Wow , what a great experience we had at United carpets at Boston today 3rd October 2026 . We were delighted with the service , Alex was absolutely fantastic with helping is choose a carpet . We will... See more
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From ringing the store, to someone coming out and fitting the service has been exceptional. Helpful, professional, efficient and a great price. Special thanks to Chris who has helped and been very pat... See more
Company replied
Matt was really helpful. He greeted us as soon as we came in, left us to have a look around. We chose a carpet then after noticing an alternative Matt happily obliged and sorted it for us. Very inf... See more
Company replied
Excellent service by Matt. He is knowledgeable, helpful and friendly. Very happy with the carpet and will be back to see Matt next time I need new carpets.
Company details
- Carpet Store
- also in
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
45 Main Ridge East, PE21 6ST, Boston, United Kingdom
- 01205 358700
4.8
Excellent
383 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
alex was very helpful and had lots of…
alex was very helpful and had lots of knowledge
October 7, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Lily, thank you for taking the time to leave such kind feedback.
We're so pleased to hear that our Boston store was able to meet your expectations and provide you with a positve service throughout.
Thank you so much for the recommendation. Take care.
Excellent service thanks Matt
Excellent service thanks Matt, alex and Chris
October 6, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Craig, thank you for taking the time to leave such kind feedback.
Its great to hear that you're happy with the service that you recieved from our Boston store.
Thank you for the recommendation. Have a wonderful day.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent service from Chris and the fitting team. Chris was especially helpful, friendly and professional, giving great advice and making the whole process easy. The fitters were also brilliant and did a fantastic job. Very happy with the result and highly recommend them!
September 21, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hello Biju, thank you for taking the time to share your experience!
Its great to hear that we could meet your expectations and provide you with an excellent service throughout. We're so pleased that you're happy with the finished results of your flooring.
We hope to assist you again in the future. Take care.
Camille was very helpful and informative
Camille was very helpful and informative
October 4, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Emily, thank you for taking the time to leave such kind feedback.
Its great to hear that you're happy with the service that you recieved from our Boston store.
Thank you for the recommendation. Have a wonderful day.
Very easy to discuss needs
Very easy to discuss needs, all pricing quickly broken down and understood. Always use United Carpets.
October 4, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Paul, thank you for taking the time to leave such kind feedback.
We're so pleased to hear that our Boston store was able to meet your expectations and provide you with a positve service throughout.
Thank you so much for the recommendation. Take care.
Fantastic experience
Fantastic experience, I would highly recommend this company. Every single member of staff was incredibly helpful and I will definitely be returning in the future.
October 2, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Dazza, thank you so much for leaving our Boston store such kind feedback!
Brilliant
Wow , what a great experience we had at United carpets at Boston today 3rd October 2026 . We were delighted with the service , Alex was absolutely fantastic with helping is choose a carpet . We will definitely go back again . 5 star 🌟 🌟🌟🌟🌟
M. Blythe
October 3, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Milena, thank you for taking the time to leave a review.
We're so pleased that Alex was able to provide you with a 5 star service and help you find the best option for you and your home. Its great to hear that you're happy with the overall service that you recieved.
We hope to assist you again with any future projects. Take care.
Kamile was amazing
Kamile was amazing. She was extremely helpful and offered me the best advice. Best wishes kamile and I'll be back for some more flooring
October 3, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Zans, thank you for taking the time to leave such kind feedback.
Its great to hear that you're happy with the service that you recieved from our Boston store.
Thank you for the recommendation. Have a wonderful day.
Kamile was very helpful
Kamile was very helpful , professional and very knowledgeable regarding our replacement vinyl. We have used Boston United Carpets for years and they are always our first choice.
October 3, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Jan, thank you for taking the time to leave such kind feedback.
We're so pleased to hear that our Boston store was able to meet your expectations and provide you with a positve service throughout.
Thank you so much for the recommendation. Take care.
Came into store to see about flooring…
Came into store to see about flooring for my house, Alex greeted us and gave us time to look about, any questions we had he answered. Very pleased with the service
October 2, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi, thank you for taking the time to leave such kind feedback.
We're so pleased to hear that our Boston store was able to meet your expectations and provide you with a wonderful service.
Thank you so much for the recommendation. Take care.
Matt and chris were amazing
Matt and chris were amazing, very helpful
October 2, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Terry, thank you so much for leaving our Boston store such kind feedback!
Matt very helpful and professional
Matt very helpful and professional, very high customer service.
October 1, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Raymond, thank you for taking the time to leave such kind feedback.
We're so pleased to hear that our Boston store was able to meet your expectations and provide you with a wonderful service.
Thank you so much for the recommendation. Take care.
Chris was great
Chris was great, lots of advice, really helpful and patient when we needed time to consider. Thanks
September 24, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Anne, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Alex was very helpful and gave good…
Alex was very helpful and gave good advice to help us with the diy fitting. Good luck with the driving test Alex!
September 24, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi William, thank you so much for leaving our Boston store such kind feedback!
Outstanding service by Chris
Outstanding service by Chris, so patient and helpful.
September 23, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Tracey, thank you for taking the time to leave such kind feedback.
We're so pleased to hear that our Boston store was able to meet your expectations and provide you with an outstanding service throughout.
We hope to assist you again in the future. Take care.
Hallway and Kitchen/Diner Flooring removed and fitted
We recently visited the store to select new flooring for our hallway and large kitchen/diner after having a member of the team come out to our house to measure. Chris in store helped us select and advise best options after showing photos of the current flooring we had laid and our concerns (tricky Kitchen/Diner area fitted with different flooring). He was extremely helpful and knowledgeable. We had our old flooring removed and fitted by another Chris who was exceptional and did such a fantastic job. I would thoroughly recommend United Carpets and Beds at Boston for any flooring and will definitely be using them again in the future.
September 8, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Alison, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Boston store was positive throughout. Its great to hear that the team were able to help you find the best option for you and your home.
We're delighted to hear that your happy with the overall service that you recieved from us.
We hope to assist you again in the future. Take care.
Chris did an amazing job at ordering us…
Chris did an amazing job at ordering us carpets and laminates at a good, value for money cost. He's always very helpful. Thanks Chris
September 16, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hello Ange, thank you for taking the time to leave such kind feedback.
Its fantastic to hear that we could meet your expectations and provide you with an amazing 5 star service from start to finish.
We hope to assist you again in the future. Take care.
Amazing service from Chris
Amazing service from Chris, knowledgable and helpful thanks so much!
September 13, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Gemma, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the amazing service that you recieved from our Boston store.
Thank you so much for the recommendation. We hope to assist you again in the future!
We found Ian very helpful and friendly…
We found Ian very helpful and friendly when we were picking a new carpet for our bedroom. Nothing was too much.
September 12, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Elizabeth, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
5 stars!! Great experience every time
Went in Boston store Thursday evening welcomed by Chris, help me and my wife choose a new mattress. Chris was superb, our son was with us and has additional needs Chris was incredibly friendly and talked to him helping him feel involved, the whole time also helping us pick the right mattress for us, not pushy in the slightest just helpful and honest, us being us spilt between two so was back and forth laying on each. Come away ordering what we wanted. So a great experience massively helped by Chris 👍 to add to this we have used United carpets and beds for all the flooring throughout our house and always been super helpful and done a great job. We both highly recommend them all.
September 10, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Jason, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Boston store was positive throughout. Its great to hear that the team were able to help you find the best option for you and your home.
We're delighted to hear that your happy with your new mattress and the overall service that you recieved from us.
We hope to assist you again in the future. Take care.
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