Great product, looks good ,well seasoned and great quality for money plus quantity ( more than expected 😉)only negative was couldn’t get delivery ( two large crates!)down gravel drive ( smaller truc... See more
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Review summary
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Update thank you UK LogsDirect for acting on my comments about the delivery issues. Delivery service was the reason for not getting 5stars. Delivery company delivered 1 day late no updates. Lorry pa... See more
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Easy to order online process, made even better allowing instalment payments. There was a supplied time slot, although on this occasion the poor driver's vehicle had broken down but we were kept infor... See more
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I’ve ordered from UK Logs Direct before and have always been pleased with their service. This time, the third-party last mile delivery service (using an agency driver) let them and me down. I contact... See more
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Company details
Written by the company
Welcome to UK Logs Direct where you can buy quality Kiln Dried Ash, Oak Beech & Birch Logs with an average moisture content of less than 20% sourced from Timber Accredited suppliers to ensure the highest quality timber, which is available in Crates, Bags and Boxes, plus we also sell premium quality Heat Logs. We Are A Member Of The WOODSURE READY TO BURN LOGS SCHEME Member WS303. Our Kiln Dried Logs & Pini Kay Heat Logs are all certified by the WOODSURE Ready To Burn Scheme to give you peace of mind and quality tested logs & heat logs
100% Committed To Quality Products & Customer Service
Written by the company
- Quality Guaranteed
- We are committed to guarantee you quality products and we ensure our timber is sourced from sustainable forests and our producers are verified
- Quality Service Guaranteed
- As a family business we have a good reputation for treating our customers with respect and politely and we will resolve any issue or answer any questions promptly and efficiently to ensure customer satisfaction
- Fast Dispatch & Delivery
- We dispatch orders promptly and you can get your delivery FREE to most areas within 2 working days but the bonus is you can choose your preferred delivery date to suit your requirements at checkout to make buying simpler and we give you email and text updates on the day of delivery
Need Help Or Advice?
Call Us We Promise To Answer Your Questions
It's always good to be able to talk to someone to answer your questions and put your mind at ease - Call us now on 01661243530 or 07802735801
Contact info
Bay 6 Fergusons Transport, NE24 1QQ, Blyth, United Kingdom
- 01661 243 530
- sales@uklogsdirect.co.uk
- www.uklogsdirect.co.uk
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Reply from UKLogsDirect
Hi Gordon
Thank you for the 5* review!
Emma
Reply from UKLogsDirect
Hi Joanne
Thank you for taking the time to review us!
Emma
Reply from UKLogsDirect
Hi Norman
Thank you for the 5* review.
Emma
Oak logs
2nd time we've had a loose filled bag. Plenty of logs. Driver contacted us with a reasonable timescale on the delivery date.
March 23, 2026
Reply from UKLogsDirect
Hi Pete
Thank you for using us again, and for leaving a positive review.
Emma
Excellent
Ease of ordering, kept informed, prompt,very clean delivery excellent driver.
March 25, 2026
Reply from UKLogsDirect
Hi Caroline
Thank you for leaving us a 5* review.
Emma
Faultless service and product
Faultless service and product. Highly recommend for quality wood and delivery.
March 23, 2026
Reply from UKLogsDirect
Hi Scott
Thank you leaving us a lovely review!
Emma
Excellent quality along with efficient…
Excellent quality along with efficient delivery. I was not home when delivered so my partner had the pleasure of stacking logs...she loved the experience lol.
March 18, 2026
Reply from UKLogsDirect
Hi David
Thank you for the 5 * review.
Emma
Reply from UKLogsDirect
Hi John
Thank you for taking the time to review us!
Emma
The Kiln dried silver birch I ordered…
The Kiln dried silver birch I ordered are not burning like kiln dried wood. Log burner black inside and glass also.
February 27, 2026
Delivery on time and driver friendly…
Delivery on time and driver friendly and helpful.
March 16, 2026
Reply from UKLogsDirect
Hi Angela
Thank you for the 5* review.
Emma
hi very pleased with logs first class…
hi very pleased with logs first class service many thanks
March 16, 2026
Reply from UKLogsDirect
Hi Pete
Thank you for the 5* review!
Emma
Excellent service and logs are good
March 20, 2026
Reply from UKLogsDirect
Hi William
Thank you for the review, we hope you enjoy your purchase.
Thanks
Emma
Easy to order
Easy to order. Consistent quality. Good price. Delivered when stated. Always had very helpful and considerate service.
March 19, 2026
Reply from UKLogsDirect
Hi Sue
Thank you for the 5* review, and continuing to use us. We hope you enjoy your product.
Thanks
Emma
Great service
We have used this firm several times, now and have been very impressed. The website is easy to navigate, the heat logs are brilliant and good value, delivery is quick and painless and, frankly, we wouldn’t use anyone else!
March 18, 2026
Reply from UKLogsDirect
Hi Jenny
Thank you for your valued custom! We look forward to seeing you in the future.
Emma
The logs arrived when expected
The logs arrived when expected. I wasn't in, but I received a phone call ftom a friendly vouce, to verify where I would like them left.
Thank you.
March 9, 2026
Reply from UKLogsDirect
Hi Anne
Thank you for the 5* review.
Emma
Good service and quality logs
Easy to purchase online. Quick efficient delivery. Good quality logs at a reasonable price.
March 13, 2026
Reply from UKLogsDirect
Hi David
Thank you for leaving us a glowing review!
Emma
Excellent service
Excellent service. Easy website. Order on time. Good logs. Will buy again.
March 17, 2026
Reply from UKLogsDirect
Hi Arron
Thank you for the 58 review.
Emma
It was easy to order.
It was easy to order.
Delivered as requezted and burns excellently. What's not to like
March 16, 2026
Reply from UKLogsDirect
Hi Raymond
Thank you for taking the time to review us!
Emma
Happy with the logs not the delivery
Happy with the logs. However the lorry driver on the last 2 occasions will not go down the driveway even though we have told him there is a large turning circle. He has left the logs at the entrance to the property. I told him I am 86 years old and my husband is 91 but he refused to drive down the driveway. I have had to wait until my son and daughter are available and they have had to move the logs by hand about 200 meters to the log store. The previous driver delivered the logs without a problem and went down the driveway.
March 24, 2026
Reply from UKLogsDirect
Hi Valerie
Thank you for ordering from us again, and letting us use a different haulier to send your logs. We are glad that the new haulier delivered the goods exactly where you wanted, and we look forward to seeing you in the future, now that the delivery issue has been resolved.
Thanks
Emma
Product and Delivery
Delivery driver was great - he dropped them on our drive rather than on the kerb which meant that it was much easier to shift to storage.
The heat logs are great - long burn and high heat output. One tip is that they have to be stored in a completely dry location otherwise they absorb moisture and desintegrate
March 16, 2026
Reply from UKLogsDirect
Hi Caspar
Thank you for the glowing review, we hope you enjoy your purchase.
Emma
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