Ugreenindia Reviews 

I bought a UGREEN MagFlow Air 5000mAh power bank from ugreenindia.com, operated by Sophus Technosol Private Limited, for ₹7,349 on 27 September 2026. It was delivered on 1 October but did not wirelessly charge my iPhone 15 Pro.

I raised a DOA claim and returned the defective unit. The courier confirmed delivery to the company on 19 October. As of 22 October, I still have no replacement dispatch confirmation or tracking number. Their claim tracker continues to show the return shipment as in transit.

I have followed up by email with UGREEN India's service team and global support, and filed complaints with the National Consumer Helpline. I want a working replacement and a clear dispatch date.

Hopeless customer service with not even a response other than system generated response sent in a loop. We ordered two cables worth Rs3000 and when the package arrived, it was tampered with and there were no cables inside. We contacted the customer service through all the routes possible but to no avail. To our emails, system generated responses were sent in a loop to us with no real effort to help us in this situation. My husband really needed that cable so we have had to other them again since there were no other vendors selling a cable with similar spec. But we are extremely disappointed with the lack of service and this will be the last time I would buy anything from them.

Bad cable. Stopped working after a short time. Very disappointed.
Very bad cable. Cable quality is poor and not worth the high price.
Not recommended. Poor build quality and overpriced.