The service in the shop was excellent. I wanted a bathroom floor bit had no idea what i was doing. The staff were really helpful and gave me advice. They talked through the options and didnt push for... See more
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prices were reasonable , quality good& everything organised & explained well. The fitters did everything i asked ie. fitting vinyl under washer & cupboards, helped with moving fridge & freezer altho... See more
Company replied
Best experience I have had at carpet shop from start to finish, Mark at barnsley road branch came out measured up my bungalow full fit carpet and vinyl flooring. He gave me a fantastic price all... See more
Company replied
Derek helped us, he explained the pros and cons of different flooring and asked is about our requirements. He showed us different types of vinyl including the end rolls and did not pressure us. We tho... See more
Company replied
Company details
- Carpet Store
- also in
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Barnsley Road, S5 0QJ, Sheffield, United Kingdom
- 0114 257 7970
4.6
Excellent
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Thank you to Bradley for fabulous
Thank you to Bradley for fabulous, friendly and helpful suggestions when I called in today. 100% recommend.
February 7, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Wendy, thank you for taking the time to leave us a review! We're so glad our Sheffield store could meet your expectations and make your experience with us a positve one. We hope to get the opportunity to assist you again int the future, take care!
Friendly staff
Friendly staff on purchase and friendly carpet fitter can't wait till I have my other carpet fitted,but that can only happen when I've decorated the room which does take time due to sorting things out.
Purchase in December fitted in January due to waiting for me.
January 22, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Diane, thank you for taking the time to leave us a review! We're so glad to hear that our Sheffield store could meet your expectations and have a great fitting experience with our independent fitters. We look forward to assisting you again soon.
From first entering the show room my…
From first entering the show room my experience was great with help choosing my carpets,Lino and laminate,then I had to change the day of having to have everything measured but it was not a problem then the fitters were on time and did a brilliant service
December 16, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Judith, thank you for taking the time to leave us such a kind review! We're so glad our Sheffield store could provide you with a brilliant service and make your experience with us a great one. We hope to see you again in the future, take care!
Very helpful staff
First class staff nothing was too much trouble, went out of their way to help.
I was given the best advice on what to buy. They even delivered my goods there and then. Big thank you to the staff.
October 24, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hello, thank you so much for taking the time to leave our Sheffield store a 5 star review! Its a pleasure to hear that nothing was too much trouble for the team, and they was able to point you in the right direction of what product was right for you. We hope you have a fantastic afternoon, take care!
Excellent service from start to finish
Excellent service from start to finish! Went into the shop and was approached by a sales person called Umzy. A very friendly, professional and knowledgeable young man. As I was redoing the whole house, he advised on not only the type of carpets but to the types of suitable underlay for the many different areas such as high traffic areas along with the rooms you want that luxury feeling. He answered all my questions. This was ordered with little fuss and I took his recommendations throughout. A couple of weeks later the store called me to arrange fitting. The friendly guys who fitted it (sorry can't remember their names) were on time and flew through the job within the day doing a superb job. I am more than happy with the product and the service I received. Highly recommended, brilliant products, price and service.
August 22, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
James, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at United Carpets and Beds!
Excellent service
The stair carpet was delivered and fitted in great time, the young man who fitted it was very friendly, hard working and efficient, a great service thankyou.
August 28, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
June Dowling, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks for taking the time to leave a review.
Terrible customer service
I ordered a carpet with fitting but only one man turned up, I was told I had to remove my large settee from my living room, I said I couldn't do that so said man then left, I contacted United carpets and was told they had told me that I had to remove everything from my living room, I told them no one mentioned any such thing, basically I was called a liar!! I cancelled my order & got my money back, I will never order from them ever again
September 23, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Angela,
Thankyou for leaving us a review.
We are disappointed to hear about your fitting experience with our independent fitters, if you have any further information please email customerservice@unitedcarpets.net.
Kind regards
The United Team
Assistants in the shop were polite and helpful. Gave you time and adivise. Gave you time to browse .
Good customer service. Helpful gave advise on products available.Given time to browse. Had plenty stock /choice
August 2, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Verlina,
Thanks for taking the time to leave your feedback.
