TUTOROO Reviews 

It’s a good platform for me to find a job

I think this is the best app ever I have never come across according to my interest and rating it's 100%.

I am so thankful to Tutoroo for their quick and helpful processing of my Application. I am so excited to teach my mother tongue language.

Much needed language platform which gives opportunities to people to learn another language in their own time and comfort.
Very professional approach and excellent communication with the staff.

My refund request has been pending for 7 MONTHS (-5days) now with Tutoroo constantly telling me that they are actively following up on it, coordinating with their team etc but weirdly can’t give any information on the actual status of the refund process. I suspect this is all bs.
A month ago they promised on here that they are really sorry and will follow up on it (oh? Again?) URGENTLY . Guess what? Nothing changed. I keep getting vague answers from the Team.
I want a reply here with the exact timelines for the refund because after 7 months including 1 month of urgent follow up and with weekly emails from me, you certainly had time to process it right? I would like it processed by the end of this week. Please confirm here once it has been processed and I will update my review.
Also- is there a warranty this will not happen anymore in the future if I stay on the platform? Please reply.
Please don’t reply back with empty words and promises as always and please don’t refer to reaching out to you outside of Truspilot because on your platform you keep repeating the same thing and sending emails didn’t help em either. You know who I am so no need to ask for additional info to help locate me .
ALSO PLEASE ANSWR - since you had 6 months + 1 month of supposedly urgent follow up here to process this and still haven’t resolved this… if you are genuinely aiming at a good customer relationship and care about the people using your platform - why did you try to flag this review as “incorrect business” first then “defamatory”?
The week time has passed by the way. You had one additional week to have it resolve it but it seems like you don’t want to face your responsibilities

UPDATE: Tutoroo has resolved the issue (after 8-9 months).

On August 3, 2025, I made a payment to Tutoroo for two trial lessons. However, no one contacted me afterwards, and no lessons ever took place. Despite several attempts to reach out, my messages were ignored, and the payment has still not been refunded to this day.

I love the way this company is always ready to any question on time.

TUTOROO is a excellent tutoring platform. I must say they make excellent bonding between students and teacher.
Thanks TUTOROO for giving students.

Interacting with people which it bosted my confidence ,the company help me to grow phisically,mentally and financially

Stick to the guidelines: the still continuing story …

It would be helpful to users if Trustpilot kept to its own guidelines:

[1] Two ‘reviews’ from the same country are published within a matter of days.

“Because this is an online job that will satisfy my needs and i (sic) have that passion of teaching swahili (sic) language”

“I'm experienced in the field and more equiped (sic) can deliver (sic) more than expected”

Update! It is now three reviews from the same country; the latest five-star states that the company helps you to grow physically; does Tutoroo also prevent hair loss?

[2] Neither review states anything about the company’s reliability or the service and support the company itself provides.

[3] Both reviewers are advertising themselves.

[4] Both reviewers are, therefore, awarding ‘five stars’ to themselves; I doubt whether Tutoroo will object to that because the stars would appear to reflect the quality of the company.

[5] One review has already been flagged, but no action has been taken, and so there is little point in flagging the other; you can be guaranteed that Tutoroo won’t flag them.

Those who use Trustpilot are not interested in how well ‘equiped (sic)’ an individual is, or what ‘passion’ they have; users want to know whether this company should be entrusted with money. Baseless and / or irrelevant ‘five-star’ reviews are grossly misleading and should be removed so that users have an accurate picture of the quality of this company.

[6] And – to be fair – what is the purpose of:

“i (sic) haven't used this app yet i (sic) wanna (sic) register myself as an urdu (sic) teacher”

What has that to do with the company? How can a user give a one-star review concerning an application that has yet to be used?

[7] It is ridiculous “reviews” such as this which – if not professionally addressed by Trustpilot – will open a floodgate of advertising or redundant comments.

Trustpilot states that it does not ‘fact check’ reviews. I suspect it is more than that; they do not seem to check at all, which is utterly unhelpful:

“To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, …”

It obviously doesn’t work.

PS: (update) "You’ve written a review for TUTOROO, and they’ve asked for more details to better understand your experience."
The good old "genuine experience" trick - pathetic but predictable. Tutoroo wants to know more about my "experience": obviously reading what is published on this site is beyond them. They should try reading other sites where they do not have the opportunity to abuse the flagging tools that Trustpilot provides. And maybe if they reviewed their practices, rather than continually trying to hide negative and remarkably consistent comments, their score might not be so low. Do what you like. You do not care - and neither do I.

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i haven't used this app yet i wanna register myself as an urdu teacher

I'm experienced in the field and more equiped can deliver more than expected

I am extremely disappointed with TUTOROO. I am a tutor (Divana) and I’ve had a student discontinue lessons after two sessions. According to their own "Teacher Protection Policy," tutors are guaranteed 50% of the fees for the first two weeks if a student quits.

However, getting this compensation is impossible. I have reached out multiple times through their platform and email, but I was ignored. I even tried contacting them on Facebook; they promised a response within 48 hours, but it has been much longer and still—silence.

TUTOROO collects the full payment from the student upfront but refuses to honor their obligation to the teachers. Seeing other reviews here, I realize I am not the only one facing this issue. They exploit tutors' time and effort without any accountability.

Avoid this platform if you value your time and work. They promise protection but deliver zero support.

When I had troubles in my description, the response team was ready to help and it was so fast that I understood where I was wrong and quickly corrected my errors.

Stay away from this company!!!!

They charged too much for my lessons from my credit card. Have been in endless conversations with their customer service for the last 4 months, always promising that they are processing my refund..now they decided not to pay me back and keep offering new tutors. I just want my money back and never again deal with this company!!

I recently joined TUTOROO as an English tutor and the onboarding process was simple and smooth. My profile was approved quickly, which is a great advantage for new tutors looking to start.
What I like about the platform is the flexibility—it allows you to set your own rates and schedule, and once you are connected with a student long-term, you can earn directly without commission after the first couple of weeks.
However, it’s important for new tutors to understand that students are not guaranteed. You need to actively promote your profile to get noticed. Also, the payment structure during the first two weeks can be a bit discouraging, as tutors do not receive full payment upfront and only earn partially if the student doesn’t continue.
Overall, TUTOROO is a good platform to gain experience and find private students, but it works best as a side hustle rather than a stable source of income.

SCAM WEBSITE!! Do not use this platform if you don’t want to risk losing your money.
I contacted several tutors, and they told me the platform had not paid them, which is why they refused to proceed with lessons. I requested a refund, but was informed that this was not possible.
Additionally, there was no clear step requiring users to review and agree to the payment terms before completing the transaction, which is highly concerning.
I HOPE NO ONE USES YOUR SERVICE ANYMORE!!

Unreliable platform. Many tutors shown as “available” are actually inactive or unresponsive. It’s misleading and wastes time reaching out to people who never reply. Don’t trust the availability status here.

The lecture is very interesting