Uncommon Goods Reviews 

671
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers had a great experience with this company. Customers frequently mention the exceptional quality and wide selection of unique artisan products that make wonderful gifts for any occasion. People consistently highlight the smooth online shopping experience, beautiful presentation, and prompt delivery services provided by the team. Some reviewers were not happy with delivery issues, mentioning occasional carrier delays or fragile items arriving broken. A few people also experienced frustrating challenges with customer support when attempting to resolve order mistakes or missing items. Others noted occasional confusion regarding catalog descriptions and product colors not matching their online expectations completely.

What people talk about most

Product

People report positive experiences with product, often highlighting the exceptional quality, unique... See more

Quality

Consumers find quality to be positive, regularly highlighting that merchandise is lovely, well made, and... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a high level of... See more

Delivery service

Customers report positive experiences with delivery_service, noting that shipments arrive promptly, ahead of... See more

Customer service

Reviewers mention ambiguous feedback about customer service. On one hand, some consumers report that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good experience. The only reason I did not give 5 stars is because of the shipping expense. True, you can not get "uncommon goods" at Amazon, Wal-mart, or other websites but even at these other places... See more

Rated 4 out of 5 stars

Uncommon Goods offers many unique, artisan-made items I don’t see other places. The downside is their products are very expensive, I mean very expensive. That said, I do love gifting their items, beca... See more

Rated 4 out of 5 stars

No problem with Uncommon Goods or their products. I have a problem with OnTrac who they contract delivery with. Packages not delivered to the house, left outside in the dirt. Won’t buy from Uncommon G... See more

Rated 5 out of 5 stars

I don’t always use Uncommon Goods because many things are a bit pricey, especially in these times. But when I want something unique from a talented artisan, this is the place to go. Everything I have... See more


Company details

  1. #93 of 123 best companies in Gift Shop
  2. #6 of 8 best companies in Christmas Store
  3. #30 of 33 best companies in Corporate Gift Supplier
  4. #13 of 17 best companies in Garden
  5. #12 of 12 best companies in Handicraft
  6. #63 of 90 best companies in Home Goods Store

Contact info

4.0

Great

TrustScore 4 out of 5

671 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(671)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As soon as I contacted customer…

As soon as I contacted customer service, my order came promptly thereafter.
My only complaint was the delivery personnel left my package outside by the garage without any notification it was delivered.

October 22, 2025
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Rated 3 out of 5 stars

I purchased bath balls

I purchased bath balls. I thought I was purchasing at least 2 balls per order (based on the catalogue picture and price) so I bought two orders. I received 2 bath balls, total.

October 1, 2025
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Reply from Uncommon Goods

Thank you for your feedback! The Mystery Prize Bath Bomb is sold individually. We picture each of the three options as one of our product images, the specific scent must be chosen in order to add this to your cart. We're sorry that this wasn't more clear during your order. We offer a forever return policy and we're reaching out directly to offer assistance.

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Rated 5 out of 5 stars

Wonderful Unusual Gifts

I have ordered several items over a period of time and all arrived in a timely manner and the articles themselves have brought a smile to me and the recipients. Some are waiting for Christmas giving.

October 23, 2025
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Rated 5 out of 5 stars

I have ordered the "Cremation Memorial…

I have ordered the "Cremation Memorial Orb Sculpture" twice. The first order was in September I ordered 3 orbs for my children, when I received them they more than met my expectations, so today I placed another order, one for myself. Both times the ladies who placed the orders were so kind and thoughtful. Offering their condolences and taking their time with me. I think they are exceptional!1

October 22, 2025
Rated 5 out of 5 stars

Uncommon Goods has the most unique…

Uncommon Goods has the most unique items and I can always find something for everyone on my gift list. They are very good at letting me know the status of my orders too. Will continue to shop with them.

October 6, 2025
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Rated 5 out of 5 stars

Unique and Clever

Uncommon Goods is a great name for this company because the offerings are unique and clever. I can find gifts for those hard to shop for folks in my life at various price points and so far, everything I have ordered has been good quality. Glad I found this resource! Shipping was prompt as well.

October 20, 2025
Rated 4 out of 5 stars

Arrives safely

I always worry about fragile items but uncommon goods packages them very safely. The products do look better in photos than reality though.

October 20, 2025
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Rated 4 out of 5 stars

Fixes. Cereal product contained rock hard…

Cereal product contained rock hard raisins. I contacted support (Alanna) to let them know not expecting anything in return. Although it wasn’t said,
I expect that this problem will be investigated and corrected.

October 22, 2025
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Reply from Uncommon Goods

Thanks for taking the time to post a review. We think you may have intended this for a different business. Uncommon Goods does not sell cereal but we do have some delicious (and fresh!) treats.

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