keeping conduct appropriate is something we think about a lot, so it's genuinely useful to hear it's working in practice.

Good to be working with you.

Adam
Turner Clifford

Rated 5 out of 5 stars

Highly recommend

Adam and the team are professional, honest and very easy to deal with. They offer good suggestions, are extremely prompt in their communications and most importantly have had a fantastic record of recovering legitimate debts owed to us.

March 31, 2026
Unprompted review
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Reply from Turner Clifford

Cheers Charlie. Prompt communication and a strong recovery rate are the two things we're always trying to get right, so it's good to hear both are landing.

Appreciate the recommendation & the continued pertnership.

Adam
Turner Clifford

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Rated 5 out of 5 stars

Great collection rate

We work closely with Turner Clifford and they have collected a large amount of money on our behalf that the credit controllers and the debt recovery manager could not collect. Turner Clifford look after multiple accounts and many different products, their understanding of our varied contracts is excellent, their professionalism is also excellent and the service they provide is also fantastic, would highly recommend them.

April 20, 2026
Unprompted review
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Reply from Turner Clifford

Really grateful for this. Collecting where in-house teams have already tried is often the hardest part of what we do, so it's good to know the work is paying off across the different accounts.

Thanks for the recommendation.

Adam
Turner Clifford

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Not great they give up at the first…

Not great they give up at the first sign of resistance. We took back the account and within days had a settlement offer. They claim there values did not align with ours basically lazy

August 26, 2025
Unprompted review
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Reply from Turner Clifford

Hi Scott,

Many thanks for taking the time to review your experience with us.

Whilst we appreciate your right to leave feedback, for context that may help other readers: the reasons we declined further engagement were set out in writing to you at the time.

As a collection agency, we hold ourselves to professional standards, and that means being selective about the engagements we take on.

In your case, concerns about the underlying conduct of the engagement were raised with us by the debtor's solicitor, and we were separately asked at the outset to involve the police as leverage. Those factors together led us to conclude that further engagement with you wasn't the right fit for us.

This was never about the money or our ability to recover debts owed. It was a commercial judgment about how we choose to operate.

Adam
Turner Clifford

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