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Review summary

Created with AI, based on recent reviews

Evaluating 2,499 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, often noting that orders arrive quickly and as expected. Many people highlight the excellent prices, finding them significantly cheaper than other options, and appreciate the wide selection of products available. The overall service is consistently described as great, with consumers reporting positive interactions and a smooth purchasing process. However, some customers also noted issues with their orders, including receiving incorrect items, missing products, or items not matching the description. A few other people also felt that the company's communication regarding stock availability and age verification could be improved, leading to delays or unexpected cancellations.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Clients share positive opinions on product quality and value. Many reviewers praise the excellent value and... See more

Order

Customers had ambiguous experiences with order. Many reviewers praise the fast delivery, ease of ordering,... See more

Service

Users describe positive interactions with service. Customers consistently praise the friendly, swift, and... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and fantastic... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would have give 5 stars but the order requirements was not followed. What is the point of asking to put the preffered flavour mix in the message box if you send anyway a single flavour?

Rated 5 out of 5 stars

Hi i dont normally have a problem with you guys but when I ordered my recent hayati pro pod kit you sent me the huba buba flavour it was very weak I didn't feel thati git anything from it. Also im... See more

Rated 5 out of 5 stars

The best prices around for the prefilled vapes. Easy and quick purchase, delivery within 2 days max either to your home or pick up point. Top of that you can start your membership account and collec... See more

Company replied

Rated 5 out of 5 stars

I live 100 meters away from a vape shop but I tell you this these guys are saving me a fortune I have to admit I was dubious at first but honestly I won't order from nobody else fast delivery easy... See more


Company details

  1. Electronic Cigarette Store
  2. Electronics Store
  3. Vaporizer Store

Written by the company

Largest Selection of Vape Cheap Disposables E Liquids, Vape Kits, Tanks & Mods available from www.ukvapeworld.com the UK's leading online vape store with same-day dispatch ...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Going back to my previous review I'm…

Going back to my previous review I'm not been transparent at all it's you guys who have done me out of £40 I asked for the refund wich was an option you guys offered I contacted you on what I could contact you back on so you have sent me the items I don't want I also had the right to be aggressive how would you feel if someone took £40 off you and sent you a bunch of rubbish you didn't want SMH with disappointment. The timeline has you offering me the options me contacting you and then the items arriving at my door. Your claim of we aim to help everyone is rubbish you didn't do anything to help at all and just rammed policy down my throat. It's your slowness and inability to respond fast not my fault at all

April 23, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi Kalem/Mike,

Thank you for your review.

We would like to clarify the situation for transparency, as several points raised are inaccurate.

Firstly, £40 was not taken without return — you received the majority of your order, and the one unavailable item was refunded in full.

To outline the timeline clearly:

* You were contacted via SMS regarding the out-of-stock item
* No response was received at that time (Because you stated you did not have credit in your pho
* As per our standard process, the missing item was refunded, and the rest of the order was dispatched to avoid delays
* Your request for a full refund came after the order had already been processed and shipped, at which point cancellation is no longer possible

To be clear:

* The unavailable item was refunded
* The remaining items were delivered as ordered
* A full refund was offered upon return of the items, which was not accepted

We also note that during the conversation, abusive language was directed towards our staff. While we always aim to assist and resolve issues fairly, we do expect communication to remain respectful.

We retain full records of all correspondence, including timestamps, and can provide these to any third party if required, which clearly demonstrate the timeline and resolution offered.

We stand by the fact that this order was handled correctly and in line with our policy.

Kind Regards,
UK Vape World

Rated 5 out of 5 stars

Best prices

Best prices, Loads of offers, Quality products

April 23, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 3 out of 5 stars

Leaving Vape World

Unfortunately, I won't be using Vape World again.
I had 2 faulty vapes, which the seller did a part refund for, which was cool of him, as I had used just over half a tank.
Unfortunately, I had already ordered another vape of the same type, which ended up having the same problem.
Messaged the seller, with video and photos, but have been ignored and the refund, has not yet been recieved, so I will start going elsewhere

April 20, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there,

Thank you for your feedback — we’re sorry to hear you feel this way.

We’d like to clarify that we have not ignored your messages, and we have been responding in line with the information provided. A partial refund was already issued previously as a gesture of goodwill, as the device had been used.

Regarding your most recent message, we did request clear evidence of the fault so we could assess this properly. Once verified, we are always happy to offer a suitable resolution, whether that be a replacement or refund where appropriate.

If a refund is still pending, this would typically take 1–5 working days to reflect depending on your bank.

We take all feedback seriously and aim to resolve genuine issues fairly. If you’re happy to continue working with us, please reach out again and we’ll ensure this is looked into promptly.

