Item never received, is been over a week and I have not received any update on when I will get a refund or product replacement. Terrible customer support. Fraud!
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See what reviewers are saying
Worst experience I've ever had. I ordered a jersey and entered my correct address, but they shipped it to the wrong location. On top of that, I had to pay an extra delivery fee because of their mis... See more
Started off with mixed results. As a punter with nearly 20 years of betting experience I am well aware that its about incremental gains not massive wins. However, after a few months the quality of th... See more
This is a honest review and not botted like maybe other reviews, old reviews are really bad from what ive seen but this is mine. I ordered Superfly 10 Pro FG on June 8th and by june 12 (the day i was... See more
Company details
Information provided by various external sources
Upper 90 is a soccer specialty store with 4 retail locations in New York: Manhattan, Brooklyn, Long Island and Queens. Our location in Brooklyn features a 750-square-foot indoor soccer pitch, that serves as the site of the Upper 90 Soccer School, birthday parties and special events. Our goal is to provide high-end / quality products from the world’s top brands (adidas, Nike, Puma), and at an affordable price. We love our customers and aim high when it comes to serving you. If you’re not 100% satisfied with your shopping experience, reach out to our support team and we’ll do everything we can to make it right.
Contact info
697 Amsterdam Ave, 10025, New York, United States
- (646) 863-7076
- cs@u90soccer.com
- www.u90soccer.com
2.1
Poor
35 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I purchased Nike Youth Mercurial…
I would not buy it again.
I purchased Nike Youth Mercurial Superfly 6 Elite, cleats did not came with Nike’s original insoles. It came with inauthentic insoles that there is no branding marked anywhere. It looks cheap and absolutely not from Nike. I asked them to just replace with insoles only and they denied because branding possible rubbed being worn or Nike missed branding on one I got. What kind of insoles branding rubbed out for only used 2 games, I was really upset about their unbelievable excuses. It is very hard to believe that Nike missed branding especially “NIKEGRIP” is one of Nike’s selling point of their insoles that grips your feet inside of boot. Cleats that I got was on sale, I believe on their side replace with generic brand. I really disappointed with their action toward to the customer.
April 15, 2019
Unprompted review
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WILL NEVER BUY A JERSEY ELSEWHERE!
WILL NEVER BUY A JERSEY ELSEWHERE!! I HAVE HAD A LOT OF JERSEYS WITH LETTERING THAT PEELED AFTER A FEW USES AND WAS ALWAYS TOLD "SORRY NOT OUR PROBLEM". MY UPPER 90 GIROUD JERSEY PEELED AFTER WEARING ONCE, AND UPON CONTACTING THE COMPANY THEY AGREED TO REPLACE THE JERSEY! ON TOP OF THAT GIROUD WAS TRADED THE DAY I SENT IT BACK SO I ASKED FOR A NEW NAME AND THEY WERE MORE THAN HAPPY ACCOMODATING MY REQUEST
February 13, 2018
Unprompted review
Great prices. Excellent customer service!
I've purchased several times from Upper 90 retail locations as well as their online site over the last couple years and my experience has always been exceptional.
The staff is friendly and knowledgeable. They ship fast and the prices are almost always better than their competitors. Don't shop for soccer gear anywhere but Upper 90!
August 3, 2016
Unprompted review
VERY HAPPY
Quick ordering at a good price. Email to say order received and when delivery can be expected. Text message to advice an hour time slot of when delivery will take place, along with he name of the delivery driver!! Excellent.
June 2, 2016
Unprompted review
EXCELLENT
THIS WAS THE FIRST TIME I ORDER AND WAS VERY HAPPY TO FOUND WHAT I WAS LOOKING AND EXTRA SPECIAL THAT WAS EVEN ON CLEARENCE THANKS A LOT AND WILL DEFINITLY WILL BUY AGAIN AND RECCOMEND THIS STORE TO MY FRIENDS THANKS GUYS
June 13, 2014
Unprompted review
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Great selection and fast shippinh
Found a great deal on a jersey I'd wanted for a while shipping was cheap and quick.
June 13, 2014
Unprompted review
Great service!
I was able to buy a Soccer Jersey on line with no problem and I picked it up at the Brooklyn location in less than 2 days. Very efficient; will do it again when I need to buy soccer gear. Thanks!
June 12, 2014
Unprompted review
Pick up service was awesome
I bought a USMNT youth warm jacket online and was able to pick it up the next day at the store on the Upper West Side. Very convenient.
June 3, 2014
Unprompted review
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U90's price was lowest I found for the Manchester City socks I needed
a. Price was lowest
b. Shipping/handling was low/reasonable
c. The package arrived within a reasonable time
June 3, 2014
Unprompted review
Right products at the right price
This company came highly recommended from Seeing Red (podcast). I purchased a NYRB jersey, great price, shipped fast, arrived even faster!
June 3, 2014
Unprompted review
great service
Item exactly as described, shipped quickly and customer support was helpful
June 3, 2014
Unprompted review
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Great soccer store
Great soccer store, fast shipping, awesome customer service.
May 11, 2014
Unprompted review
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