UkuleleMate.com.au Reviews 

So easy and lots of instructions online. It explained what ukele was better to choose and the pack was great!

Why am I a repeat customer? Best product and service around. The Starter pack is a ripper. Got it as a gift for a friend and they love it.

The product is just right for me. The service from start to finish was top notch. Good communication.

The whole process of choosing the instrument I wanted to purchase, the processing of the purchase, the updating of progress of delivery via UkuleleMate and Australia Post was so easy and efficient. My ukulele and freebies arrived earlier than anticipated, in perfect condition, much to my delight. UkuleleMate let me know that a standard tenor uke bag wasn't big enough to accomodate this 8-string, so sent off a baritone bag instead. Thank you.
Once I'd tuned my new 8-string Kaka, I revelled in its full, rich, ringing sound – I LOVE IT!
I have taken my new instrument to my 2 uke groups, many members of which showed their appreciation of it's quality build, finish and sound; they all wanted to try it out. I hope I've convinced some of them to purchase any new ukes they should desire from UkuleleMate.
Thanks for all the freebies, especially the socks. And thanks for all the after-sales communications, checking in on me making sure that everything was in order, that I'm happy with my purchase.

Everything went smoothly and I’m very happy with my ukelele! Right after I ordered, I realized I’d forgotten to add my discount code. Sent an email about it, received an immediate response, and was refunded the discount amount quickly. Thanks!

Easy to purchase. Fast delivery.

I got a beautiful ukulele and case for a good deal plus a whole heap of freebies! and super fast shipping! All in all, I had a very good experience shopping with ukulelemate and will have a look at their store first if I'm ever in need of something else ukulele related!

Always quick despatch and delivery. This time was only seeking gig bags. Excellent quality. Nice in the hand. Ergo over the shoulder. Big pocket on front is a nice bonus. Luxury lining is so tactile and demure, and suits my instruments perfectly! One happy customer; repeat customer.

The best service you can expect

Staff always so obliging and helpful at all levels , I’m always impressed by your quick assistance you give with any problems I have and fast delivery is amazing.👏

Simple online ordering and prompt service and delivery and comms during postal handling of goods

Ukelele Mate customer service is amazing. You can tell how much they love their ukeleles and love serving people. Everything that came with my ukelele was put together with passion and care right down to the socks with ukeleles on them and even a bookmark! My ukelele is so beautiful, I get comments from people about the quality of the sound which is amazing because I'm a complete beginner, I love the case it came with, tuner, book, chord chart and stickers, everything! You will not be disappointed if you buy from these guys.

paid for a product a week ago. impossible to have person to person contact with your chosen courier. they delivery unannounced and without arrangement, so therefore i am not there to receive the delivery. very frustrating, time wasting and poor service.

I ordered a spalted maple tenor uke for my husband's retirement present. It arrived incredibly quickly with the marvellous extras pack. It is such a lovely instrument, The bonus pack was missing the uke book, chord chart and fretboard stickers. I got in touch with the guys at Uke Mate and the book etc arrived quickly. Great company, wonderful customer service, highly recommended!

Everything was great. Thanks for the freebies.

my kalimba was beautiful, came perfectly tuned, in a nice case, even with a note and some free ukelelemate socks!

Great service and great products - though the many emails about how to use my "ukelele" - when I ordered a kalimba - afterwards were a little annoying haha

A good, easy and informative web site. Really happy with my tenor ukulele. The team delivered on their promise of quick and friendly service.

The product arrived way quicker than expected. Looks amazing, and there was so many helpful guides that it came with. Also, the personal hand-written note is a nice touch. Thanks again!

I bought this Ukulele as a gift for my wife - I was so pleased with how it was packaged, the goodies that came with and the helpful instructional emails I received after the purchase. The instrument is beautiful and sounds great. I highly recommend purchasing through Ukulele Mate.