T W White & Sons - Effingham Reviews 

great customer service, very attentive.

Very good service

The great care with customer service. The whole experience of buying a car and sharing proper information.

The staff were friendly and helpful and gave me good honest advice. Would definitely recommend them.

Thank you Daniel and Matthew , Customer service was first class . Thank you again Ian, from Colchester essex

The staff were all friendly, helpful and efficient. The car we bought was ready for us as promised and presented very well. We had a small issue with the TPMS system (our fault we could not understand the instructions). We phoned on a Sunday afternoon as we were going on holiday the next morning. The staff member could not have been more kind and helpful and guided us through every step to sort it out.

The staff are welcoming with a smile and have the patience. They gave me all the alternatives and allowed me to choose what I needed. All my questions were answered. Big up to Daniel Barron, he has always done a great job👏🏾as this was the second encounter I met him, even with my first car he assisted me. I was offered refreshments.

The team was always ready to meet with me and answer all my queries no matter how long it took

Staff made whole experience easy, even when issue over registration with DVLA, which was not their fault. Knowledgeable staff with 'no pressure' sales approach.
Would have been 5* but for some minor issues with the quality of the internal valet which were not noticed at the time; I live 65 miles away from them so easier to sort myself.

Purchasing our new car was an exceptionally smooth and enjoyable experience, thanks to Geoff’s outstanding customer service. From the very beginning, Geoff’s relaxed and friendly approach made a real difference. He took his time with us, answered every question with confidence, and at no point did we feel under pressure to make a purchase. His knowledge was genuinely impressive and it gave us complete confidence in our decision.
The car arrived earlier than expected and Geoff kept us fully updated at every stage of the process. When it was time to collect the vehicle (which had been prepared for us and was absolutely spotless), he spent as long as we needed walking us through all the features and technology, making sure we felt comfortable before driving away.
Overall, it was an easy, stress free experience from start to finish. I would definitely recommend Geoff as an experienced and trustworthy salesperson, and I will be returning to him for my next purchase, without a doubt.

I was extremely impressed with the service I received from Geoff and the wider team at Suzuki Effingham following my recent car purchase.

Geoff demonstrated great professionalism throughout and made the whole process straightforward and reassuring. The team were easy to deal with, communicated clearly and handled everything efficiently from start to finish.

I came away with complete confidence in both the car I purchased and the service provided.

It is always worth recognising excellent customer service, and based on my experience, I would certainly recommend TW White to anyone looking to purchase a new car.

Thank you again to Geoff and the team.

Exceptional service, warm welcome and smooth process. A professional run business with staff which exceed expectations.

The staff were very helpful and informative whenever I needed to contact them. I bought the new car online and my old car was taken in part exchange without them seeing it.

One of the best places to buy a car nice staff good price very helpful and not pushy and yes I will buy there again plus nice coffee machine 😀

I recently purchased a vehicle from TW White & Sons in Effingham and the entire experience was outstanding from start to finish. Darren (Sales Manager)was my first point of contact, as directed by Carwow, who then passed me over to Matthew to complete the purchase.Matthew went above and beyond to meet every request I had, keeping me fully informed throughout the whole process with excellent communication and professionalism. The purchase was completely hands-free and everything was handled seamlessly, with the vehicle delivered right to my door(free OF Charge) exactly when promised. Matthew was also fantastic and made the whole experience smooth and stress-free.I can honestly say this was five-star service all the way. If you are looking for knowledgeable, reliable, and genuinely customer-focused salesmen, I highly recommend Matthew, and the whole team at TW White & Sons.

Very relaxed, no pressure from employees to look at this or that model. But there to help with queries

What a great company, Daniel helped throughout the process made it all easy, found a car I love within my budget, great customer care highly recommend and will use again

This is the 2nd Suzuki we’ve bought from this dealership. Previous one was 6 years ago but one of the salesmen remembered us! This time we were supported by Geoff who was, friendly, knowledgeable, impartial, informative & everything positive. I highly recommend T.W. White, they are different to any other we’ve dealt with over many years & we travel for 1.5 hours to go there! There is absolutely no pressure to buy & questions are answered honestly. We agreed on a vehicle & during the period we waited they noted a slight damage & ensured it was fixed. However, meanwhile, another vehicle came in that we were interested in. Geoff, had both vehicles ready to drive away so that we could choose when we got there. Although one was considerably more expensive Geoff did not encourage us to buy that one. He just pointed out the pros & cons of both! We bought the more expensive one. We will always stick with Suzuki & will only use T.W. White.

What a lovely, non-pushy salesman. Highly efficient and personable service.