Your kind comments will be passed onto the store.
Kind Regards
United Carpets and Beds
Absolutely brilliant product that looks…
Absolutely brilliant product that looks amazing. The fitter was extremely professional and did us proud. Thanks all round.
August 30, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Sam
We are so pleased you enjoyed your visit to United Carpets and Beds.
Thanks again for the recommendation, and have an amazing day!
All the best United
Very professional and would recommend
Very professional and would recommend
August 12, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Richard,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received a professional service from the team and that you would recommend us.
We look forward to assisting you again soon.
All the best,
Unites Carpets & Beds Sheffield Barnsley Road
Umzy served us today at Sheffield…
Umzy served us today at Sheffield Barnsley road shop. He was extremely helpful and professional he gave us honest advice about our Choice of carpet and gave us other options. We are extremely happy with Umzy’s service today and extremely happy with the quote. We can’t wait for our new carpet
August 31, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Bella,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service with the team in-store able to advise you and deliver great customer service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield
Derick helped us by giving us the…
Derick helped us by giving us the information we needed was very happy with his customer service
August 26, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that Derick was able to advise you and deliver great customer service.
We look forward to assisting you soon.
All the best,
United Carpets & Beds Sheffield
Brilliant service from all good choice…
Brilliant service from all good choice and quality carpets all fitted perfectly
August 12, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Kathleen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received excellent service and love your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Richard,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team able to deliver great customer service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road
Service and choice is great Thanks Derek
Derek helped us, he explained the pros and cons of different flooring and asked is about our requirements. He showed us different types of vinyl including the end rolls and did not pressure us. We thought about the information we had been given and it helped us make our decision and we returned the next day and purchased flooring and fitting at a reasonable price. We would return for future flooring and definitely seek out Derek.
July 21, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that Derek delivered great customer service and was able to advise you on our huge range of vinyl.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield
Very nice helpfull staff good range of…
Very nice helpfull staff good range of carpets fitter really very good from start to finish a great experience every member of staff are fantastic and a credit to your buisness
June 3, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Denise,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of carpets and that our independent fitter delivered a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield
Dishonest company
Dishonest company with loads of hidden charges.
Tell you it’s free fitting then carpet fitters expected £600 cash on the day!
Be carful what you agree to! I didn’t agree to this- not made clear and nothing on my invoice to state this.
They also charge a fee for ‘finding the carpet fitters’
October 1, 2023
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi,
Thankyou for leaving us a review,
Our free fitting service will be explained fully at point of purchase and all terms and conditions are stated on the back of your invoice.
If you have any further information please email us at aftersales@unitedcarpets.net.
Once again, thankyou for taking time to leave us a review.
The United Team
I've always used united carpets
I've always used united carpets. Friendly staff, NHS discount and they store your purchase until you need it.
April 16, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Cheryl,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have returned to United Carpets & Beds Sheffield with the team able to advise you and that you took advantage of our NHS discount
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield
We have bought both carpets and beds…
We have bought both carpets and beds from united carpets. The staff are very helpful, friendly and efficient. We are very satisfied with our purchase.
April 8, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
HI,
Thankyou for leaving us a review.
We are happy to hear that you had a great experience when buying your new carpet and bed with the team delivering great service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield
Laminate flooring downstairs hallway and livingroom…
Recently bought the Victorian oak style laminate floor. Went in with measurements and the chap in the shop priced everything we needed up, he was very friendly and helpful. Very reasonably priced. The fitter came in time and did and excellent job, they worked non stop and took care to clean up after themselves. They even measured the stairs for me, for when I I was ready to replace the stairs carpet. The floor has been down about a month now and it looks lovely.
April 15, 2024
Unprompted review
Reply from United Carpets & Beds - Sheffield Barnsley Road
Hi Lisa,
Thankyou for leaving us a 5 star review.
We are happy to hear you had a great in-store experience with the team able to advise you and get you a great price as well as our independent fitting team delivering a professional service.
We are delighted that you love your new carpet and look forward to assisting you with your next project.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road
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