Urban Collector Reviews 15

TrustScore 2 out of 5

1.8

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Company details

  1. Hobby Store
  2. Casino
  3. Collectibles Store

Information provided by various external sources

Urban Collector is your source for Pop Culture Statues, Busts, Action Figures, Costumes on Replica's. We have Movie themed product such as Star Wars, Harry Potter and Comics like DC Comics, Marvel Comics and DarkHorse Comics.


Contact info

1.8

Poor

TrustScore 2 out of 5

15 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

These guys scammed me

These guys scammed me! I bought sneakers and never got any response from them on delivery or anything. No refund back or actual sneakers thay I ordered. Stay away from them

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

Ordered aBatman hoodie, but wasn't happy with the logo placement. They shipped a replacement right away and it looks great!

November 9, 2016
Unprompted review
Rated 5 out of 5 stars

Best site for Pop Culture T-Shirts

A huge selection of Merchandise. Quick Shipping, Great Prices and responsive customer service.

If you like Star Trek, Sons of Anarchy, Captain America, Batman or any other number of Geeky Goodness, you will be impressed by their selection. I laugh at these once every couple of year negative reviews. They must be awesome if there are so few negatives. Keep out the Great Work guys!!

May 23, 2016
Unprompted review
Rated 1 out of 5 stars

used & soiled opened item recd

order# 70967 item #rub880369std
Saturday Night Fever mens suit costume
price $26.97
This item had obviously been opened & shoved back in bag & taped closed, the top of the bag had been torn
the item was wrinkled & soiled & had obviously been used before & sold to me as new
they only give you 24 hrs onthe packung slip to complain, & have terrible reviews for custservice, so why bother
their site has no link to send written complaints
now I have to have this 3 piece suit dry cleaned, & do not trust the 2 wigs to be new, $55.10 wasted
purchased other items from Wholesale Halloween Costumes & they came sealed & new

May 22, 2016
Unprompted review
Rated 5 out of 5 stars

Best Site EVER...

My Experiences have all been Positive. Prompt EXCELLENT service. Great Products. Sci-Fi Collectors Dream site. Cant say enough Awesome things. Please Take My Money...HAHA

February 25, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing Site! Amazing Product! Amazing Service!

I just ordered the greatest thing: A Soft Kitty song tshirt from urban-collector.com They were fantastic! I got the shirt right away and am looking forward to ordering from them in the future! They have so many great things on their site, it's going to be my main holiday shopping site!

November 22, 2011
Unprompted review
Rated 5 out of 5 stars

Awesome experience! Will definately be back for more.

I recently ordered My Princess Bride limited Edition swords from Urban Collector and I guarantee you I will be ordering from them again in the future. Not only did they beat the competition on price, but the customer service was thru the roof. There was an issue/delay with the manufacturer that was completely out of Urban Collectors control. Not only did Jeff respond promptly to all of my emails and phone calls, but he was proactive in finding the solution and resolving my issue. I now have my products which are amazing and exactly as described. I also have an appreciation for Urban Collector as they did exactly what they said and more. They have a customer for life. Its tough to find someone to not only keep their word, but to do so without prodding and also to put up with me bothering them (They did so with a smile). There aren't enough Stars for me to rate them here.

July 18, 2011
Unprompted review
Rated 5 out of 5 stars

Great Experience - Would recommend!

I recently purchased a Kotobukiya statue from Urban Collector. Their prices were fair, communication great and the shipping was very timely. I would definitely use their services again.

February 11, 2011
Unprompted review
Rated 5 out of 5 stars

EXCELLENT online experience!!

I'm SO thankful this site showed up in my search for Living Dead Dolls. The prices were the best that I've found! I was impressed with the selection and absolutely surprised by the packaging and SPEED of delivery! Seriously...one of the most positive online shopping experiences I've had!!

January 4, 2011
Unprompted review
Rated 5 out of 5 stars

Great price and fast shipping!

I just purchased the Hot Toys Silk Spectre 2 Figure from Urban Collector. The price for this item was the best on the Web and shipping was prompt as arranged. This is Internet sales done right!

January 2, 2011
Unprompted review
Rated 5 out of 5 stars

wonderful customer service and products

i have purchased items several times with urban collector, and couldn't be happier with the customer service, pricing, super fast shipping and quality of product. my son was absolutely thrilled with his super mario costume in october (thank you for the fast shipping!) and was equally as thrilled with his recent christmas gifts. we will be back in 2011!

December 31, 2010
Unprompted review
Rated 5 out of 5 stars

Great Products and pricing

I ordered some Hot Toys figures from Urban Collector. The merchandise was sent quickly and was packaged very well. All my questions were answered. Two big thumbs up!

December 15, 2010
Unprompted review
Rated 1 out of 5 stars

1 star

I ordered Halo characters on the web page that they didn't have. When I asked for a substitution, they gave me the "Can't do" then "I have to talk to management" then "You have to reorder because we lost your order info."-----yea right.

December 10, 2010
Unprompted review

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