UK Automation - Home Automation superstore Reviews 

630
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Purchased two energy light switches haven't worked since buying, spoke with manufacturer, still not working UK automation not answering chat/phone calls. Very poor service/product would not use again.... See more

Rated 4 out of 5 stars

Very good: Sell products suitable with continental wall plugs, offer products (X10) hard too find in France, shipment time relatively fast. To improve: prices (at least for X10 products) high, shipme... See more

Rated 5 out of 5 stars

Only issue I had was that I took standard free delivery (3-5 days) and it turned up the following day - wow - amazing service. I bought the Automatic garage door opener and I managed to fit it mys... See more

Rated 5 out of 5 stars

A very reliable company. After many purchases of X10 kit over the years, I cannot find any fault with the service they provide. As they deal with electronic equipment sometimes things don’t go accordi... See more

Company details

  1. Electronics Store

Information provided by various external sources

UK Automation are one of the UK's leading home automation dealers and stockists of Z-Wave & X10 home automation systems. Leading dealer for Fibaro and Vemmio Z-Wave systems, Smartwares stockist, Green-I & Systemline multi room audio systems.


Contact info

3.5

Average

TrustScore 3.5 out of 5

630 reviews

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3.5

All reviews

(630)

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Rated 5 out of 5 stars

Great service

Had the right gear but then when I needed to cancel they gave me a 100% refund straightaway with no hassle. Great service!

April 4, 2018
Unprompted review
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Rated 5 out of 5 stars

Great customer service

I have bought z-wave modules and Fibaro center from this website. I have found their aftersales support very helpful, as had to return some modules. They have assisted me promptly with speedy delivery. Highly recommend.

April 3, 2018
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. First order arrived within a week. Hopefully my second order will arrive as quickly (or quicker 😁)

March 27, 2018
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Rated 5 out of 5 stars

Smooth ordering process.

Placing my order was easy, and I quickly found the product I wanted. My order was acknowledged by email, and only 2 days later my item arrived, well packaged. Well done!

March 19, 2018
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Rated 5 out of 5 stars

Problem solved

I had a problem with a carrier losing the parcel. There was a very quick response from UK Automation to sort it out. Generally you find out how good a company is when there is a problem and you see how they react to it. In this case the reaction was very good.

March 14, 2018
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Rated 5 out of 5 stars

Excellent service

Excellent service. The item purchased was reasonably priced, was rec'd without delay, is as described and functions as required.

March 10, 2018
Unprompted review

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