After checking out various welders, I came across your site and the welder I purchased. Clear discription of unit. Then with the Black Friday deal it was great value, so places the order. Even... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very helpful extremely quick delivery . My father felt well cared for within his new welder.
Had a slight issue with a new mask that was caused by the delivery company and they replaced it straight away Great customer service👌
Items arrived very quickly. Good selection of products. Web site could be a bit of a pain for searching parts but that's just my preference.
Company replied
Company details
About United Welding Supplies Ltd
Written by the company
United Welding Supplies
www.unitedwelding.co.uk United Welding Supplies was formed in 1985 in Hitchin Hertfordshire (UK) where the head office remains today. Expansion over the years has lead to further branches, Norwich in 1989 and Peterborough in 1996. Today, United Welding Supplies Ltd employs over 40 members of staff consisting of sales personnel, service engineers, distribution and administration staff. Through supporting business at every step of the supply chain, we have developed into one of the UK’s leading industrial suppliers. Our team of dedicated sales engineers receive continuous product training allowing us to offer the highest level of technical advice and to handle your requirements efficiently and effectively. We have trade counters at each depot for call and collect business and seven vans delivering free of charge to a 60 mile radius of each branch. In addition to our own vehicles the partnership we have with DPD freight services allows us to distribute products on a worldwide scale.Contact info
United Welding Supplies Ltd , 32 The Cam Centre , Wilbury Way , Hitchin , Hertfordshire, SG4 0TW, Hitchin, United Kingdom
- 01462 437991
- sales@unitedwelding.co.uk
- www.unitedwelding.co.uk
4.9
Excellent
209 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from United Welding Supplies Ltd
Hi Jayne ,
Thank you for your kind review , we pride ourselves on our quality products and service so its fantastic to hear your feedback .
Kind Regards
Sam
Fantastic service great communications
Fantastic service great communications. Item as described would definitely recommend.
August 5, 2022
Reply from United Welding Supplies Ltd
Hi Lisa ,
Thank you for your kind 5 star review , we appreciate it very much . We look forward to hearing from you again !!
Kind Regards
Sam
Reply from United Welding Supplies Ltd
Hi Rick ,
Thank you for your 5 star review , its great to hear you had an excellent experience with us !!
Kind regards
Sam
Superb service!!
August 1, 2022
Reply from United Welding Supplies Ltd
Hi Syed ,
Thank you for your kind review .
Reply from United Welding Supplies Ltd
Hi Sally ,
Thank you for taking the time to review us , we are extremely happy you found our service rated at 5 stars .
Kind Regards
Sam
Reply from United Welding Supplies Ltd
Hi Chris ,
That's excellent , many thanks for your order and 5 star review.
Kind regards
UWS
3M SPEEDGLAS WELDING HELMET G5-02
Extremely pleased with my welding mask bought from United welding supplies.
They were selling the mask for such good price that i couldn't miss it even though i was only initially window shopping. It arrived next day through courier delivery and i am really pleased with it. It offers far superior vision than i have ever had in a tig welding mask. also looks really well put together. A good investment. I will also be adding united welding supplies to the online list of suppliers that i go to when i want something.
June 3, 2022
Reply from United Welding Supplies Ltd
Hi Robert ,
Thank you for your fantastic feedback. We value it highly and look forward to supplying you again in the future .
We're always at the end of the phone should you need any further assistance.
Kind Regards
United Welding Supplies
Had a problem we’re I ordered the…
Had a problem we’re I ordered the wrong welding mask luckily it was sorted no problem at all and ended up the the best mask for my type of welding
May 29, 2022
Reply from United Welding Supplies Ltd
Hi Rob ,
Thank you for your 5 star review , i am pleased to hear that we were able to resolve your issue swiftly and sufficiently ! Even better that you ended up with the best mask for your application . We're always at the end of the phone should you need any further assistance .
Kind Regards
United Welding Supplies
Excellent service from United welding…
Excellent service from United welding supplies , 5 ⭐️⭐️⭐️⭐️⭐️
May 19, 2022
Reply from United Welding Supplies Ltd
Good morning Stephen,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.
We hope to see you again in future.
Many thanks
UWS 😁
I visited United Welding Supplies Ltd…
I visited United Welding Supplies Ltd in Hitchin for the first time. From the start I was treated well and given some really good advice and demonstration of the welders by Mark. I bought a new Kemppi welder after the demonstration!
Very good service and advice, thank you. I would defiantly recommend this company.
May 16, 2022
Unprompted review
Reply from United Welding Supplies Ltd
Hi Peter , thank you for your 5 Star review ! its great to hear that you received really good advice and a successful demonstration. We only sell machines and products that we believe in 100% . Enjoy your new Welder 😊
Good quick service
May 13, 2022
Reply from United Welding Supplies Ltd
Thanks for taking the time to review us Gary , we are extremely happy to hear that you rate us 5 stars !!
Faultless customer service
Faultless customer service
Fantastic price on the product
Very good 1st class service
Thanks to Mark crane.
April 28, 2022
Unprompted review
Reply from United Welding Supplies Ltd
Hi Mark ,
Thank you for your 5-star review!
We really appreciate your Positive feedback and are glad we were met all of your requirements to a high standard .
Best wishes,
The UWS Team
Fast and efficient safe delivery
Fast and efficient safe delivery of Speedglas mask 9100x, excellent product. Thank you
April 24, 2022
Reply from United Welding Supplies Ltd
Hi ,
Thank you for letting us know how excellent your order and service was.
Any questions about this service or anything else, please do contact us on the below details-
01462 437991 (Hitchin Branch)
01603 720702 (Norwich Branch)
01733 261361 (Peterborough Branch)
sales@unitedwelding.co.uk (Head office)
Kind regards
Sam
Reply from United Welding Supplies Ltd
Thanks Nico , We really appreciate you taking the time to review us . We look forward to hearing from you again :)
Really pleased
Really pleased, I asked for my delivery address to be changed at short notice and it wasn't an issue. I received a personal email, not just an automated reply. Which goes a long way in my books.
Many thanks and I will be purchasing again from yourselves.
April 15, 2022
Reply from United Welding Supplies Ltd
Thanks for your kind review Stuart , We pride ourselves on our personal touch so its great to hear you appreciate that . We are a small busy team , in some cases your order will be processed , packed and dispatched all by the same person .
I have been happy at the speedy…
I have been happy at the speedy service, communications and supplies. Recommended
April 9, 2022
Reply from United Welding Supplies Ltd
Thanks Jena , its great to hear you would recommend us :)
Ordering online & delivery was…
Ordering online & delivery was efficient would not hesitate to use company again.
April 8, 2022
Reply from United Welding Supplies Ltd
Hi John , Thankyou for your kind review .
Very efficient service and real quality…
Very efficient service and real quality products.
April 4, 2022
Reply from United Welding Supplies Ltd
Hi Howard ,
Thank you for your kind review , we pride ourselves on our quality products and service so its fantastic to hear your feedback .
Regards
Sam
Reply from United Welding Supplies Ltd
Hi Terry ,
Thank you for taking the time to review us , I'm so glad to hear everything went as it should have . We strive to ensure everything we send out is well packaged and is shipped out as soon as we possibly can .
Kind regards
Sam
Fulfils its promise. Very professional.
March 24, 2022
Reply from United Welding Supplies Ltd
Thank you John , Its great to hear that you have returned to us and have received an exceptional experience once again .
Regards
Sam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.