Unleashed Software Reviews 1,181

Really good customer service - Ruxandra Brezga has been a great help over the last few weeks.

We are a growing small business (toy wholesaler) and have spent over 2 years researching/trialling new systems which needed to tick our boxes (easy to use, grow with us, take away most of our manual processes). We are really happy we chose Unleashed as it offers all of the above and more. We can't thank Riley enough for being so patient, reassuring and knowledgeable throughout our onboarding.

Ruxandra always comes back quickly with answers and support.
much appreciated

All support provided as required, thanks!

Ebad Ismail was fantastic, he supported us along the way and all our questions were answered. Highly recommend, software is so easy to use and the support is outstanding

Great software, incredibly easy to learn and familiarise yourself with - especially with their superb consultants. Charlie Fleet was exceptional and helped us out at every opportunity. Highly recommend Unleashed.

Incredible Software. Very detailed and well put together - easy to use, very helpful on-boarding process (Thank you Charlotte Perry-Evans!), a must-have for any business that manufactures their own products and need to keep track of raw-materials, packaging and inventory.

As a business with 150+ SKU's, setting up took a bit of time, as every single item that goes into each product needs to be loaded onto Unleashed. But once the system is set-up, using it is very easy. Charlotte was extremely helpful in the whole process - answering our questions regarding csv file uploads and how to use the system fast and efficiently.

We've been using it for about a month now, and it's doing a great job of helping us manage our raw materials and packaging - it makes it a lot easier to see how much we'd need to order across multiple SKU's, what stock we have where (across 3 warehouses) and keeps track of batches and expiry dates.

Ian (Blaydes) was fantastic, a very helpful consultant and would highly recommend.
All questions were answered expertly and he was amazing to work with.
Thankyou for helping us with our unleashed setup and training.

I had a very positive experience with Unleashed Flightpath. Our dedicated onboarding consultant, Charlotte Perry-Evans, was absolutely amazing! She diligently helped us get started with Unleashed and answered every single question we had. We are now up and running with Unleashed and things are going great! Really impressed with this software as well as the team making it possible.

Alicia was very easy to deal with, understood exactly what I needed from Unleashed and gave me the right information to make the program save me time.

I have recently begun interacting with Unleashed and learning the tool after entering a business that already uses some of the functionality. I've had a lot of questions and support requirements to get up to speed. Unleashed have been extremely supportive. I would like to call out Ruxandra who has always connected me with the right people, fast.

Our recent onboarding experience with Unleashed software has been extremely positive and valuable for our business. The implementation process was well-structured, and the platform has already begun streamlining our operations.

A particular highlight of this process has been the outstanding support we received from Jue Marsden. Jue demonstrated exceptional patience in guiding us through each stage of onboarding, ensuring we felt confident and capable in using the system. Her deep knowledge of Unleashed was evident, and she was able to clearly explain both the technical aspects and the practical applications in a way that was easy to understand.

What stood out most was Jue’s approachable and easy-going manner. She created a comfortable learning environment where questions were welcomed, and her calm guidance allowed our team to build confidence quickly. This combination of expertise, patience, and a supportive approach made the transition seamless and enjoyable.

Thanks to Jue’s professionalism and commitment, our team feels well-prepared to make the most of Unleashed, and we are confident the system will deliver long-term benefits for our business.

Love the unleashed experience - the user experience is clean and intuitive and it covers all of your bases. Riley was a huge help during the onboarding process and really listened to what was relevant to us as a brand to tailor the experience.

Christopher Wan was the person I was talking to. He was great in helping me figure out how to solve my issue. Overall is always a great experience dealing with anyone on the other end :)

Charlie, our onboarding consultant, made the experience awesome. He was an amazing help working through our complicated production process. He helped to come up with ideas and guide us through what we needed. I would definitely work with him again!

Fantastic easy to use system - Great follow up and support by Ruxandra!

Thank you to Ruxandra Brezga for approaching us and helping us to utilise Unleashed more across our business. It is helping us to work more collaboratively and have a better understanding of the software's capabilities. Her ongoing support has been much appreciated

Ruxandra is very approachable and knowledgeable. It was great to liaise over a call, but the support following the introduction has been essential to get us over to the next level of using Unleashed.
Our experience with the team has been great!
Thank you Ruxandra and Tasmin.

Claudiu Ghinea, a member of the Customer Success Team at The Access Group, has been extremely helpful and supportive. He is always approachable, patient, and readily available for calls whenever needed to assist with any issues we face. His support is consistently insightful, and most importantly, he always comes with solutions.
Recently, we encountered a complex issue caused by a third-party integration, which we had been trying to resolve for 11 months. Claudiu went above and beyond expectations, helping us identify the root cause of the problem. He not only dedicated his time to guiding us through the process but also assisted with smaller tasks to check and verify details along the way.
We would like to acknowledge and commend Claudiu for his dedication and exceptional customer service, qualities that are rare to find these days. We truly feel we can rely on his help and expertise at any time.

We recently went live with Unleashed, and Rutuja was our Customer Success Consultant throughout the process. She was fantastic to work with clear, supportive, and always quick to respond to any questions we had. Rutuja guided us through the Flightpath program with patience and professionalism, making the whole transition to Unleashed much smoother than expected.

I really appreciated how approachable and proactive she was in making sure everything was set up properly. It felt like she genuinely cared about our success, and that made a big difference.

Highly recommend working with Rutuja, she made what could have been a stressful process really easy.