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TUS Watches Reviews 

498
•
TrustScore 5 out of 5

5.0

Watch Store
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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the fantastic quality and wide selection of timepieces available on the platform. Many people frequently mention that the prices are extremely competitive, making it a wonderful place to shop. Consumers also deeply appreciate the remarkably fast shipping services and the secure, beautiful packaging that protects items. Buyers consistently highlight the clear communication, helpful support, and smooth overall ordering process from start to finish. Because of these great perks, many individuals are eager to return for future purchases and strongly recommend the store.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Price

Consumers find price to be a major source of satisfaction, frequently praising the competitive pricing and... See more

Order

Clients share satisfaction on order, frequently highlighting quick delivery speeds, secure packaging, and... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with the professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brand new watch, well packaged and delivered 24 hour royal mail, tracking was provided. Initially i wasn't aware how to put the crown in for a waterproof seal as I've never owned this type of watch be... See more

Rated 5 out of 5 stars

I mistakenly ordered my green Orient small seconds Bambino watch twice. You contacted me asking if the double order was correct or a mistake, and you then cancelled the duplicate order. Well done. Two... See more

Rated 5 out of 5 stars

Ordered a watch late at night on the 18th of December and it arrived a couple of days later beautifully packaged and exactly as described. TUS operate a loyalty points scheme which is very nice to... See more

Rated 5 out of 5 stars

The customer service was outstanding. When I contacted Tom for a delayed dispatch,he was very helpful and my request was fulfilled. The watch I bought was at a very good price and definitely I will us... See more

Company details

  1. Watch Store

Information provided by various external sources

Orient/Orient Star watches at discounted prices. Worldwide shipping from the UK.

Contact info

5.0

Excellent

TrustScore 5 out of 5

498 reviews

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Asks customers to review

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How this company uses Trustpilot

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5.0

All reviews

(498)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience

Amazing experience, customer service was on point! Really enjoyed buy my first Orient automatic from these guys - will purchase again!

February 26, 2025
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Rated 5 out of 5 stars

Excellent

I ordered a white dial Orient Bambino 38mm on a Monday morning and by Tuesday afternoon, it was on my wrist. I couldn't be happier with it. This was my first order from TUS watches and I definitely won't hesitate to do business with them again.

February 24, 2025
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Rated 5 out of 5 stars

This is the fifth watch I have bought…

This is the fifth watch I have bought from TUS and as always, the customer service was exemplary. Tom arranged to have the watch delivered at a date of my convenience and it arrived as requested. My Orient Bambino 38mm in green is fantastic and looks much better in real life than in pictures. TUS Watches is highly recommended.

January 6, 2025

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