Great team and care given during the move of our hot tub to new home and then relocating in garden. Competitively priced, thank you Keith, Matt and Gillian. Great, efficient job done.
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See what reviewers are saying
What a great Company - particularly engineer Matt - providing an excellent service. Over several years, we’ve had a lot of problems with our hot tub and been let down, as well as seemingly chea... See more
Company replied
Complete one stop retailer. The advice supplied on our hot tub was first rate followed by installation/set up. Kim/Jay/Keith have done nothing than offer good, honest and reliable advice throughout. E... See more
Tribute NXT purchased from Ultimate hot tubs. Have to say from the first visit to the showroom to the follow up call from Jay to ensure we were happy, the experience has been nothing short of fantasti... See more
Company details
Written by the company
We are the authorised retailer of award winning Caldera Spas and Hot Tubs, Endless Pools Swim Spas and Exercise Pools of which we supply the Midlands & North of the U.K. With over 20 years experience in the industry we focus highly on delivering first class service throughout the entire process from hot tub sales, through to our unbeatable after care. We only offer products that we know to be of very high quality and beautifully crafted, built to offer many years of enjoyment & well being. At Ultimate Hot Tubs, we're more than just a hot tub company - we're a family-run business built on trust, care and genuine relationships. For nearly 3 decades our promise has remained the same. Personalised Service . Quality you can trust. Support that doesn't stop after the sale. Honesty always. Real People, Real Passion. We take pride in the fact that much of our business comes from referrals and repeat customers. Thats the trust we've built - and the standard we aim to uphold every single day. Thank you for supporting our family business. We cant wait to welcome you into the Ultimate Hot Tubs Family!
Our Promise to you
Written by the company
- Experience the Ultimate Difference
- At ultimate Hot tubs, we believe purchasing a hot tub should be an exciting and enjoyable experience from start to finish. As a family - run business with nearly 30 years of experience, we are committed to providing honest advice, premium products and exceptional aftercare. We are proud to supply world-class Caldera Spas and Endless Pools, helping our customers create their own space to relax, rewind and recharge. Our promise is simple: .Personalised service tailored to your needs .Quality products from trusted brands .Expert Installation and ongoing support .No-pressure advice and complete transparency Much of our business comes from repeat customers and word of mouth recommendations, something we are incredibly proud of. We'd love to welcome you to our showroom and help you find the perfect spa for your home and lifestyle.
Zero-Pressure Sales Promise
Expert advise and guidance helping you find the perfect hot tub.
We guarantee no pushy sales tactics - just expert advise and great service!
Contact info
Nuneaton Road, CV9 1RF, Atherstone, Warwickshire, United Kingdom
- 0121 767 9122
- enquiries@ultimatehottubs.com
- www.ultimatehottubs.com
Caldera Spas Vacanza Hot Tubs
4.9
Excellent
176 reviews
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This company invites their customers to review, whether positive or negative
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Exceptional family run business
What a pleasure to meet Jay and his mum. What a great company. So helpful in choosing the correct tub for our needs. Jay was a very knowledgeable kind and considerate in helping us choose our new hot tub. From the first meeting to delivery and aftercare we cannot fault the service. No pushy salesman just great advice. Ultimate Hot Tubs are a great family run business. Polite friendly understanding outstanding customer service. Great quality products and a great selection to choose from.
So glad we found you.
Jo & Gary Shepherd
August 10, 2024
Great service
Great service, easy communication, Matt the technician was brilliant really helpful and knowledgeable, if you need any hot tub requirements these guys are brilliant.. highly recommended!!
July 10, 2024
Unprompted review
1st class service!
Excellent service throughout, very helpful and friendly staff from sales through to installation. Cant recommend Jay and the team highly enough.
July 2, 2024
Hot Tub Review
From our initial consultation with Jay, to him arriving with his colleague and our new hot tub, the whole experience was seamless.
We would not hesitate in recommending Ultimate Hot Tubs.
June 12, 2024
Reply from Ultimate Hot Tubs
Hi Steve, thank you for your feedback :)
Hot Tub
Would highly recommend Jay and the team. Excellent service from start to finish. Thank you for an amazing product!!
