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Rated 1 out of 5 stars

Requested an unlock code that had a 2-6 day turn around time, on the 8th business day sent a polite email requesting status, no reply. Two days later sent another email, still no reply. Called thei... See more

Rated 3 out of 5 stars

I did the purchase 3 days ago and it was supposed that I was going to get the code within 48 hours. I sent 3 emails and I have still not answer, I'm starting to freak out, because I'm starting to real... See more

Rated 1 out of 5 stars

I have tried contacting this company repeatedly with no response regarding a code for a Verizon Razr Maxx. I understand that things often take longer than originally anticipated but feel that I have... See more

Rated 1 out of 5 stars

I requested their help exactly one month ago today and paid via credit card. I received a confirmation email but after that I heard nothing. I sent several polite emails but received no reply. I also... See more

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Internet Service Provider

Information provided by various external sources

Cell Phone Unlocking Made Easy! Fast & Reliable Mobile Unlock Codes


Contact info

1.7

Bad

TrustScore 1.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Extremely helpful.

This was clearly the right choice for unlocking my blackberry. Within 5 minutes of sending an email, I had a response! I was walked through the steps to unlock my phone, as they were made very clear, and easy to follow.

I received my code within 10 minutes. Great customer support.

March 5, 2012
Unprompted review
Rated 5 out of 5 stars

QUICK CODE. FLAWLESS SERVICE.

We got our unlock code and it worked like a charm. Great service. Would recommend this to anyone.

I was able to chat with them and found out they've been doing this for 7 years. After using the service, I see they really know their stuff.

Their system matches your phone and code perfectly. If you input your correct phone, you get everything you need with clear instructions. Anyone can do this.

Thanks again unlockcellphonecode.com!

March 2, 2012
Unprompted review
Rated 1 out of 5 stars

TOTAL RIP OFF

Their so called 'Live Support' were NEVER online. They said i would have received the code in 2-48 hours. Its now been week 3 with no response whatsoever to the numerous emails I've sent them or not even just to let me know the status of my unlock code. I wish i had done my research on them before i sent them my money. But i have reported them to a website who deals specially with these kind of things and they have let me know that I am one of literally many with complaints about them,and said that a few persons are taking legal action against them...that made me smile. I really do hope whoever is suing them gets those people for all they are worth and leaves them in debt like im sure they have done to others when taking their money and giving them nothing. Their customer support is awful. I gave them one star,but only because i had to,a one star rating is waaaaaaaaaay too high for those guys.

January 11, 2011
Unprompted review
Unlockcellphonecode logo

Reply from Unlockcellphonecode

another complete fabrication of the truth...do you honestly think paypal, google checkout would allow a merchant account if this was the case? it takes a click of the mouse to file a paypal claim..and your not going to have a paypal acct for long if all your sales are disputed...the fact of the matter is sites like this are hardly an accurate representation of a website. the bulk of the customers get their code and don't look back..its mostly people who complain that leave remarks...
the site would need to proactively request customers to leave a review and even then most customers have better things to do then fill out reviews..

Rated 1 out of 5 stars

THIS IS A SCAM SITE

After 48 hours , no code , no answer for my email

December 16, 2010
Unprompted review
Unlockcellphonecode logo

Reply from Unlockcellphonecode

sorry, but not getting an email response over the weekend hardly considered a "scam"
its more accurately called a bogus review from an impatient person.

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Rated 1 out of 5 stars
Unlockcellphonecode logo

Reply from Unlockcellphonecode

what emails? you only login 1 time to submit your imei to the unlock server..if the customer does not read, follow instructions or communicate then its extremely difficult to help resolve anything..

Rated 1 out of 5 stars

Terrible Service Long wait time on unlock code

After paying didn't hear from them for days until i threatened to report them then they continued to ask me for the same information which i guess they dont keep on file from their system only to tell me that there isn't a code available. The customer service? there is none they guy literally laughed at me when i demanded i get my money back. All in all dont trust them, the "Live Support" is 99% of the time offline i'm sure there is a better service out there.

August 13, 2010
Unprompted review
Unlockcellphonecode logo

Reply from Unlockcellphonecode

we asked the customer for the imei so we could cancel your order.this customer just did not get it. over and over we asked for the imei so we could cancel his order and refund him.He refused. absolutely ridiculous. now he has emailed saying oh..I didnt know you needed that....

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