Kind Regards,
UK Vape World

Rated 5 out of 5 stars

Great customer service and best prices…

Great customer service and best prices on the internet, I've always recommended this company to friends and family.

April 2, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 5 out of 5 stars

Great price good quality very fast…

Great price good quality very fast Delivery uk Vape world highly recommended.💨

April 23, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 5 out of 5 stars

Always offer great products.

Always offer great products for great prices, only had a couple of problematic disposable vapes back when they were available but great customer service and replaced easily, prompt delivery! (:

April 23, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 5 out of 5 stars

Great service really quick never had an…

Great service really quick never had an issue been using this company for 3 years, great prices too

April 1, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 1 out of 5 stars

Awful service

Awful service
Postage took ages when arrived I was 6 items missing, emails and messaged I had no apology at all just told they would be sent only to then receive a partial refund and only 4 of the items ordered, no email to explain why. Your customer service is shocking.
The reply is not true at all, I have the emails as
Proof, I was eventually send 4 of the missing 6 so you indeed have this wrong and do not know what happened.

April 17, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there,

Thank you for your feedback.

We’d like to clarify that the 6 items in question were refunded, as they were out of stock at the time of fulfilment. A notification regarding this was sent to your email, and this was not dependent on your follow-up messages.

We also responded to your queries confirming the same — that the items could not be fulfilled and were therefore refunded in line with our standard procedure.

We understand this may have been frustrating, however your order was processed accordingly and the remaining items were dispatched without further delay.

Kind Regards,
UK Vape World

Rated 5 out of 5 stars

My order didn’t arrive so I got in…

My order didn’t arrive so I got in touch and another order was sent within 24 hrs. Postage refunded, excellent customer care!

April 20, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 5 out of 5 stars

Fast service and great products

Fast service and great products. Will defo be back when stock is low. Thanks

April 23, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 5 out of 5 stars

Excellent service and customer service…

Excellent service and customer service received the package next day
Thank u

April 21, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 5 out of 5 stars

Order frequently

Order frequently, always arrives on time, as described and in safe packaging, highly recommend

April 16, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 5 out of 5 stars

Best value and easy ordering.

Best price i could find. Item arrived on time, well packaged and communication was good. Very happy with purchase.

April 17, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 5 out of 5 stars

Quick delivery and so easy to order.

April 11, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 1 out of 5 stars

Never get my emails answered

Never get my emails answered. Every HIGO battery I have ordered don’t last, burning smell from it, charges then doesn’t work. I have spent hundreds on refill pods and got so many I can’t use because my batteries I have constant problems with and need spend more money to get a kit just for the battery. Very disappointed and getting no reply from them.

April 22, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there,

Thank you for your feedback — we’re sorry to hear about your experience.

We do respond to all emails daily, so it’s possible our replies may be going to your spam/junk folder. Please contact us via whatsapp number provided on the whatsapp and share your email address where possible

Regarding the HIGO batteries, this is not something we’ve had widespread reports of, so we’d like to look into this properly for you. Issues like a burning smell or charging faults can sometimes be related to:

* Charging method (plug type/cable)
* Liquid ingress into the device
* General wear or connection issues

That said, we take concerns like this seriously and would like to review this with you directly and find a suitable resolution.

Please get in touch with your order details, and we’ll prioritise this for you.

Kind Regards,
UK Vape World

Rated 5 out of 5 stars

Order arrived on time

Order arrived on time. Had one item of stock which I was promptly contacted about and issue resolved straight away. Would defo recommend

April 17, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 5 out of 5 stars

A really good company

A really good company, very trustworthy, Jas is a real gent.

April 15, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 5 out of 5 stars

Perfect transaction

Perfect transaction, delivered the next day !

April 3, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 5 out of 5 stars

My only place I’ll buy my vapes from

My only place I’ll buy my vapes from! Excellent service
Fast delivery
Fantastic customer service
Would fully recommend this company for all your vaping needs
10/10

April 20, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

Rated 5 out of 5 stars

Excellent service

Excellent service. Superfast delivery. This was my first order & it certainly won’t be my last, well done to everyone

April 14, 2026
Unprompted review
UK VAPE WORLD logo

Reply from UK VAPE WORLD

Hi there

Thank you so much for your review, we appreciate you - and your support to UK Vape World.

Just to let you know we have a new product available from RandM If you are interested - FUMOT T32K Ban Proof Prefilled Pod Kit

https://www.ukvapeworld.com/products/randm-fumot-ultra-32k-t32000-pod-kit

You can also let us know if you'd like any new products added to our store! By Editing your review, and we will try get them in for you!
Here is £5 off Discount code you can use on your next order
"5OFFTODAY"

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