June 9, 2024
Reply from Ultimate Hot Tubs
Hi Callum, thank you for your 5 star review, we hope you are really enjoying your hot tub!
Very happy returning customer
We had our second hot tub from Ultimate Hot Tubs delivered about a month ago. Delivery and set was so easy with Jay and the team in charge. They have always been a pleasure to deal with over the years, whether it be a new hot tub, chemicals or just advice. Very knowledgeable staff and always happy to see you, I can’t fault them.
April 29, 2024
Unprompted review
Reply from Ultimate Hot Tubs
Hi Ian, thank you so much for your wonderful review, we hope you really enjoy your new hot tub, see you soon in the showroom :)
Regular Service Programme
Fab customer service as always
Wouldn't use any other company to purchase or maintain a hot tub
May 14, 2024
Reply from Ultimate Hot Tubs
Thank you so much for your review it means a lot to us :)
The communications were excellent by…
The communications were excellent by far
First time dealing with them But will be using more
April 6, 2024
Reply from Ultimate Hot Tubs
Hi David, thank you for your great review. We look forward to hearing from you in the future for anything required on your Coast Spa
Superb service from start to finish.
Excellent company with exceptional customer service.
Jay was superb in assisting with choosing the correct product for us and the order and install process was smooth.
Installation was very good with the tub fully set up and ready to go. Everything was explained thoroughly. I would definately recommend this company to anyone considering purchasing a hot tub or spa.
March 18, 2024
Reply from Ultimate Hot Tubs
Hi Stuart, thank you so much for the great review, we really hope you enjoy your new hot tub for many years!
greanew to tubst company very helpfull in helping…
great company very helpfull in helping me to get right hot tub and very good with delivery and set up
March 10, 2024
Unprompted review
Reply from Ultimate Hot Tubs
Hi Michael, thank you for the 5 star review, we hope you are enjoying having your very own hot tub at home, we really hope you enjoy it for many years!
Fantastic Hot Tub company!
The whole team were great to deal with - Jay was brilliant!
Fantastic hot tub which we will enjoy for years to come - Thank you Ultimate Hot Tubs!!
October 7, 2023
Reply from Ultimate Hot Tubs
Thank you for the 5 star review Jess
Great experience Hot tub fab
Everything great apart from not asking about drive surface as concrete drives not suitable for crane which caused some delay
September 19, 2023
Reply from Ultimate Hot Tubs
Hi Suzanne, thank you for the 5 star review, and your feedback has been passed on to our team regarding your drives surface!
Fantastic service from Ultimate Hot…
Fantastic service from Ultimate Hot Tubs.
Really friendly, accommodating and professional.
Jay was lovely to talk to and very helpful.
Would definitely recommend!
September 13, 2023
Highly Recommend
Friendly & very easy installation, no fuss , no mess. Delivered & installation exactly when they said they would & the hot tub looks amazing
August 25, 2023
Great service
From start to finish they were not pushy they listened to what we need and helped all the way through the to men who installed it were great as had kids off and they let them help the whole experience was stress free well done 👏
August 3, 2023
Excellent service from start to finish…
Excellent service from start to finish ,I would highly recommend ultimate hot tubs.
July 27, 2023
Excellent and very impressed
They were very helpful and polite and explained everything well. Nothing was too much trouble. Delivery was organised and all went very smooth from start to finish couldn't do enough for me. Very happy indeed very impressed with the service and would deffo recommend anyone to go here to purchase a hot tub xxx
July 7, 2023
Helpful responsive informative punctual…
Helpful responsive informative punctual and all round excellent service. Would recommend.
July 12, 2023
Great people to deal with
Great people to deal with. Very helpful from the first visit to the showroom through to delivery and install.
Would highly recommend.
June 13, 2023
What a great family business
What a great family business. Nothing is to much trouble, good old fashion customer service by people who are very knowledgeable about their products. I went to Ultimate Hot Tubs on recommendation and I wasn’t disappointed.
June 19, 2023
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