While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their uniqueness and comfort. Many people appreciate the wide range of items available, finding them perfect for gifts or personal use. The customer service is frequently described as outstanding, with consumers noting the team's helpfulness, quick responses, and willingness to go above and beyond to resolve issues. The ordering process is also often mentioned as easy and efficient. However, some customers were dissatisfied with the print quality of certain items, describing it as poor, grainy, or faded. A few other people also felt that the color of their ordered items did not match the description, such as a black shirt appearing faded black and shorts appearing faded brown.

What people talk about most

Product

Customers express high satisfaction with the products, consistently praising their excellent quality,... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the team for being incredibly kind,... See more

Order

Clients share positive opinions on order. Many customers praise the quick resolution of issues, such as wrong... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

I value small business, especially locally run and owned business in Australia. I love their hilarious products. Great for gifts or maybe a little something for yourself. I needed some additional con... See more

Company replied

Rated 5 out of 5 stars

Uncle Reco have been amazing to deal with. They reply to emails super quickly and are always happy to help, especially when it comes to getting things made and shipped faster when you need it. The qu... See more

Company replied

Rated 5 out of 5 stars

Ordered from uncle reco several times and they never ever fail to disappoint, They have some amazing items on their website. After ordering my items and seeing them in persom they turned out way... See more

Rated 5 out of 5 stars

I’ve only just placed my first order with Uncle Reco, and straight off the bat the experience has been fantastic. It’s rare to come across an online company that genuinely cares about customer service... See more


Company details

  1. Streetwear Store

Written by the company

Uncle Reco is the internet’s favourite bad influence. Serving iconic Aussie vintage energy for over 10 years, Uncle Reco has been supplying legends with tees, hats and gear that look like you “found it at the best op shop ever” but somehow in your size. Born in Australia, worn everywhere, and shipped worldwide to anyone with good taste and questionable judgement. If it’s loud, nostalgic, slightly unhinged and instantly recognisable, it probably came from Uncle Reco. No trends. No rules. Just certified classics that go hard, age well and start conversations at the pub.


Contact info

4.8

Excellent

TrustScore 5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

I have bought from Uncle Reco around 5 or 6 times. They are the bomb! The shirts are made to last and are very comfortable to wear. I actually rebought my Howard Moon and Vince Noir shirts because I wanted to make sure I would still have them if anything happened to the originals.
My last purchase was several self designed shirts using my own pictures.. absolutely brilliant!.
The shipping is always super fast, I ordered on Thursday and the goods arrived on Monday and I live in the middle of nowhere... post is usually rubbish and that was normal postage not express.
Highly recommended 🤘

February 27, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Amazing service

Amazing service
I had a slight problem with my order when it arrived, as soon as I flagged it with the company they replied immediately and sent replacements. They arrived to our regional location in less than 2 days

Thank you for the prompt service

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

I paid express 3 days ago- it will not…

I paid express 3 days ago- it will not be sent til next week but if I paid front of queu (almost $30!!) then it would be sent already. They are saying give 6 days for printing and handling. What printing? Nothing is customised. There’s ‘stock’ as it says on the website.
Absolute rubbish!! Why paid $16.96 for express when it’s NOT EXPRESS?!! I have asked for my money back- no response as of yet. It will not arrive in time.

November 20, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent customer service!

When my sons item was stolen from our letterbox, it ended in a police report. Aust Post were not helpful at all, but Uncle Reco re-sent the item free of charge.
I recommend their items and customer service is 5 stars.

October 8, 2024
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thanks Bianca glad we could sort this one for you!

Rated 1 out of 5 stars

Checkout error resulting in multiple payments for the same order

Update*

2 payments remaining for refund.

Tried processing and order via PayPal. Kept returning me back to the unclereco checkout screen, I did this process 5 more times for the same error.

To only find that I now have 5 seperate pending requests of $119.93. I need these cancelled immediately as I don't need 5 of these orders. I'm out of pocket drastically and need this money returned ASAP. Once I have this resolved I'll happily alter this review, I also don't like the fact that you only get a "email sent to merchant" - doesn't give me a lot of faith that it's going anywhere because I'm not receiving a confirmation email stating as such.

May 26, 2024
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Hi Sam, we have emailed you about this at the time with no reply to our last few emails feel free to reach out via email. Thanks

Rated 5 out of 5 stars

Customer service was AMAZING!!!

Customer service was absolutely amazing, I placed my order and pressed express priority but it went through as normal shipping! I was super stressed as it is a birthday gift and emailed to see if I could pay the extra for the express, and I got a prompt reply and everything was taken care of! They upgraded me to express first thing in the morning and it is due to come in tomorrow. Big shout out to Rohan at Uncle Reco, you are amazing. An absolute blessing, Thank you!!

May 20, 2024
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thanks Jazzy! 🙌🏼

Advertisement
Rated 4 out of 5 stars

Great customer service

Had an issue with an ordered item.
Customer service was excellent and the problem was rectified promptly

April 4, 2024
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thanks Stacie, glad be could sort it! Cheers

Rated 5 out of 5 stars

Bought a cooler holds 8 cans with good…

Bought a cooler holds 8 cans with good size icepack . Left in hot car from 7.30am to 6pm or later and when opened about 7.30 the cans were still cold . Very happy

March 29, 2024
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Got to keep the cans cold it is always number 1!! Cheers Ian

Rated 1 out of 5 stars

Strap to big

Well I bought the f#ck it's hot slides and the straps are way to big that fit over my foot with my shoe on so absolutely f#cking useless can't wear them . Why wouldn't the straps be adjustable with Velcro or maybe even stretchy so they actually stay on the foot

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

$16.95 FOR EXPRESS POSTAGE. THEY POSTED IT ONE WEEK LATER.

I paid $16.95 for express postage.
I ordered this product on 12/01/2024 and it wasn't shipped until today 19/01/2024.
This isn't the first time these lazy, incompetent, unreliable pr!cks have done this to me.

I urge people NOT TO PURCHASE EXPRESS POSTAGE WITH THESE GRONKS!! Save your money and purchase elsewhere. These con artists do not deserve your time and money. I hope they go bust.

January 19, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing service

Amazing service! Owner himself made sure my order came for Christmas when there was an accidental mishap with shipping type. Everything I ordered was great quality! Definitely would recommend

December 13, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Absolutely awesome

Absolutely awesome! Am in NZ and other companies have taken months to ship just across the ditch whereas these guys did in within 10ish days. The quality is perfect, some free stickers packed and everything is ready for Christmas. Size charts are accurate, and just love the hilarious designs!

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. As a UK resident, I did wonder if it would take months for my package to get to me from their base in Australia. It took just 10 full working days, which some companies based in the UK would struggle to do. The items are great quality and the pack included some stickers as an added touch. Also worth mentioning that after I placed my order, I needed to change one of the items. After emailing them, I got a friendly response within a couple of hours to say my order had been changed and I received the items I wanted rather than the ones I put on the original order. Cannot speak highly enough of this company - amazing!

July 14, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look