Had an issue with the product and it was sorted extremely quickly. Customer service was great. The clothing rail is also good quality.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Perfect, as described, sturdy and easy to assemble and holds a huge amount of clothes. To be honest I prefer these rails as everything is so accessable (as long as you don't overload them). Although... See more
I found the perfect clothes rail unit with Urbabox. The right size and weight with useful adjustability and a light weight dust cover. Delivered quickly. Instructions were not as straight forward to... See more
Package arrived earlier than expected delivery. Although the box was damaged when it arrived the product was t damaged. Easy to assemble, very sturdy and was able to hang all the garments on the rail... See more
Company details
About URBABOXX
Written by the company
Shelving & Storage Made Simple.
Urbaboxx is filled with top-quality shelving and storage choices that work perfectly in any room of your home, giving back precious space to your home living. We offer innovative ideas for kitting the little luxury extras too, making light work of a walk-in wardrobe, your kitchen pantry, wine cellar or an outside cabin. We can also take care of the smaller projects sitting on your 'to do list', like organising the nooks and crannies of an under stairs cupboard or creating practicality to your garage or shed.
Born from an experienced team that is passionate about sturdy, commercial shelving and storage, we understand how innovative shelving and useful storage products can effortlessly streamline and organise your home and life.
We are inspired by modern, clean-line shelving that’s modular in design, which allows you to simply extend or reconfigure your shelving whenever you wish. We want to enthuse you to glorify your home interior design, making every room functional, space-saving and organised yet also comfortable, inviting and the true haven it deserves to be.
Why Choose Us
Written by the company
- High quality products
- All items are sourced to the highest standard
- Experience
- Specialist advice and reliability from our team of experts
- Quick delivery
- Next day delivery on 100s of products
- Customer Service
- Always here to help
- No minimum order value
- With a 30 day money back guarantee
Our Guarantee
Free 30 Day Returns & Refunds
In case you are not 100% satisfied with your purchase you can return your order for up to 30 days. Simply contact us and we will be happy to organise collection from you FREE of charge.
Contact info
11/13 Bridge Street, Bailie Gate Industrial Estate, BH21 4DB, Sturminster Marshall, United Kingdom
- +44 (0)1258 444944
- hello@urbaboxx.co.uk
- www.urbaboxx.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent storage rail
Excellent storage rail. We have bought 4 already good quality and highly recommend
June 13, 2023
Ideal rail for full length dresses
for my daughters and mine own extra l9nf dresses. This rail is ideal for the storage room. It is sturdy and strong. Easy to move around due to wheels. The designs tall but is fine for most rooms. Just couldn't get the height in our built in wardrobes! They arrived within a few days, quicker than the order confirmation stated. Delivered with care, well packed.
June 4, 2023
Recommended to purchase clothes rail…
Recommended to purchase clothes rail from you and absolutely delighted. Excellent quality, service and very efficient delivery.
June 4, 2023
Great service and quick delivery
May 3, 2023
Well-arranged website made it easy to…
Well-arranged website made it easy to find the right product. Securely packed and delivered as promised
May 8, 2023
My clothes hanging pole is absolutely…
My clothes hanging pole is absolutely perfect! It’s strong, easy to assemble and extra tall and wide, which I needed. I would order another one, but the courier sent it to the wrong address and I had to pick it up myself! 🤦🏼♀️.
May 2, 2023
Very quick service/ delivery
Very quick service/ delivery. Love the shelving unit. Pleased to see it was from a local company and the price was good too.
April 12, 2023
Shelves as described and easy to put up
Ordering straightforward and delivery very quick.
No problem with putting shelves up on uneven garage wall.
April 26, 2023
Excellent quick Excellent quick trouble free servicetrouble free service
Excellent quick trouble free service
April 23, 2023
love
love
my rails with covers loads of clothes on them very solid best thing
i bought for
clothes
April 18, 2023
Great Product and price
Great product and price. I was initially confused with the instructions to assemble the shelves but figured it out quickly. Plus: customer support was very responsive and delivery was fast.
April 21, 2022
Unprompted review
This is probably the best company I…
This is probably the best company I have ever dealt with! I ordered a hanging rail and bracket for a tricky wardrobe. However although it was extremely well made and very sturdy it didnt quite work for the space that I had. When I phoned and spoke to Gary, he was the most helpful and pleasant person ever. He sorted the problem out for me and sent me a extra piece to make the rail work, free of charge. Thank you so much !
March 27, 2023
Unprompted review
4.5 Stars - Great Customer Service
Had the ideal shelves I was looking for. Very speedy delivery, they arrived much sooner than expected. Would have been 5 stars, but one of the shelves arrived damaged. I contacted the company and they sent out a new shelf straightway. Very good customer service. I would give them 4.5 stars, but that is not an option.
March 20, 2023
Happy with my industrial coat rail nice and strong plenty of clothes fitted on it
Happy with my the service arrived on time would buy from them again ,
March 15, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.