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UKING is an online retailer of stage lighting, event effects, and lighting accessories, including moving head lights, PAR lights, laser lights, smoke machines, and DMX controllers. We serve customers looking for lighting solutions for parties, events, and commercial use, with fast shipping, customer support, easy returns, and extended warranty options.
3.9
10 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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We like the lights from Uking, they are fantastic value. It is only the fan noise that lets them down.
Reply from UKING
Thanks for the feedback. Regarding fan noise, we'd love it if you could perhaps email our support team and let us know which model it is? This will help us improve our products in the future! support@uking-online.com
Reply from UKING
Thanks Leon! We'll continue to improve our service and products to give you an even better user experience going forward!
Very Fast Shipping and great Prices. I've had 8 Movers & a few Batterns.
The heads although look great , on closer inspection, greasy finger marks inside all the lens from assembly.
Also, I did reach out to there customer help via email & never heard back ?
Hoping these stand up to gig life ?
Reply from UKING
Thanks for the Review! We try to keep our pricing as competitive as possible, as for lens issues, if you sent an email to support@uking-online.com I'll get the team to have a look and see if they can reply to you soon, thanks!
The service is great. We get the equipment quickly and without any problems.
For the price is the quality totally fine.
Sometimes a few articles are not available. It’s not a big problem but you have to wait a few weeks.
Reply from UKING
Thanks so much for your feedback, regarding the restocking of items, we'll try to improve our timing re: this process and hopefully stock will be better managed going foward, thanks!
I now have 8 fixtures from Uking and love them. I am planning to send pics to the VIP site when my setup is complete. Almost there….
Reply from UKING
Thanks for the kind words, welcome to the fam!
Reply from UKING
Glad you were able to get your lighting fast, local warehouses def. make things a lot easier!
Not impressed at all with IMPORT TAXES ..SHOULD BE A WARNING BEFORE PAYING FOR GOODS
Reply from UKING
Thanks for the feedback. Generally import taxes may occur when ordering products outside of your local region. We'd suggest buying only from our local warehouses to prevent this. We'll look into trying to stock more options in the area you're based in, thanks!
I bought a set of two moving head lights from UKing. One of them makes a belt noise and shifts out of position. The other arrived without the LED logo on the head of the fixture—two items, two defects.
Reply from UKING
So sorry to hear you're having issues with your product, if you contact us via our social media pages or official website we'll look into your issue and try get it resolved.
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