UKinsuranceNET Reviews 

194
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Took out an insurance policy for my deceased Dad’s house. Excellent and professional service from start to finish. Calls were always answered promptly and there was never any unnecessary waiting a... See more

Rated 5 out of 5 stars

A Huge thank you to John Summerill. Contacted him about 3 weeks ago for some initial information, there was no pressure sales talk but he gave me some great advice. When I needed his services (this... See more

Rated 5 out of 5 stars

The process of putting insurance in place for our property over the phone was simple & hassle free. Our insurance consultant John Summerill was friendly & knowledgeable, & he explained everything in r... See more

Rated 5 out of 5 stars

Very quick service. Website was easy to use to build the quotation. The follow up call from Andrea Waters was first class. Andrea was very professional explained everything very clearly, spent all... See more

Company details

  1. Insurance Broker

Written by the company

UKinsuranceNET offer the best possible property insurance solutions for you. We are one of the UK's leading online insurance brokers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

194 reviews

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4.6

All reviews

(194)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very competent, friendly service.

During this difficult time acting as Executor of mums estate it was refreshing for me to deal with a company who knew exactly what was needed in way of property insurance, during the probate period.
The Agent, John Summerill was very helpful and a pleasure to deal with.

February 3, 2023
Unprompted review
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Rated 5 out of 5 stars

Great Service from John S

John S was incredibly helpful and patient whilst we went through the application phase. Reasonably priced insurance too given it have non-standard requirements. Used these guys for years, never had an issue.

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

John Summerill

John Summerill, was very helpful and informative. He also had understanding of our situation and guided us through the options that were available.

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent advice for specialty insurance

John answered my call and queries very quickly and was extremely professional. I wanted short term insurance for my late father’s house pending its sale. He explained all the options and I was delighted with the outcome and being able to sort it all out.

January 26, 2023
Unprompted review
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Rated 5 out of 5 stars

Jon Summerhill was great

Jon Summerhill was great. Showed real empathy given my situation. He was clear and concise in his explanations and very focused on giving me the customer a first class experience- a real asset to your company.

January 11, 2023
Unprompted review
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Rated 5 out of 5 stars

I came to Insurancenet.com via a…

I came to Insurancenet.com via a sequence of " no qoutes because of spurious excuses.This is despite having decades of no claims submitted to the old company.The no nonsense approach with an ability to answer all queries was bloody excellent.

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

On a recent visit to Spain my wife was…

On a recent visit to Spain my wife was unwell turned out she had a tumor on her lung.
I have travel insurance through my bank by UK Insurance and they where superb taking care of everything I will not forget the help and assistance at our time of need

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Efficient service

Phones answered quickly. Personable and informed staff who arranged insurance competently and speedily.

October 3, 2022
Unprompted review
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Rated 1 out of 5 stars

Really dreadful experience

Really dreadful experience. On a renewal (for the 8th year no less) they asked if the contents insurance was sufficient. I said perhaps increase it as I had some new things and inflation. Then they refused to insure at all even for the existing amount and even if I accepted the under-insurance and accepted the risk myself. And the explanations given were completely nonsensical such as: if I told them the property was by a river or had subsidence then I couldn't withdraw that statement. Which is completely non-analogous to the contents insured amount. Extraordinary! And totally exasperating. And now I have no insurance. I was planning to pay the hefty premium for the cover by the way......
Suggest avoid this company.

September 6, 2022
Unprompted review
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Reply from UKinsuranceNET

Dear Mrs Cordell,

Upon a review of the above feedback you have provided, I can confirm as you required higher contents cover amount for the forthcoming year we looked at our panel of insurers we deal with and unfortunately this was not something we were able to provide a quotation/policy for.
We have been unable to quote you on a reduced amount for contents cover as this would leave you under insured and had a claim occurred this could have been declined / averaged/ reduced due to misrepresentation and we couldn’t set you up a policy where we were placing you in that position.
We have however referred your details to another section within our company who I believe has been in contact with you today and is looking to provide you a quotation to meet your requirements offering you full cover.

I am sorry you feel that we have not provided you with the best customer experience, we have however endeavoured to provide you with the correct cover for your needs. I would like to thank you for your loyalty over the last 7 years.

Kind Regards
Claire Osborne

Rated 1 out of 5 stars

Awful service

Awful service, we had full buildings insurance in place, someone broke in and damaged / stole our newly refurbished expensive flooring. Crime reference number provided, ZERO PAY OUT. Avoid this firm like the plague.

September 2, 2022
Unprompted review
UKinsuranceNET logo

Reply from UKinsuranceNET

Further to your recent review left, I have been trying to locate your policy/claim and have been unable to do so. I would love the opportunity to look into this further for you. Could you please email me directly on claireosborne@ukinsurancenet.com and provide me some further information to trace your policy.

Kind Regards
Claire

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Rated 5 out of 5 stars

Fantastic help

John was incredibly helpful and informative. He made a difficult situation much easier and really helped to find me the best cover for my circumstances! Thank you.

July 22, 2022
Unprompted review

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